Precor Experience Series User manual

Service Manual

Experience™Series

Elliptical Fitness Crosstrainer

EFX800-16/18 Base

Fixed and Moving Arms

Contents

Introduction 1

Service Safety Guidelines 3

Safety guideline you need to know and follow: 3

General Information 5

Features 5

Model and Serial Numbers 5

Model Numbers 6

Serial Numbers 7

Orientation 8

Covers and Panels 8

Tools and Supplies 10

Specifications 10

Fastener Torque Specification 10

BeltTension Specification 11

Bolt Grade Identification 11

Parts 11

Lubricants 12

Cleaning Procedure 12

Approved Cleaning Products: 13

Cleaning Procedure 13

Power Requirements 13

Cable TV and Ethernet Input Signal Requirements 13

Operation Verification 14

Operation Verification Tests 14

Standard Service Menus 17

About 17

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any questions.

Page ii

Service Menu Access Codes 17

LED Consoles: P10, P30, P30i and P31 17

Touchscreen Consoles: P62, P80, and P82 18

How to Access the Service Menus 19

P10, P30, P30i and P31 LED consoles 19

P80 touchscreen console 20

P62 and P82 touchscreen consoles 20

Diagnostics menu access 21

Touchscreen Calibration shortcut 21

Debug Information Report shortcut 22

Navigating the Service Menus 23

P10, P30, P30i and P31 LED consoles 23

P10, P30 and P31 consoles 23

P30i consoles 23

P80 and P82 touchscreen consoles 24

P62 touchscreen consoles 24

LED Console Standard Service Menus 25

Hardware Validation Diagnostics Tests Menu (51765761) 25

Club Settings Menu (5651565) 27

Information Display (65) 29

Touchscreen Console Standard Service Menus 31

Service Settings Menu ((51765761) 31

About menu 32

Equipment Usage menu 34

Maintenance menu(1) 34

System Settings menu 36

System Tests menu 41

Club Settings (5651565) 42

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any questions.

Page iii

Information Display (65) 43

Adjustment Procedures 44

Available Adjustment Procedures 44

First Stage Drive Belt Tension Adjustment 45

About 45

Procedure 45

Second Stage Drive Belt Tension Adjustment 49

About 49

Procedure 49

Lift Motor Calibration 53

About 53

Procedure 53

Replacement Procedures 57

Available Replacement Procedures 57

Battery Replacement 58

About 58

Determining the battery condition 58

Battery Fuse 58

Replacement Procedure 59

Covers and Panels Replacement 61

About 61

Cover Replacement Procedures 63

Front Lift Cover Replacement 63

Lift Interface Plate Cover Replacement 65

Accessory Tray Cover Replacement 67

Ramp-to-Drive Transition Cover Replacement 68

Ramp Cover Replacement 69

Drive Access Panel Replacement 73

Drive Disk Covers Replacement 74

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any questions.

Page iv

Drive Housing Covers Replacement 78

First Stage Drive Belt Replacement 86

About 86

Procedure 86

Second Stage Drive Belt Replacement 90

About 90

Procedure 90

Generator/Eddy Brake assembly Replacement 96

About 96

Procedure 96

Step-up Pulley/Tensioner Assembly Replacement 104

About 104

Step-up Pulley/Tensioner Assembly Exploded View 105

Procedure 105

Drive Components assembly Replacement 109

About 109

Procedure 109

Input Drive Assembly Replacement 117

About 117

Procedure 117

Lift Motor Replacement 124

About 124

Videos 124

Specifications 124

Lift motor power 125

Procedure 125

LPCA (Lower PCA) Board Replacement 132

About 132

LPCA System Block Diagram 133

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any questions.

Page v

LPCA Interface Connections 134

LPCAFuse Locations 135

Procedure 136

Fixed Arms Replacement 140

About 140

Procedure 140

Moving Arms Replacement 143

About 143

Procedure 143

Stairarm Replacement 147

About 147

Procedure 148

Stairarm Replacement - Machines with updated Input Drive Assembly 148

Stairarm Replacement - Machines with original Input Drive Assembly 152

Linkarm Replacement 157

About 157

Procedure 157

Wheel Truck Replacement 162

About 162

Procedure 162

Ramp Replacement 169

About 169

Specifications 169

Procedure 169

Troubleshooting 179

About 179

Introduction To Troubleshooting 179

Basic Steps 179

Validate the customer reported issue: 179

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any questions.

Page vi

Verify that the console is operating correctly 180

Review the Error Log or CPA Event Log for any active error codes 180

Verify (reproduce) the issue. 181

Perform hardware validation diagnostic tests 181

Verify Club Settings 181

Verify that there are no new error codes 181

Verify service bulletins 182

Standard Error Codes 183

About 183

Viewing Error Codes (Error Log & CPA Event Log) 184

Error Code and Troubleshooting Guide 184

Troubleshooting with Error Codes 184

Error Log & CPA Event Log 185

About 185

LED Console (P10, P30, P30i and P31) Error Log 186

Touchscreen Console (P62, P80, and P82) CPA Event Log 187

Active Status Light (ASL) 190

About 190

ASL Light Equipment Location 190

ASL Overview 190

ASL States 192

ASL Settings and Functions 192

System Troubleshooting Procedures 196

Available Troubleshooting Procedures 196

Blown Battery Fuse Troubleshooting 197

Preventive Maintenance 199

About 199

Maintenance Schedule 199

Precor Preventative Maintenance Plan 199

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any questions.

Page vii

Theory of Operation 200

About 200

What's New? 200

Operating Summary Information 200

Power-up Initialization State 200

Banner Default State 200

System Component Overview 201

System Wiring Diagram 204

Parts 205

About 205

Exploded View Diagrams and Parts List 208

Optional PDF version 208

Exploded View Diagram - Fixed ArmModels 209

Exploded View - Moving Arm Models 214

Parts List - Fixed Arm Models 219

Parts List - Moving Arm Models 223

Appendix A : Edition Information i

Edition i

Additional Documentation i

Appendix B : Notices and Safety ii

Trademarks ii

Intellectual Property ii

Warranty ii

Safety Notices ii

Service Safety Guidelines iii

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any questions.

Page viii

Introduction

Only Precor certified technicians are authorized to service Precor equipment. If you are not a

Precor certified servicer, you must not attempt to service any Precor product. Call your dealer

for service information

WARNING: This service documentation is for use by Precor certified servicer providers

only. Personal injury can result from electrical shock and/or mechanical moving parts.

This service manual applies to the Experience™ Series 800 Line EFX1®models with the

EFX800-16/18 Bases.

Model EFX800-16 Base Configuration

EFX833 Fixed Arms, Moving CrossRamp, and P30 console

EFX835 Moving Arms, Moving CrossRamp, and P30 console

EFX863 Fixed Arms, Moving CrossRamp, and P62 console

EFX865 Moving Arms, Moving CrossRamp, and P62 console

EFX883 Fixed Arms, Moving CrossRamp, with P82 console

EFX885 Moving Arms, Moving CrossRamp, and P82 console

1Elliptical Fitness Crosstrainer

Contact Precor Customer Support at support@precor.com or 800.786.8404 with

any questions.

Page 1

1 Introduction

This document provides information to service the equipment base independent of the

installed console. For console service documentation, refer to the particular console service

manual.

This document contains information required to perform Troubleshooting and replacement pro-

cedures required to repair and maintain this equipment including: general product information,

software diagnostic procedures, preventative maintenance procedures, inspection and adjust-

ment procedures, Troubleshooting procedures, replacement procedures and system block

and wiring diagrams.

Additional Documentation

There is also an online web version if you have internet access at: Online Service Manuall

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