Polycom Viewstation 128 User manual

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Instructional Documents

Video Conference >> PolyCom >> ViewStation 128

This Document Contains:

A Device Description

An Installation Guide

Instructions for Use

Best Practices

Troubleshooting Information

Contact Information for More Help

Extension Computing

Technology Unit

Document Id: M304

Document Version: 2.1

Document Created: April 2006

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Table of Contents

Objectives of This Document 3

Goals 3

How to read this document 3

Device description 4

Installation Guide 5

Locate all the parts 5

Begin connecting the cables 6

Follow these steps in connecting the cables 7

Instructions For Use 8

Turning the device on 8

Using the remote control 9

Making your first call 10

Using the address book to make a call 11

Ending a call 13

Controlling the camera 14

Controlling the volume and mute 15

Testing the audio 16

Best Practices 19

Purpose of this section 19

Positioning the system 19

Video conference etiquette 20

Troubleshooting Guides 21

The remote control is not working 21

There is no video on the television 21

There is no audio on the television 22

The PolyCom ViewStation 128 will not make a call 22

Where to find the PolyCom ViewStation 128’s IP number 23

Support Contact Information 24

Who to call 24

Contact Information 24

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Objectives of This Document

Goals:

Using this document a user should be able to accomplish the following:

! Setup a PolyCom ViewStation 128 video conference device

! Properly initiate and complete a video conference using a PolyCom

ViewStation 128 video conference device

! Troubleshoot basic problems with the PolyCom ViewStation 128

video conference device

! Contact the appropriate persons for help solving serious problems

with the PolyCom ViewStation 128 video conference device

How to read this document:

This document is broken into several parts. Each part is labeled and can

be found by its title or its page number on the table of contents. This

document can either be read straight through as a teaching tool or as

needed as a reference tool.

Icons are used through this document to highlight important concepts or

to warn the reader about a potentially problematic situation. The

following icons are used:

Tips provide additional information that may not be obvious from

reading a product manual.

Warnings are there in case there is a risk of making a mistake that

would harm a product.

References provide links to additional information, either in books or

on the Internet, about a product.

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Device description:

PolyCom systems are designed to do one thing: make it easier to

communicate with people face to face. Because long distances often

make this infeasible, videoconferencing is becoming quite popular. When

you use the PolyCom ViewStation 128 you can interact with people, in

real time, through a video connection. They can see and hear you just as

you can see and hear them.

This document explains how to setup your PolyCom ViewStation 128 and

how to use it. This document also includes help troubleshooting common

problems with installation and use. Finally, this document provides

contact information for people and groups that can help you setup and

use your PolyCom ViewStation 128.

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Installation Guide

This section will explain how to perform a normal installation of a

PolyCom ViewStation 128 video conference device. This installation

requires that you have a television with an S-Video input and access to

the Internet.

Locate all the parts:

ViewStation 128

Base Unit

This is the camera for the

teleconferencing system. It is placed

on top of the television screen.

Microphone Used to increase the quality of voice

transmission.

Remote Control This is the only way to control the

video conference device.

Power Cable The cable plugs into a power outlet in

the wall in the conference room.

Audio Cables

This cable is red and white tipped and

connects to the television’s audio

inputs.

LAN Cable

This cable is probably orange tipped

and connects the video conference

device to the Internet.

Video Cable

This cable is yellow tipped and

connects the video conference device

to the television.

Microphone Cables

This cable is brown tipped and

connects the microphone to the video

conference device.

Documentation The manuals come on CDs and in

printed form.

If you are missing a part listed stop and do not continue. Contact the

person who shipped you the device and confirm you have all the parts

you need to safely complete the installation. Missing or substandard

parts increase the likelihood that the unit will become damaged during

use.

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Begin connecting the cables:

The following image labels only the connections you will need for a

normal installation.

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Follow these steps in connecting the cables:

It will probably be easiest to set the base unit (the camera) on a flat

table while connecting the cables. Once you are finished, place the base

unit on top of the television set. Placing the base unit on top of the

television set while connecting cables can be awkward and the base

unit may be knocked to the ground.

Plug the LAN cable into the orange LAN port on the

base unit. Then plug the other end of the LAN cable

into the Internet jack in your wall.

Plug the audio cable into the bottom red and white

jacks on the base unit. Then plug the other end of the

audio cable into the red and white audio in jacks on

the television.

Plug the video cable into the bottom yellow video jack

on the base unit. Then plug the other end of the video

cable into the yellow video jack on the television.

Plug the microphone cable into the brown microphone

jack on the base unit. Then plug the other end into

the microphone.

Plug the power cable into the power connector on the

base unit. Then plug the other end into a power outlet

in the wall. Also ensure the television is plugged into

a power outlet on the wall.

Batteries should already be in the remote control. If

not, place three AAA batteries in the remote control.

At this point the PolyCom ViewStation 128 is connected and ready for its

first use. The next section of this document will explain how to turn the

device on and make a call.

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Instructions for Use

Turning the device on:

Begin by turning the television on.

The PolyCom ViewStation 128 has a power switch on the

back of the device on the right side of the back panel.

The video conference device can take as long as 10 seconds

to start. Once it does you should see a short movie on the

television screen with dancing triangles (the logo for the

company PolyCom).

Once you see the main menu page you are ready to use your

PolyCom ViewStation 128 system to video conference.

Many television sets have multiple inputs. You may have to change the

channel on the television in order to use the PolyCom video conference

device. Your television’s remote probably has a button called “Line” or

“Input.” Try changing inputs if you are having problems getting a

picture. See page 21 for details.

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Using the remote control:

There are many buttons on the PolyCom ViewStation 128 remote control.

However, most applications only require a few of the buttons. The most

commonly used are highlighted here:

You must have the remote control in order to use the PolyCom

ViewStation 128 video conference device. It runs on three AAA batteries.

The rest of this document will explain how to use the PolyCom

ViewStation 128 video conference device. You will need the remote

control.

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Making your first call:

You should be looking at the main menu. Use the

red arrow buttons to highlight the various

options on the main menu. To start a video

conference call, highlight “Video Call” and press the

red enter button on the remote control.

On the dialing page use the numbers on the remote

control to enter an IP number to call. To type a dot

press the red right arrow button .

Press the green Call button at the top of the

remote control to initiate the call. You will hear a

ringing sound and see yourself on the screen while

the call connects. Once the call connects you will

see the person you are calling. You will also see the

name of the PolyCom video conferencing device you

are calling along the bottom of the screen.

The video conference device you are calling must be turned on before

you can call it. If you have trouble connecting ensure the device you

are calling is on by using the telephone to call someone at that location.

Make sure you obtain the IP number for the device you will call during a

video conference. If you do not have this number you will not be able

to make a call.

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