Plantronics Blackwire C310-M User manual

Getting started:

The Plantronics Blackwire headset is ready to use

with your computer and Microsoft® Lync®.

1. Connect your headset to the computer.

If this is the first time you are connecting

the headset, wait for the installation

process to complete. Restart the

computer if directed to do so.

Configuring Microsoft Lync to always route call

audio to the headset:

2. Click on the Options button in the main

Microsoft Lync window.

3. Select the Audio Device option.

4. Choose your Plantronics headset for

Audio Device.

5. Check the Also Ring box for Secondary

Ringer and choose your PC speakers

from the drop down menu if you would

like them to ring for incoming calls.

6. In this screen you can also test and

adjust volumes.

7. Click Ok when finished.

Note: USB configuration settings are unique for

each USB port. If you connect the headset to a

different port you will need to make these

changes again to set behavior for that USB port.

Blackwire®C310-M™/C320-M™Quick Setup Guide

Welcome:

Using a Plantronics Blackwire headset for PC

calls will deliver a simpler, more comfortable

and better sounding audio experience than

you could get using just your computer’s

internal microphone and speaker.

©2012 Plantronics, Inc. All rights reserved. Plantronics, Blackwire, C310-M and C320-M are trademarks or registered trademarks of Plantronics, Inc. Microsoft and Lync are trademarks or registered trademarks of Microsoft Corporation in the US and

other countries. Published 03.12

Control Functions:

A. Mute Microphone

B. Volume Adjust

C. Call Answer/End

Blackwire C310-M/C320-M Key Features:

Wideband audio with noise-canceling

microphone for high quality PC audio

Indicator lights and audio alerts give call,

mute, and volume status

Dynamic EQ feature automatically adjusts

audio for voice or multimedia use

Monaural (C310-M), Stereo (C320-M)

*This picture shows the

Stereo (C320-M) version

Making and Receiving Calls with Microsoft® Lync®

To MAKE a call:

To call an existing contact, click on the

drop down next to their name (1) and

select the number you would like to

call (2).

You can also enter a phone number

manually using the search box located

at the top of the main Microsoft Lync

screen (3).

When a call is placed, a call window

will open and the audio will be routed

to your headset.

To RECEIVE a call:

When you receive a call, a notification

window will appear in the lower right

corner of your computer screen (4).

To answer the call, use the controls on

your headset or click on the call

notification window (5).

other countries. Published 03.12

To REDIRECT a call:

You can also redirect a call by clicking

Redirect (6) and choosing one of the

options given.

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