Plantronics CS55 User manual

4 Easy Steps

The fastest way to setup your

CS55™Headset System

CS55 Series SETUP GUIDE

Base Power

Adapter

CS55

Headset Base

CS55 Headset

with Earloop

HL10

Automatic

Handset Lifter*

*Not included in all congurations

2Plantronics CS55 Setup Guide

4 Easy Steps

The fastest way to setup your

CS55 Headset System

CS55 Series SETUP GUIDE

BasePower

Adapter

CS55

HeadsetBase

CS55Headset

withEar Loop

HL10

Automatic

HandsetLifter*

Headset Headset Base with Pre-

installed Phone Cable

Headband

Base Power Adapter

Setup Guide

HL10 Automatic

Handset Lifter

HL10

User Guide

CS55 PACKAGE CONTENTS

CS55 With Automatic Handset Lifter* Adds:

HL10 Additional Parts Kit (if needed)

Extender

Arm

Ringer

Microphone

Adapter for

Nortel i2004

Phones

Please refer to the separate Safety Instructions for important product safety

information prior to installation or use of the product.

*Automatic Handset Lifter is bundled with certain CS55 congurations and also available separately.

Ear Loops

Questions? For fast, efficient Technical Support call: 800-544-4660 Ext. 5538

ATTACH HEADBAND OR EARLOOP TO HEADSET

& ADJUST FIT

STEP

Snap the speaker of the headset into the retaining ring of the headband or one of the three

ear loops provided. See below.

If you will be wearing the headband, adjust the band for the most comfortable t.

See 1 below.

For either wearing option, rotate the headset in the retaining ring until the microphone is

pointed toward your mouth. See 2 above.

Ear Loop

Speaker

Headband

Headset

4Plantronics CS55 Setup Guide

STEP

2CONNECT BASE TO DESK PHONE

Use Conguration A if:

You will use the Automatic Handset Lifter

or…

Your phone has NO built-in headset functionality (no Headset button).

Conguration A

2. Plug the short BLACK Phone Cable that

is pre-installed on the Headset Base into

the now-open handset port [A] on the

desk phone.

1. Unplug the handset coil

cord from the desk phone

handset port [A], then plug it

into the

GREEN labeled handset

port [B] on the Headset Base.

Handset

Coil Cord Handset

Headset Base

(bottom view)

Questions? For fast, efficient Technical Support call: 800-544-4660 Ext. 5538

Use Conguration B if:

You will NOT use the Automatic Handset Lifter

and…

Your phone has built-in headset functionality (a Headset button).

1. Plug the short BLACK Phone

Cable that is pre-installed

on the Headset Base into

the Headset port [C] on

the desk phone.

Conrm there is

a “HEADSET” button

on your phone

Conguration B

HANDSET port or HEADSET port?

You should only use the headset port if you will NOT be using the Automatic Handset

Lifter AND you have a pre-programmed Headset button on your phone.

In this conguration you MUST press both the Headset button on your phone

and the Call Control Button on the headset to answer/end calls.

Headset Base

(bottom view)

6Plantronics CS55 Setup Guide

CONNECT POWER AND CHARGE HEADSET

STEP

1. Plug the Base Power Adapter into a wall outlet, then plug the power cord into the YELLOW

labeled connector on the bottom of the Headset Base. The RED Power light on the left

front of the Headset Base will turn on. (See illustration at bottom of page.)

Power

(RED)

Charge

Status

(AMBER)

Insert into YELLOW labeled power

connection on Headset Base as

shown to charge.

Headset Base

(bottom view)

Base

Power

Adapter

A. Connect Headset Base to power outlet

1. Gently push the headset into the charging cradle as shown below. The AMBER Charge Status

light on the base will ash to indicate the headset battery is charging. A solid light indicates

full charge. A full charge will take approximately 3 hours.

B. Charge the Headset for at least 20 Minutes before using

Questions? For fast, efficient Technical Support call: 800-544-4660 Ext. 5538

INSTALL AUTOMATIC HANDSET LIFTER

Why use a handset lifter? The lifter greatly simplies using

a headset with your desk phone. It lets you answer and

end calls without being near your phone.

STEP

FIRMLY press Lifter power

cord into RED labeled port

on Headset Base.

