Plantronics Poly Sync 60-M User manual

Poly Sync 60 Series

Bluetooth and USB Conference

Room Speakerphone

User Guide

Contents

Controls 3

LEDs 4

Be safe 4

Set up, power and pair 5

Power 5

Corded setup 5

Mobile setup 5

Video camera setup 7

Load software 8

Update rmware 8

Daily Use 9

Answer or end a call 9

Mute/Unmute 9

Volume 9

Voice assistant (smartphone feature) 9

Launch Microsoft Teams (Teams model only) 9

Customize your speakerphone 9

Charge your mobile phone 9

Link speakerphones (daisy chain audio) 10

Linked speakerphone audio settings 10

Troubleshoot 11

What's in the box 13

Support 14

A conference room speakerphone with mobile and corded connectivity.

Volume

Mic / Mic Mute

NFCSiri

Google Assistant

:02

Blutooth

Lock

Indicator Light

Music

ANC

Timer

Devices

Headphones

Phone

Mobile

Computer

Camera

Charging/Battery

Blutooth

Lock

Indicator Light

Music

ANC

Timer

Custom Button

Device Controls

Headphones

Phone

Mobile

Computer

Camera

Headset

Support

Settings

Daisy Chain / Link Lock

ANC

Timer

Custom Button

Volume

Mic / Mic Mute

Play / Pause

Power

Device Controls

Headphones

Computer

Camera

Headset

Lock

Indicator Light

ANC

Timer

Custom Button

Device Controls

Headphones

Mobile

Computer

Camera

Headset

Support

Settings

Plus / Minus

Daisy Chain / Link

Power

Device Controls

Settings

Plus / Minus

Check / Delete

Daisy Chain / Link

General

Indicator Light

Scaled to 45% of full size

NFC Near Field Communication

Bluetooth pairing

Press to interact with Microsoft Teams (Teams model only, desktop

application required)

Volume down

Mute/unmute

Volume up

Call answer/end

Siri, Google

Assistant

Default voice assistant (smartphone feature)

USB phone charge ports

Link 2 speakerphones (smartphone feature)

Pause/play media (default). Customize feature in Poly Lens App

Controls

LED bar What lights mean

Crossing

blue pattern

Pairing mode

Solid blue Pairing successful (connected)

Flashing

green

Incoming call

Solid green In a call

Solid red Mute active

Crossing

white

pattern

Linking mode (daisy chain audio)

2 white

blinks

Linking successful

NOTE LEDs do not illuminate in standby mode.

Please read the safety guide for important safety, charging, battery and regulatory

information before using your new speakerphone.

LEDs

Be safe

Reverse view

ANC

Timer

Custom Button

Device Controls

Headphones

Camera

Headset

Lock

ANC

Timer

Custom Button

Device Controls

Headphones

Computer

Camera

Headset

Volume

Mic / Mic Mute

Play / Pause

Power

Device Controls

Ports on speakerphone's reverse side

Computer USB-C port

Video camera USB-A port

Power port

The speakerphone is powered on when the power cable is connected to an outlet. The

power port is on the reverse side of the speakerphone.

Connect the USB cable from the speakerphone to your computer's USB-A or USB-C port.

USB-A / USB-CUSB-C

NOTE The USB cable connects to the computer port on the reverse side of the speakerphone.

NOTE Ensure that the USB-C-only connector is plugged into the speakerphone. Corded mode

may not function if the USB-A to USB-C adapter is connected to the speakerphone.

1With your speakerphone powered on, press the Bluetooth button for 2 seconds. You

hear "pairing" and the LED flashes a crossing blue pattern.

Set up, power and pair

Power

Corded setup

Mobile setup

Poly Sync 60

:02 “Pairing”

Headphones

Camera

Headset

Blutooth

2Activate Bluetooth on your mobile device and set it to search new devices. Select “Poly

Sync 60.”

3Pairing is successful when you hear "pairing successful" and the LED flashes blue.

NFC pairing

Your speakerphone supports NFC pairing to your mobile device. NFC pairing may not

function if two devices are already paired to your speakerphone.

1Ensure NFC is enabled on your mobile device and the display is unlocked. (Mobile device

NFC capability may vary.)

2With the speakerphone powered on, bring mobile device's NFC tag within range of the

speakerphone's NFC tag until pairing completes. If necessary, accept the connection.

Secure Connection (mobile)

The Secure Connection feature provides extra security for Bluetooth calls in a conference

room.

When enabled, your paired device disconnects after each mobile call, ensuring that device

audio does not play through the speakerphone when not intended. Manage in Poly Lens

App.

NOTE Enabling Secure Connection disconnects previously paired devices.

1With your speakerphone powered on and Secure Connection enabled in Poly Lens App,

press the Bluetooth button for 2 seconds. You hear "pairing" and the LED flashes a

crossing blue pattern.

