Plantronics Savi W745A-M User manual

Savi®W745A-M

Multi Device Wireless Headset System

User Guide

Contents

Welcome 4

System requirements 4

DECT information 4

What's in the box 5

Base and headset basics 6

Accessories (sold separately) 7

Customise your headset 8

Install the headset battery 8

Use the fit kit to assemble your headset 8

Right over-the-ear assembly 8

Left over-the-ear assembly 8

Position your headset 9

Over-the-head assembly 10

Behind-the-head assembly 10

Charge your headset and spare battery 12

Charge your headset 12

Charge your spare battery 12

Desk phone: connect and call 14

Choose desk phone setup 14

Make a desk phone call 15

Mobile: connect and call 16

Computer: connect and call 17

Connect your computer 17

Place a softphone call 17

Position your base 17

Headset features 18

Headset controls 18

Headset power 18

Headset battery level 19

Mute your headset during a call 20

Adjust your headset volume 20

Turn on/off headset LED 21

Out of range warning tones 21

Base features 22

Base buttons 22

Base subscription button 22

Set the range 23

Bluetooth pairing button 23

Daily use 25

Incoming calls 25

Outgoing calls 25

Multi-Phone Status 27

Mobile phone and headset audio 27

Combine audio from any two lines or channels 27

Conference up to three additional headsets 27

Advanced use 29

Install Plantronics software 29

Plantronics Control Panel 29

Devices tab 29

Device settings > Base tab 30

Device settings > Headset tab 32

Device settings > Security tab 33

Applications tab 33

Preferences 33

About tab 34

Plantronics Update Manager 34

Troubleshooting 36

Headset 36

Desk phone 37

Mobile 37

Softphone 37

Congratulations on purchasing your new Plantronics product. This guide contains instructions

for setting up and using your Savi W745

Please refer to the safety instructions in the quick start guide for important product safety

information prior to installation or use of the product.

Computer

• Supported operating systems: Windows®7, Windows®8, Windows XP®, Windows Vista®

• Processor: 400 MHz Pentium®processor or equivalent (Minimum); 1 GHz Pentium processor or

equivalent (Recommended)

• RAM: 96 MB (Minimum); 256 MB (Recommended)

• Hard disk: 280 MB (Minimum); 500 MB or more (Recommended)

• Microsoft Windows XP - Service Pack 3 (SP3) or later (Recommended) Microsoft Windows

Vista - Service Pack 1 (SP1) or later (Recommended)

Display

• At least 800 x 600, 256 colours

• 1024 x 768 high colour, 32-bit (Recommended)

Browser

• Internet Explorer®V6 or better must be on the user’s system (Required)

The enclosed DECT Standard wireless product uses restricted wireless radio frequencies that

vary by country. DECT Standard devices are generally authorised for use in Europe, Australia

and New Zealand. Use of this DECT Standard product in unauthorised countries is a violation

of law, may disrupt telecommunications networks and devices and can subject you to fines and

penalties by regulatory agencies. For specific countries in which DECT Standard devices may

be lawfully used, please consult the following: http://www.dect.org/content.aspx?id=28

Welcome

System requirements

DECT information

Headset and battery Base, deluxe charging cradle and spare battery

Over-the-head headband Behind-the-head headband

Headset fit kit with ear loops, ear tips and foam sleeve

USB cable Telephone interface cable Power supply

What's in the box

Base

1Power jack 8Computer button

2Handset lifter jack 9Mobile phone button

3Telephone interface cable jack 10 Desk phone button

4USB port 11 Bluetooth pairing button/LED

5Desk phone speaking volume 12 Subscription button/LED

6Desk phone configuration switch 13 Charging LED

7Desk phone listening volume

Headset

1Ear loop 5Battery

2Ear tip 6Headset LED

3Volume/Mute button 7Microphone

4Call control button

Base and headset basics

1Deluxe USB charging cable Charges an extra battery while charging your headset via a USB

port.

2Electronic hookswitch cable (EHS cable) Electronically and automatically takes your desk

phone handset off the hook. Enables remote call control with your headset.

3HL10™lifter Automatically lifts handset and returns it to the cradle. Enables remote call

control with your headset.

Accessories (sold separately)

After you install the headset battery, choose one of the three headset

wearing styles, over-the-ear, over-the-head or behind-the-head. Use the fit

kit to assemble it and optimise the position of the microphone.

Position the battery as shown on the headset and slide into position until the battery snaps into

place.

NOTE This product has a replaceable battery. Only use the battery type supplied by Plantronics.

Choose a headset wearing style and use the fit kit to assemble it over-the-ear, over-the-head or

behind-the-head.

1Choose the size of ear loop that fits most comfortably. Align the ear loop as shown and insert it

onto the headset. Rotate the ear loop up 90°.

NOTE Ensure the ear loop is flat against the headset before rotating.

2Choose the size and style of ear tip that fits most comfortably. Align the ear tip with the notch

facing the microphone as shown. Press on to attach.

NOTE Ensure the large end of the ear tip points to the microphone.

3To correctly position your headset, see Position your headset.

1Choose the size of ear loop that fits most comfortably. Align the ear loop as shown and insert it

onto the headset. Rotate the ear loop up 90°.

Customise your headset

Install the headset battery

Use the fit kit to assemble

your headset

Right over-the-ear

assembly

Left over-the-ear

assembly

NOTE Ensure the ear loop is flat against the headset before rotating.

2Choose the size and style of ear tip that fits most comfortably. Align the ear tip with the notch

facing the microphone as shown. Press on to attach.

NOTE Ensure the large end of the ear tip points to the microphone.

3To correctly position your headset, see Position your headset.

When you wear the headset, the microphone should rest as close to your cheek as possible

without touching. The microphone can be adjusted inward by the pivoting earpiece to optimise

the position of the headset.

1Slide the headset over and behind your ear and fit the ear tip into your ear.

2Holding the base of the headset, push it in and back towards your ear to allow the pivoting

earpiece to bring the microphone close to your mouth. As the base of the headset moves

backwards, you will feel soft clicks until the microphone rests close to your cheek.

Position your headset

1Hold the headband so it is aligned to receive the headset as shown and insert the headset into

the headband.

2Rotate the headset up. The headband can be worn on the right or left side.

3To optimise the position of the headset, push the headset in so the microphone is close to your

mouth.

1Align the headband as shown. Ensure the headband sits flat against the headset, then rotate it

up 90°. If you want to wear it on the left, switch the stem to the left side of the headband.

2Choose the size and style of ear tip that fits most comfortably. Align the ear tip with the notch

facing the microphone as shown. Press on to attach.

Over-the-head assembly

Behind-the-head

assembly

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