Automatic Handset Lifter

Headset Base

(bottom view)

The HL10 Automatic Handset lifter is included with certain CS55 congurations and is

also available separately.

1. Verify that the base-to-desk phone cable is connected to the handset port of the desk

phone, and not the headset port (Refer to Step 2, Conguration A).

2. FIRMLY PRESS the Handset Lifter power cord into the RED labeled port to ensure a

complete connection.

A. Connect Handset Lifter power cord to Headset Base

8Plantronics CS55 Setup Guide

Handset Lifter Arm

Lifter viewed

from back

2. While wearing your headset, slide the Handset Lifter Arm under the handset

until the lifter base touches the side of the phone.

3. Slide the Lifter up to where it nearly touches the handset earpiece.

Start with Lifter

Height Switch in

lowest position

Slide Lifter under

handset, then up

toward the ear piece

1. Set the Lifter Height Switch to the lowest setting.

B. Determine Lifter position and height setting

If your handset falls o the phone base or

does not return to its cradle when lowered,

you will need to attach the Extender Arm to

the Lifter as described in the HL10 Additional

Parts Kit.

Use the Extender Arm to Stabilize

Handset (if needed)

Questions? For fast, efficient Technical Support call: 800-544-4660 Ext. 5538

Press Call

Control Button

5. If you do not hear a dial tone, the Lifter may not be raising the handset high enough OR the

Conguration Dial may need adjusting. Continue to step 6.

6. Check the Lifter height adjustment by moving the Lifter Height Switch to a

higher position. Repeat steps 2 through 4 as necessary.

If you hear a dial tone, the lifter height is now set correctly. Please continue with

the next section “Mount the Lifter in Permanent Position”.

7. If you still cannot hear a dial tone, you will need to change the setting

on the Conguration Dial. Using a coin or paperclip, turn the Conguration

Dial to a dierent setting until you hear a dial tone.

To view an interactive quick start guide online,

visit www.plantronics.com/CS55.

Conguration

Dial

Position Indicator

1. Remove the protective strips from the three mounting tapes on the underside of the Lifter.

2. GENTLY place the Lifter on the desk phone in the optimum position as determined above.

Test the Lifter to verify positioning by pressing the Call Control Button on your headset to

activate the Lifter and listen for a dial tone.

3. Press FIRMLY to adhere the Lifter to the desk phone.

C. Mount the Lifter in permanent position

Multiple settings might work with your phone; however, only one is the

optimal position.

4. Press the Call Control Button on the headset. This will activate the Handset Lifter

and lift the handset from the phone.

If you hear a dial tone, the lifter height is set correctly and

needs no adjustment. Please continue with the next

section “Mount the Lifter in permanent position”

on the following page.

If you still cannot hear a dial tone, please call Technical Support at 800-544-4660

Extension 5538.

10 Plantronics CS55 Setup Guide

USING YOUR CS55 HEADSET SYSTEM

To Place, Answer, or End Calls

Desk phone

Conguration

ALL phones with

Handset Lifter

Phones WITHOUT Headset

button and NO handset

lifter

Phones WITH Headset button

and NO handset lifter

To place a call 1. Press Call Control Button

2. Dial number

1. Press Call Control Button

2. Remove handset from cradle

3. Dial number

1. Press Call Control Button

2. Press Headset button on phone

3. Dial number

To answer a call 1. Press Call Control Button 1. Press Call Control Button

2. Remove handset from cradle

1. Press Call Control Button

2. Press Headset button on phone

To end a call 1. Press Call Control Button 1. Press Call Control Button

2. Return handset to cradle

1. Press Call Control Button

2. Press Headset button on phone

If the headset battery is charged and the base is connected to power, the headset is

automatically on. The CS55 does not have an ON/OFF button

Listening Volume

and Mute Button

Call Control

Button

Talk

Indicator

Light

Talk Indicator

Light on Headset

Base (GREEN)

Powering up the Headset

For your safety, do not use headset at high volumes for extended periods of time. Doing so can cause

hearing loss. Always listen at moderate levels. For more information on headsets and hearing

visit: www.plantronics.com/healthandsafety

If your desk phone has a volume control, set it to mid-range.

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