2Activate Bluetooth on your device and set it to search new devices. Select “Poly Sync 60.”

Poly Sync 60

:02 “Pairing”

Headphones

Camera

Headset

Blutooth

3Pairing is successful when you hear "pairing successful" and the LED flashes blue.

Headphones

Camera

Headset

“Pairing

successful”

4Make or take a mobile call or play music via Bluetooth.

5After the end of a call, continue the mobile connection by pressing any button within 30

seconds. When no action is taken, the mobile connection ends and the Bluetooth button is

no longer illuminated.

1Your speakerphone ships with the video camera port covered. It is on the reverse side of

the speakerphone. Access the port by removing the cover with the provided torx tool.

Headphones

Camera

Headset

Blutooth

2Connect your compatible video camera's cable to the USB-A camera port on the

speakerphone.

NOTE Video camera cable not provided.

Video camera setup

Customize your device behavior through advanced settings and options with Poly Lens

Desktop App. Some softphones require the installation of Poly software to enable device

call control (answer/end and mute) functionality. Download: poly.com/lens.

NOTE Device settings are also available in Plantronics Hub Desktop App.

Keep your firmware up-to-date to improve performance and add new features to your

Poly device.

Update your rmware using your computer with Poly Lens App. Download at poly.com/

lens.

While updating rmware:

• Do not use your Poly device until the update is complete.

• Disconnect your Poly device from paired devices such as phones, tablets and computers.

• Do not start a second update from a second device.

• Do not stream media.

• Do not answer or place a call.

Load software

Update firmware

Press the Call button to answer or end a call.

During an active call, press the Mute button to mute or unmute the microphones.

Manage mute settings in Poly Lens App.

Press the Volume up (+) or down (-) buttons to increase or decrease volume.

Adjust speakerphone microphone volume

Place a test softphone call and adjust softphone volume and PC sound volume accordingly.

Siri, Google Assistant, Cortana Press and hold the Call button for 2 seconds to activate

your phone's default voice assistant. Wait for the phone prompt to activate voice dialing,

search, and other smartphone voice controls.

Your device has a Teams button to quickly view and use the Microsoft Teams desktop

app. The Teams button pulses when you have a meeting or notification.

• When not on a call, tap the Teams button to view Microsoft Teams app on your

computer.

• When the Teams button LED pulses purple, tap to view your Teams notifications or

meeting.

NOTE Teams model and open Teams desktop application required. Teams mobile application is

not supported.

Customize your Rocket button feature in Poly Lens App. Play/pause media is the default

feature when you tap the Rocket button.

Choose from:

• Play/pause audio (default)

• Device status check

• Clear trusted device list

•Mobile calls only: Default voice assistant (Siri, Google Assistant)

• Redial

• Hold/resume call (varies by softphone)

With the speakerphone powered on, charge up to 2 phones. Connect phone charge cable

to one of 2 USB-A charging ports (cables not provided).

Phone

Mobile

Charging/Battery

NOTE Connection provides power only.

Daily Use

Answer or end a call

Mute/Unmute

Volume

Voice assistant

(smartphone feature)

Launch Microsoft

Teams (Teams model

only)

Customize your

speakerphone

Charge your mobile

phone

Use two Poly Sync speakerphones with your computer or mobile device.

NOTE You may link Sync 40 and Sync 60 speakerphones. Ensure that each speakerphone is

updated to the latest device software release in Poly Lens Desktop App.

NOTE The primary device settings are used when speakerphones are daisy-chained. The

speakerphone paired or connected to your computer or mobile phone is your primary device.

1Pair or connect one speakerphone to your PC or mobile device. See Corded setup, Mobile

setup or USB adapter setup.

2Wirelessly link speakerphones by pressing both Link buttons for 2 seconds. You hear

"connecting" and the LEDs pulse white.

Linking is successful when you hear "connection successful" and the LED flashes white on

both speakerphones.

NOTE Enter linking mode only when both speakerphones are inactive (not in a call or streaming

media).

“Connection successful”

:02:02

Support

Settings

Daisy Chain / Link

Support

Settings

Daisy Chain / Link Lock

ANC

Timer

Custom Button

“Connecting”“Connecting”

3Control the system from either speakerphone to play audio or make calls.

4End linking mode by pressing both Link buttons for 2 seconds.

You hear "device disconnected."

NOTE The primary device settings are used when speakerphones are daisy-chained. The

speakerphone paired or connected to your computer or mobile phone is your primary device.

Manage daisy chain audio settings in Poly Lens Desktop App. Select an audio output:

Party (default) or Stereo.

NOTE In Stereo mode, the primary device has the right channel audio and the secondary

device has the left channel audio.

Link speakerphones (daisy chain audio)

Linked speakerphone

audio settings

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