Primera LX500e User manual

041116-511441

User's Manual

Notices: The information in this document is subject to change without notice. NO WARRANTY OF ANY

KIND IS MADE WITH REGARD TO THIS MATERIAL, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED

WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR

PURPOSE. No liability is assumed for errors contained herein or for incidental or consequential

damages in connection with the furnishing, performance, or use of this material. This document

contains proprietary information that is protected by copyright. All rights are reserved. No part of

this document may be photocopied, reproduced, or translated into another language without prior written

consent.

Trademark Acknowledgments: Windows is a registered trademark of Microsoft Corporation.

All other trademarks are the property of their respective owners.

Printing History

FCC Compliance Statement: This device complies with part 15 of the FCC rules. Operation is subject to the

following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept

any interference received, including interference that may cause undesired operation.

For Users in the United States: This product is intended to be supplied by a UL listed Direct Plug-In Power

Supply marked "Class 2"or a UL listed ITE Power Supply marked "LPS" with output rated 12VDC, 4.5A or

higher. This equipment has been tested and found to comply with the limits for a

Class A digital device, pursuant to Part 15 of the FCC Rules. In a domestic environment this product may

cause radio interference, in which case the user may be required to take adequate measures. This equipment

generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the

instructions, may cause harmful interference to radio communications. However, there is no guarantee that

interference will not occur in a particular installation. If this equipment does cause harmful interference to

radio or television reception, which can be determined by turning the equipment off and on, the user is

encouraged to try to correct the interference by one or more of the following measures:

•Re-orient or relocate the receiving antenna.

•Increase the separation between the equipment and receiver.

•Connect the equipment into an outlet on a circuit different from that to which the receiver

is connected.

•Consult the dealer or an experienced radio/TV technician for help.

Use of shielded cables is required to comply with the Class B limits of Part 15 of the FCC Rules.

You are cautioned that any changes or modifications not expressly approved in this manual could

void your authority to operate and/or obtain warranty service for this equipment.

For Users in Canada: This digital apparatus does not exceed the Class B limits for radio noise for

digital apparatus set out on the Radio Interference Regulations of the Canadian Department of

Communications. Le present appareil numerique n'emet pas de bruits radioelectriques depassant

les limites applicables aux appareils numeriques de la class A prescrites dans le Reglement sur le brouillage

radioelectrique edicte par le ministere des Communications du Canada.

CAUTION!

TO PREVENT FIRE OR SHOCK HAZARD, DO NOT EXPOSE THE UNIT TO RAIN OR

MOISTURE. TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE EXTERIOR PANELS.

NO USER-SERVICEABLE PARTS INSIDE. REFER SERVICING TO QUALIFIED

SERVICE PERSONNEL. OPERATE THE UNIT WITH ONLY THE PROPER ELECTRICAL

SPECIFICATIONS AS LABELED ON THE PRINTER AND AC ADAPTER.

CAUTION!

THIS PRODUCT CONTAINS A LASER DIODE OF A HIGHER CLASS THAN 1. TO ENSURE

CONTINUED SAFETY, DO NOT REMOVE ANY COVERS OR ATTEMPT TO GAIN ACCESS TO THE

INSIDE OF THIS PRODUCT. REFER ALL SERVICING TO QUALIFIED PERSONNEL. THE

FOLLOWING LABEL APPEARS INSIDE YOUR UNIT:

CLASS 1 LASER PRODUCT LASER KLASSE 1

CAUTION!

USE OF CONTROLS OR ADJUSTMENTS OR PERFORMANCE OF PROCEDURES OTHER THAN

THOSE SPECIFIED HEREIN MAY RESULT IN HAZARDOUS RADIATION.

iii

Table of Contents

Section 1: Getting Started...............................................................................1

A. Choosing a Good Location................................................................1

B. Unpacking and Inspection................................................................2

C. Identifying the Parts...........................................................................3

Section 2: Hardware and Software Setup ...................................................5

A. Installing Label Stock.........................................................................5

B. Adjusting the Stock Gap Sensor Position........................................7

C. Using Fan-fold Label Stock .............................................................10

D. Installing the Ink Cartridge.............................................................10

E. Aligning the Ink Cartridge..............................................................13

Section 3: Using the Status Monitor ..........................................................14

A. Monitoring Ink Levels .....................................................................15

B. Set the Stock Sensor Mode..............................................................16

C. Output or Cut Mode (LX500ec Only)............................................17

D. Adjusting Label Offsets ...................................................................20

E. Using the Cost Estimator.................................................................22

F. Settings...............................................................................................23

Section 4: Printing Using a PC ....................................................................24

