Plantronics VOYAGER 835 User manual
Plantronics Voyager®835
User Guide
ii
Welcome
Thank you for purchasing the Plantronics Voyager®835 headset.
This guide contains instructions for setting up and using your new
headset.
Please refer to the separate For Your Safety guide for important
product safety information prior to installation or use.
Getting Assistance
The Plantronics Technical Assistance Center is ready to assist you.
You can find answers to frequently asked questions, ask a question
using e-mail, receive service over the Internet, or speak directly
with a representative. Visit www.plantronics.com/support.
NOTE If you are considering returning this headset, please contact
the Technical Assistance Center first.
Registering Your Product
Visit www.plantronics.com/productregistration to register your product
online so we can provide you with the best service and technical support.
NOTE For pairing your headset, your PIN code/Passkey is 0000.
iii
Contents
Package Contents, Features and Accessories ......................................iv
Charging Your Headset......................................................................... 1
Using the AC charger .................................................................. 1
Pairing Your Headset ............................................................................ 2
Plantronics QuickPair™ Technology ............................................ 2
How to Pair Your Phone with Your Headset for the First Time...... 3
Adjusting the Fit.................................................................................... 4
Wearing the Headset on Your Left Ear......................................... 4
Headset Controls and Indicators........................................................... 5
Using More Than One Bluetooth Phone................................................ 8
How to Enter Discovery Mode if Headset Was Paired Before....... 8
How to Initiate a Call.................................................................... 8
How to Answer a Call While Talking on the Other Phone ............. 8
Range .................................................................................................. 9
Troubleshooting.................................................................................. 10
Product Specifications........................................................................ 12
Package Contents and Features
Plantronics Voyager®835 Accessories*
Vehicle
Power Charger
* Not included. To order, please contact your Plantronics supplier or go
to www.plantronics.com
AC Charger
100 – 240V
USB Lanyard
#79393-01
iv
Headset Front
Adjustable earloop
Call control button (on/off)
Indicator light
Microphone 2
Headset Side
Charging jack
Volume up
Volume down
Microphone 1
1
Charging Your Headset
Your new headset performs best when fully charged. While your headset
is charging, the indicator light glows red. When your headset is fully
charged, the indicator light turns off. This applies to all charging options.
How to Charge Your Headset Using the AC Charger
1 Plug the charger into a power outlet.
2 Connect the charger cable to the headset.
3 Charge for at least 1 hour before using your headset for the
first time, or for 3 hours to charge it fully.
WARNING Do not use your headset while it is connected to the charger.
CHARGING TIME
3 hours ....................... Full charge
1 hour ......................... Minimum charge
before first use
2
1
2
Pairing Your Headset
Pairing is the process of introducing your headset to your phone.
Before using your headset for the first time, you must pair it with
your Bluetooth®wireless technology enabled phone. Normally you
only need to pair your headset with your phone once.
Plantronics QuickPair™ Technology
Your new headset includes Plantronics QuickPair technology to simplify
the Bluetooth setup process. The first time you turn your headset on, your
headset automatically enters pairing mode for 10 minutes. Once paired
successfully, your headset stays on for instant use.
If not successfully paired after 10 minutes, your headset automatically
powers off. When you turn the headset on again, it automatically goes into
pairing mode until you successfully pair it with a Bluetooth-enabled phone.
3
3
2
How to Pair Your Phone with Your Headset for the First Time
1 Turn on the Bluetooth feature on your phone.
For most phones, select Settings/Tools > Connections >
Bluetooth > On. See your phone’s user guide for more information.
2 Turn the headset on.
Press and hold the call control button for two seconds to turn the
headset on. The headset automatically enters pairing mode, and
the indicator light flashes red/blue. The headset is now ready to be
paired to your phone.
3 Use the commands on your phone to locate your headset.
For most phones, select Settings/Tools > Connections > Bluetooth
> Search > 8xxPlantronics. See your phone’s user guide for more
information.
4 When prompted for the PIN code/Passkey, enter 0000.
Pairing is successful when the indicator on your headset flashes
blue and the headset emits a short low tone. Your headset is now
connected and ready to use.
In the US, you can see a demo of the pairing process at
www.plantronics.com/EasyToPair.
Pairing Your Headset
SETTINGS
SETTINGS
Time and Date
Phone Settings
Bluetooth
Sound Settings
Network Services
Security
Reset Settings
1
8BK;JEEJ>
8BK;JEEJ>
.nnFbWdjhed_Yi
PASSKEY
0000
4
8BK;JEEJ>
8BK;JEEJ>
.nnFbWdjhed_Yi
PASSKEY
0000
4
Adjusting the Fit
The headset comes out of the box with the earloop in place to wear on
your right ear.
1 Place the earloop behind your ear.
2 Rotate the headset so that the speaker rests comfortably in
your ear.
3 Align the microphone with the corner of your mouth.
Callers can hear you best when you point the microphone towards
the corner of your mouth.
Wearing the Headset on Your Left Ear
1 Lift the earloop.
2 Swivel the earloop to the right to wear it on your left ear.
Adjust the headset as described above.
For left earFor right ear
21
Correct Fit Incorrect Fit
1 2 3
5
Headset Controls and Indicators
Action Indicator Light Tone
Turn on
the headset
Press and hold the
call control button for
2 seconds
Blue flash Four rising tones
Turn off
the headset
Press and hold the call
control button for 4 seconds
Flashes red, then turns off Four falling tones
Answer/end
a call
Tap the call control button Three blue flashes (repeating)
while phone is ringing. Blue
flash every 2 seconds while
on a call. No indicator light
when ending a call.
Three brief repeating
low tone while ringing,
then brief low tone at
beginning or end of
the call
Reject a call Press and hold the call
control button for 2 seconds
None Long low tone
Missed call Briefly press any button to
cancel the indicator light.
Three purple flashes
(repeating) for 5 minutes,
or until cancelled
None
Make a call Enter the number on your
phone and press send
Blue flash every 2 seconds
until the call is ended
Brief tones, then ringing
6
Headset Controls and Indicators
Action Indicator Light Tone
Check battery
power
Press and hold both the call
control and volume down
buttons for about 2 seconds.
The indicator light flashes red
to show the charge level.
Red flashes Battery level
1 More than 2/3 full
2 1/3 - 2/3 full
3 Less than 1/3 full
None
Adjust the volume
(during call)
Tap the up or down
volume button
Blue flash Brief low tone (2
low tones when
volume limit is
reached)
WARNING Do not use headsets at high volumes for an extended period of time. Doing so can cause
hearing loss. Always listen at moderate levels. See www.plantronics.com/healthandsafety for more
information on headsets and hearing.
Voice Dial Press and hold the call
control button for 2 seconds
Blue flash repeating
every 2 seconds
None
Redial last number Tap the call control
button twice
Blue flash repeating
every 2 seconds
Two brief low
tones
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