Plantronics DuoPro H151N Setup guide

Quick Start

User Guide

Guide

d’Utilisation

pour la Mise en

Route Rapide

Guía Rapida para

el Usuario

Guia de Usuário

de Início Rápido

H151/N

H161/N

H171/N

H161N

P161N

H151N

P151N

DuoProTM

Family of

Headsets

H171

P171

ABOUT THE

DUOPRO FAMILY

OF HEADSETS

The DuoPro™ family of headsets is designed to meet

the needs of users who use headsets most of the day.

In summary:

1Models 151 is an over-the-ear headset.

2Model 151N is an over-the-ear headset using a

(N) noise-canceling microphone.

3Models 161 and 161N are over-the-head headsets.

4Models 171 and 171N are convertible over-the-head to

over-the-ear headsets.

5Models P151, P151N, P161, P161N, P171, and P171N

are Polaris versions of the above headsets. Polaris applies

to most headset ready telephones. For compatibility

questions please call the Plantronics Technical Assistance

Center (TAC).

PORTUGUÉS ESPAÑOL FRANÇAIS ENGLISH

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ENGLISH FRANÇAIS ESPAÑOL PORTUGUÉS

QUICK START GUIDE

These numbers refer to the numbered illustrations in the

center of this guide. The center section may be pulled out

for easier reference and use.

1. Identify the Components

See reference number 1 on illustration

1.1 Cable to Quick Disconnect™

1.2 Pivot Pin

1.3 Headset Receiver, inside view

1.4 Replaceable Ear Cushion

1.5 Adjustable Headband for over-the-head headsets

1.6 Cable Stabilizer Notch

1.7 Pivot Pin Holder on headband, reverses direction

for left ear use

1.8 Earloop for over-the-ear headset, tail adjusts for

comfort.

1.9 Headset Receiver, outside view setup for right ear

1.10 Stabilizer Bars

1.11 Voice Tube Boom

1.12 Noise-Canceling Microphone Boom

Warning:

The headset receiver may retain dangerous objects,

e.g. pins, paper clips, staples. Care should be taken to

ensure the headset receiver is free of metallic objects.

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PORTUGUÉS ESPAÑOL FRANÇAIS ENGLISH

2. The Convertible Process (171 & 171N models only)

See reference number 2 on illustration

2.1 Assembling the Over-the-Ear Headset

2.2 Assembling the Over-the-Head Headset

3. Left Ear Conversion

See reference number 3 on illustration

3.1 To convert the headset for the left ear, first pull out the

front part of the microphone boom (on noise-canceling

models) then rotate it downward facing the opposite

direction. Voice tubes simply rotate.

3.2 Then rotate the headset receiver downward to the

opposite direction. It only rotates in one direction.

3.3 For over-the-ear headsets, place earloop on opposite

side of headset receiver. For over-the-head headsets,

remove cable from cable notch, rotate pivot pin holder

as shown and replace cable in cable notch.

4. Adjusting the headset

See reference number 4 on illustration

4.1 For over-the-ear models: To put on the headset, move

the earloop away from the receiver and place the ear-

loop over your ear. This configuration allows further

boom control by adjusting the flexible earloop.

4.2 For over-the-head models: Adjust the headband length

so the stabilizer bars rest above your ears. If necessary,

to increase or decrease tension on your head, bend the

metal part of the headband inward or outward for

desired comfort.Push the receiver close to your ear

until it feels comfortable and you can hear the sound

from the telephone clearly.

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ENGLISH FRANÇAIS ESPAÑOL PORTUGUÉS

In both configurations, the end of the boom should

be placed a distance of two fingers from the corner

of your mouth.

5. Additional Features

5.1 Clothing Clip

The clothing clip keeps the headset properly seated and

free from the cord’s weight. Attach the clothing clip at a

comfortable level.

5.2 Quick Disconnect™ Connector

This feature allows you to place a call on hold and move

away from the phone without removing the headset.

When you separate the Quick Disconnect™, you place

an ongoing conversation on hold. It does not allow you to

pick up another call.

Before using your headset, join the Quick Disconnect™

to the mating coupling of the modular adapter cable.

To put your call on hold, grasp Quick Disconnect™,

as shown, and pull straight apart. To resume your

conversation, reconnect the two halves.

MAINTENANCE

Maintenance for Optimum Performance

■Replace voice tube every six to nine months

■Replace ear cushion every six months

■Clean cable with a moist cloth once a month

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PORTUGUÉS ESPAÑOL FRANÇAIS ENGLISH

TROUBLESHOOTING

Callers cannot hear me

■For Voice Tube models 151, 161, or 171 determine if the

voice tube is clogged or positioned improperly. Plantronics

recommends replacing the voice tube every six to nine

months.

For a temporary solution to a clogged voice tube, gently

rinse warm water through the voice tube for a minute

then manually swing or shake it dry. Make sure the voice

tube is completely dry before reattaching.

■For Noise-Canceling models 151N, 161N, or 171N

make sure the microphone is facing your mouth and

positioned properly.