A. Using BarTender® ............................................................................24

B. Add Text, Barcodes and Graphics to BarTender Label................28

C. Printing from BarTender®...............................................................29

D. Printer Driver Settings (PC)............................................................30

E. Printing from other Programs ........................................................33

Section 5: Troubleshooting...........................................................................35

A. Solving Offset/Alignment Problems.............................................35

B. Creating a Full Bleed Print..............................................................38

C. Clearing a Label Jam........................................................................39

D. Cleaning the Printer .........................................................................39

E. Cleaning the Ink Cartridge .............................................................40

F. Technical Support .............................................................................40

Section 6: Label and Roll Specifications...................................................41

Section 7: Technical Specifications.............................................................44

Index .................................................................................................................45

Getting Started 1

Section 1: Getting Started

THANK YOU…

...for choosing an LX500e Color Label Printer. The LX500e Printer

will print razor-sharp text and barcodes, vibrant colours, and even

stunning photo-realistic photographs directly onto rolls

of labels, card stock and fan-fold stock.

This User's Manual is your complete step-by-step guide to quickly

and easily setting up and printing with your new Color Label

Printer!

A. CHOOSING A GOOD LOCATION

•Place the printer on a flat surface in a location with

adequate air circulation to prevent internal heat build up.

•Do not place the printer near heat sources such as radiators or

air ducts, or in a place subject to direct sunlight,

excessive dust, mechanical vibration or shock.

•Allow for adequate clearance in front of the printer to accommo-

date the printed label stock as it is leaving the printer to avoid

the possibility of binding or jamming of the label stock.

•Allow for adequate overhead clearance for opening the

top cover to allow easy access to the label stock and ink car-

tridge.

2 Getting Started

B. UNPACKING AND INSPECTION

While unpacking your printer, inspect the carton to ensure

that no damage has occurred during shipping. Make sure

that all supplied accessories are included with your unit. The

following items should be included:

•Printer

•Power Adapter

•Separate Power Cord

•6' USB Cable (If other USB cable is used, it must be 6'

(2 M) or less.)

•Software Installer CD

•Colour Ink Cartridge

•Starter roll of high gloss label stock

•Warranty Statement and Registration Card

•This manual and other printed information

Save the carton and packing materials. They will come in handy when

transporting the printer.

C. IDENTIFYING THE PARTS

This illustration shows the front of the printer with its control but-

tons and LED indicator lights.

The Ink Low LED will illuminate when a cartridge has 10% or less

of its ink remaining.

The Power LED indicates that the printer is on and ready to receive

print jobs.

The Ink Button moves the carriage to the center to allow for loading

of the ink cartridge. Once the cartridge is loaded, press the ink but-

ton again.

The Load/Feed Button is pressed in order to load label stock or

form feed the label stock through the printer.

The Unload Button will unload the installed label stock by

reversing it through the printer. Make sure to tear off the printed

labels before pressing the Unload Button.

The Label Tear Bar is a serrated edge for conveniently tearing your

finished labels from the printer.

Unload Button

Ink Button

Power LED

Load/Feed Button

Ink Low LED

Label Tear Bar

Top Cover

Getting Started 3

Label Stock TOF

Sensor Bar

4 Getting Started

This illustration shows the input ports and power switch found on

the rear panel of the printer.

USB PortPower Switch Power Input Port

Fan-fold Label Slot

Hardware and Software Setup 5

Section 2: Hardware and Software

Setup

A. INSTALLING LABEL STOCK

Your printer will utilize a wide variety of paper label stock.

As long as the label stock is paper and can receive ink jet

printing and is within the allot-

ted size, it will work in the print-

er. Primera carries a large vari-

ety of paper label stock that has

been converted and ready for

use with your printer.

1. Open the Top Cover.

2. Pull the spring loaded label

stock guide out far enough

to fit the label stock.

3. Remove any shipping tape

from your label stock roll to

ensure that it can unroll freely, making certain that no adhesive

portion is exposed. It is important to note that any exposed

adhesive surface can attach itself to the inner workings of the

print mechanism and cause a media jam.

Note: If you are using fan-fold label stock or label stock other than standard

square / rectangular die cut labels, see Sections 2B and 2C for additional

instructions.

Label Stock Guide

Stock Guide Rollers

6 Hardware and Software Setup

4. Place the label stock between the stock guide rollers and release

the spring loaded stock guide to hold the label stock. The stock

guide rollers allow the label stock roll to move freely.

5. Place the leading edge of the label stock between the throat

guide and the side of the printer.

6. Quickly continue feeding the label stock further into the printer

until you feel resistance from the feed rollers. The printer will

sense the label and automatically feed it through the printer. If

the printer fails to feed the label stock, press the Load/Feed

button to manually engage the feed roller while continuing to

guide the label stock into the printer.

Throat Guide

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