Polycom VVX 411 Instruction manual

VVX 411 Quick User Guide

Line Keys

Dial Pad

Message

Waiting

Indicator

Home Key

Navigation Keys

Headset Key

Speakerphone

Mute Key

Volume Keys

Transfer Call

You can transfer calls to any contact and choose the way to transfer the call. To transfer

a call:

1. Press and hold the Transfer soft key.

2. Choose Blind or Consultative

3. Dial a number or choose a contact. If you choose Blind, the call is transferred

immediately.

4. If you choose Consultative, press the Transfer soft key after speaking with your

contact.

Answer Calls

You can answer calls using the handset, speakerphone, or a headset. To answer a call

do one of the following:

• To answer with the speakerphone press or press Answer softkey.

• To answer with the handset, pick up the handset.

• To answer with a headset, press .

Line Keys

Transfer

Messages

Hold

Midshire Telecom: Midshire House, Doranda Way, West Bromwich, West Midlands B71 4LT

www.midshiretelecom.co.uk T: 0800 008 6038 E: [email protected].uk

View Contact Directory

You can view and add contacts to the Contact Directory. To view the Contact Directory:

• Home Key > Dirs > Contact Directory.

View Recent Calls

You can view recent placed, received and missed calls. To view recent calls:

• Home Key > Dirs > Recent Calls

Forward Calls

You can forward an incoming call to a contact or forward all incoming calls to a contact.

To forward an incoming call:

1. Select Forward key.

2. Enter your contact’s number and select Forward.

To forward all calls to another person:

1. Press the Home Key, select Forward. (You can also select Settings from Home

view, and select Features > Forward, or if your phone is idle, press Forward from

Lines view.)

2. From the Forwarding Type Select screen, select the forwarding type you want:

3. Choose either Always, No Answer, or Busy.

4. Enter a contact’s number, and select Enable. If you chose No Answer, you can

enter the number of rings before the call is forwarded.

To disable call forwarding:

1. On the Home Screen, select Forward or on the Idle Screen, press the Fwd softkey.

2. If you have more than one line, select a line.

Listen to Voicemail

When you have new voicemail messages, the messages icon displays on your line.

To listen to your voicemail:

1. On the Home screen, select Msgs.

2. Select Message Centre > Connect.

Hold and Resume Calls

You can have multiple calls on hold and resume a call at any time.

• To hold a call: Highlight the call and press the Hold soft key.

• To resume a call: Highlight the call and press the Resume soft key.

Midshire Telecom: Midshire House, Doranda Way, West Bromwich, West Midlands B71 4LT

www.midshiretelecom.co.uk T: 0800 008 6038 E: [email protected].uk

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