■Verify that the transmit volume control of the modular

adapter is set properly.

I cannot hear callers

■Verify that the Quick Disconnect™ is connected.

■Make sure the headset is positioned properly.

■Make sure the modular adapter, if used, is installed

correctly.

■Turn up the volume control on the modular adapter,

if used.

Fit is uncomfortable

■For over-the-ear configurations, determine if the earloop

is properly positioned on your ear. For over-the-head

configurations, make sure the headband length is correct

so the stabilizer bars rest gently just above the ear.

■Try all possible adjustments for the receiver in the over-

the-ear or over-the-head configuration.

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ENGLISH FRANÇAIS ESPAÑOL PORTUGUÉS

PARTS & ACCESSORIES

Voice Tube

P/N 29960-01 Clear P/N 29960-50 Peaceful Purple

The voice tube should be replaced every six

to nine months.

Earloop

P/N 60965-01

Attaches to headset and is used to keep

the headset stabilized and comfortable

over-the-ear.

Headband

P/N 60966-01

Attaches to headset and is used to keep

the headset stabilized and comfortable

over-the-head.

Foam Replacement

P/N 60967-01

Covers, protects, and makes the headset

comfortable against the ear. Replace every

six months.

Plantronics Technical Assistance Center

For assistance and accessibility information call

the Plantronics Technical Assistance Center (TAC)

831.458.7700 x5538 Sunday 5 p.m. till Friday 5 p.m.

Pacific Standard Time or visit the Customer Support section

of our website at www.plantronics.com or contact your

local distributor.

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PORTUGUÉS ESPAÑOL FRANÇAIS ENGLISH

Clothing Clip

P/N 43220-01

Attaches to headset cable, keeping

headset

stabilized and comfortably in place.

Extension Cable

P/N 40703-01

For extra long reach and mobility —

connects in seconds to Quick

Disconnect™ modules (10 ft.).

Cable to QD

P/N 26716-01

Connects amplifier to headset.

Replace when worn (10 ft.).

Cable to QD

P/N 27190-01

Connects directly to headset port

of headset ready telephones (10 ft.).

Information on Accessories

Visit our website at www.plantronics.com, or see your

distributor.

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ENGLISH FRANÇAIS ESPAÑOL PORTUGUÉS

LIMITED WARRANTY

What does this warranty cover?

This warranty covers any defects in workmanship or materials

in this product purchased in the U.S. or Canada. For warranty

information in other countries, contact your local distributor.

How long does the coverage last?

This warranty runs for two years from the date of purchase.

What will Plantronics do?

If the product is found defective, we will replace it at no

charge.

What does this warranty NOT cover?

Damage caused by accident, abuse, misuse, or an

act of God (such as a flood) are not covered. Implied

warranties, including those of merchantability, fitness

for a particular purpose and non-infringement shall

(a) have no duration greater than one year from the

date of purchase, (b) terminate automatically at the

end of that period, and (c) to the extent permitted

by law, be excluded. Consequential and incidental

damages, including without limitation, loss of

property and those arising from breach of any

express or implied warranty, are not the responsibility

of Plantronics, and to the extent permitted by law,

are excluded. Some states do not allow exclusion

or limitation of incidental or consequential damages,

so the above exclusion may not apply to you.

How do you get service?

To obtain service in the U.S. contact Plantronics at

(800) 544-4660 and in Canada call (800) 540-8363.

How does state law apply?

This warranty gives you specific legal rights, and you may

also have other rights, which vary from state to state.

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PORTUGUÉS ESPAÑOL FRANÇAIS ENGLISH

INDUSTRY CANADA

NOTICE

Notice: The Industry Canada label identifies certified equip-

ment. This certification means that the equipment meets cer-

tain telecommunications network protective, operational and

safety requirements. The Department does not guarantee the

equipment will operate to the users satisfaction.

Before installing this equipment, users should ensure that it is

permissible to be connected to the facilities of the local

telecommunications company. The equipment must also be

installed using an acceptable method of connection. In some

cases, the company’s inside wiring associated with a single

line individual service may be extended by means of a certi-

fied connector assembly (telephone extension cord). The cus-

tomer should be aware that compliance with the above con-

ditions may not prevent degradation of service in some situa-

tions.

Repairs to certified equipment should be made by an author-

ized Canadian maintenance facility designated by the supplier.

Any repairs or alterations made by the user to this equipment,

or equipment malfunctions, may give the telecommunications

company cause to request the user to disconnect the equip-

ment.

Users should ensure for their own protection that the electri-

cal ground connections of the power utility, telephone lines

and internal metallic water pipe system (if present) are con-

nected together. This precaution may be particularly impor-

tant in rural areas.

Caution: Users should not attempt to make such connections

themselves, but should contact the appropriate electric

inspection authority, or electrician, as appropriate.

Notice: The Ringer Equivalence Number (REN=1.1B) assigned

to this terminal device provides an indication of themaximum

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