Plantronics VOYAGER 835 User manual

Plantronics Voyager®835

User Guide

Welcome

Thank you for purchasing the Plantronics Voyager®835 headset.

This guide contains instructions for setting up and using your new

headset.

Please refer to the separate For Your Safety guide for important

product safety information prior to installation or use.

Getting Assistance

The Plantronics Technical Assistance Center is ready to assist you.

You can ﬁnd answers to frequently asked questions, ask a question

using e-mail, receive service over the Internet, or speak directly

with a representative. Visit www.plantronics.com/support.

NOTE If you are considering returning this headset, please contact

the Technical Assistance Center ﬁrst.

Registering Your Product

Visit www.plantronics.com/productregistration to register your product

online so we can provide you with the best service and technical support.

NOTE For pairing your headset, your PIN code/Passkey is 0000.

iii

Contents

Package Contents, Features and Accessories ......................................iv

Charging Your Headset......................................................................... 1

Using the AC charger .................................................................. 1

Pairing Your Headset ............................................................................ 2

Plantronics QuickPair™ Technology ............................................ 2

How to Pair Your Phone with Your Headset for the First Time...... 3

Adjusting the Fit.................................................................................... 4

Wearing the Headset on Your Left Ear......................................... 4

Headset Controls and Indicators........................................................... 5

Using More Than One Bluetooth Phone................................................ 8

How to Enter Discovery Mode if Headset Was Paired Before....... 8

How to Initiate a Call.................................................................... 8

How to Answer a Call While Talking on the Other Phone ............. 8

Range .................................................................................................. 9

Troubleshooting.................................................................................. 10

Product Speciﬁcations........................................................................ 12

Package Contents and Features

Plantronics Voyager®835 Accessories*

Vehicle

Power Charger

* Not included. To order, please contact your Plantronics supplier or go

to www.plantronics.com

AC Charger

100 – 240V

USB Lanyard

#79393-01

Headset Front

Adjustable earloop

Call control button (on/off)

Indicator light

Microphone 2

Headset Side

Charging jack

Volume up

Volume down

Microphone 1

Charging Your Headset

Your new headset performs best when fully charged. While your headset

is charging, the indicator light glows red. When your headset is fully

charged, the indicator light turns off. This applies to all charging options.

How to Charge Your Headset Using the AC Charger

1 Plug the charger into a power outlet.

2 Connect the charger cable to the headset.

3 Charge for at least 1 hour before using your headset for the

ﬁrst time, or for 3 hours to charge it fully.

WARNING Do not use your headset while it is connected to the charger.

CHARGING TIME

3 hours ....................... Full charge

1 hour ......................... Minimum charge

before ﬁrst use

Pairing Your Headset

Pairing is the process of introducing your headset to your phone.

Before using your headset for the ﬁrst time, you must pair it with

your Bluetooth®wireless technology enabled phone. Normally you

only need to pair your headset with your phone once.

Plantronics QuickPair™ Technology

Your new headset includes Plantronics QuickPair technology to simplify

the Bluetooth setup process. The ﬁrst time you turn your headset on, your

headset automatically enters pairing mode for 10 minutes. Once paired

successfully, your headset stays on for instant use.

If not successfully paired after 10 minutes, your headset automatically

powers off. When you turn the headset on again, it automatically goes into

pairing mode until you successfully pair it with a Bluetooth-enabled phone.

How to Pair Your Phone with Your Headset for the First Time

1 Turn on the Bluetooth feature on your phone.

For most phones, select Settings/Tools > Connections >

Bluetooth > On. See your phone’s user guide for more information.

2 Turn the headset on.

Press and hold the call control button for two seconds to turn the

headset on. The headset automatically enters pairing mode, and

the indicator light ﬂashes red/blue. The headset is now ready to be

paired to your phone.

3 Use the commands on your phone to locate your headset.

For most phones, select Settings/Tools > Connections > Bluetooth

> Search > 8xxPlantronics. See your phone’s user guide for more

information.

4 When prompted for the PIN code/Passkey, enter 0000.

Pairing is successful when the indicator on your headset ﬂashes

blue and the headset emits a short low tone. Your headset is now

connected and ready to use.

In the US, you can see a demo of the pairing process at

www.plantronics.com/EasyToPair.

Pairing Your Headset

SETTINGS

Time and Date

Phone Settings

Bluetooth

Sound Settings

Network Services

Security

Reset Settings

8BK;JEEJ>

.nnFbWdjhed_Yi

PASSKEY

0000

8BK;JEEJ>

.nnFbWdjhed_Yi

PASSKEY

0000

Adjusting the Fit

The headset comes out of the box with the earloop in place to wear on

your right ear.

1 Place the earloop behind your ear.

2 Rotate the headset so that the speaker rests comfortably in

your ear.

3 Align the microphone with the corner of your mouth.

Callers can hear you best when you point the microphone towards

the corner of your mouth.

Wearing the Headset on Your Left Ear

1 Lift the earloop.

2 Swivel the earloop to the right to wear it on your left ear.

Adjust the headset as described above.

For left earFor right ear

Correct Fit Incorrect Fit

1 2 3

Headset Controls and Indicators

Action Indicator Light Tone

Turn on

the headset

Press and hold the

call control button for

2 seconds

Blue ﬂash Four rising tones

Turn off

the headset

Press and hold the call

control button for 4 seconds

Flashes red, then turns off Four falling tones

Answer/end

a call

Tap the call control button Three blue ﬂashes (repeating)

while phone is ringing. Blue

ﬂash every 2 seconds while

on a call. No indicator light

when ending a call.

Three brief repeating

low tone while ringing,

then brief low tone at

beginning or end of

the call

Reject a call Press and hold the call

control button for 2 seconds

None Long low tone

Missed call Brieﬂy press any button to

cancel the indicator light.

Three purple ﬂashes

(repeating) for 5 minutes,

or until cancelled

None

Make a call Enter the number on your

phone and press send

Blue ﬂash every 2 seconds

until the call is ended

Brief tones, then ringing

Headset Controls and Indicators

Action Indicator Light Tone

Check battery

power

Press and hold both the call

control and volume down

buttons for about 2 seconds.

The indicator light ﬂashes red

to show the charge level.

Red ﬂashes Battery level

1 More than 2/3 full

2 1/3 - 2/3 full

3 Less than 1/3 full

None

Adjust the volume

(during call)

Tap the up or down

volume button

Blue ﬂash Brief low tone (2

low tones when

volume limit is

reached)

WARNING Do not use headsets at high volumes for an extended period of time. Doing so can cause

hearing loss. Always listen at moderate levels. See www.plantronics.com/healthandsafety for more

information on headsets and hearing.

Voice Dial Press and hold the call

control button for 2 seconds

Blue ﬂash repeating

every 2 seconds

None

Redial last number Tap the call control

button twice

Blue ﬂash repeating

every 2 seconds

Two brief low

tones

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