Plantronics Backbeat Go 2 User manual
Backbeat®Go 2
plus charge case
User Guide
Contents
Welcome 3
What's in the box 4
Headset overview 5
Charge case overview 6
Pair 7
Get Paired 7
Pair another device 7
Multi-connectivity 7
Charge 9
Check battery level 9
Use charge case 10
Fit 11
The Basics 12
Power the earbuds on or off 12
Audio 12
Adjust the volume 12
Mute 12
Make/Take/End Calls 12
More Features 14
Deepsleep Mode 14
Stay connected 14
Voice alerts 14
Restore factory settings 14
Specifications 15
2
Congratulations on purchasing your new Plantronics product. This guide contains instructions
for setting up and using your Backbeat Go 2 earbuds.
Please refer to the safety instructions in the quick start guide for important product safety
information prior to installation or use of the product.
Welcome
3
Earbuds with microphone (stabilizers and medium eartips
installed) AC charger
Eartips (small and large) Charge case
What's in the box
4
Charge port
Headset indicator light (LED)
Volume up button: Increases volume, skips to next track
Audio/call button: Powers on/off earbuds, answers/ends/declines call, plays/pauses music
Volume down button: Decreases volume, plays previous track
/Mute/Unmute
Headset overview
5
Micro USB plug
Press for charge case battery level
Micro USB charge port
Charge case indicator lights; indicates charge case battery level and indicates charge
state of earbuds
Charge case overview
6
The first time you power on your earbuds, it begins the pairing process.
1Power on the earbuds. The indicator light, located on the right earbud, flashes red and blue to
indicate pairing mode.
2Activate Bluetooth®on your phone and set it to search for new devices.
•iPhone* Settings > General > Bluetooth > On
•Android™Smartphones* Settings > Wireless & Networks > Bluetooth: On > Scan for devices
NOTE * Menus may vary by device.
3Select “PLT_BBTGO2.”
If necessary, enter four zeros (0000) for the passcode or accept the connection.
Once successfully paired, you hear “pairing successful” and the earbud indicator light stops
flashing.
NOTE To enter pairing mode after the first pairing process, start with the earbuds powered off and
then press and hold the Audio/call button until you hear "pairing."
After pairing your earbuds to your phone, you may want to pair another phone or device, such
as a tablet. You can pair and remember up to eight devices, supporting Handsfree and Advanced
Audio Distribution (A2DP) profiles.
1Put the earbuds in pairing mode. Choose:
• With the earbuds powered off, press and hold the Audio/call button until you hear "pairing" or
• With the earbuds powered on and not during a call, press and hold the volume up (+) and
volume down (–) buttons until you hear "pairing"
The indicator light , on the right earbud, flashes red and blue to indicate pairing mode.
2Activate Bluetooth on your phone and set it to search for new devices.
3Select “PLT_BBTGO2.”
If necessary, enter four zeros (0000) for the passcode or accept the connection.
Once successfully paired, you hear “pairing successful” and the headset indicator lights stop
flashing.
When you have more than one device paired to your earbuds, multi-connectivity allows you to
toggle the connection between the devices from the Bluetooth device list of your phone/music
device (The earbuds can only be connected to one device at a time.).
For example, if you are connected to a tablet and are finished listening to music and want to
switch to one of your other paired phone/music devices, then do the following:
1Go to the paired device list in your Bluetooth settings menu on your phone.
2Select "PLT_BBTGO2."
Pair
Get Paired
Pair another device
Multi-connectivity
7
After, the earbuds accept the new connection, there is no need to delete and re-pair your
devices each time; they are remembered and ready to connect anytime when in range.
8
Your new earbuds have enough power to pair and make a few calls. To access the charging
port, insert your fingernail into the groove on top of the right earbud and pull down.
It takes up to 2.5 hours to fully charge the earbuds. While charging, the indicator light is red
and turns blue once charging is complete.
You can check the battery level by tapping either of the Volume buttons when the headset is
idle. Your earbuds announce battery status and the indicator light flashes to show the charge
level.
"Battery level high" = battery OK to fully charged
"Battery level low" = less than 1 hour remaining
"Recharge headset" = under 15 minutes remaining
Blue flash = battery OK to fully charged
Double red flash = battery low, less than 1 hour remaining
Triple red flash = under 15 minutes remaining
Charge
Check battery level
9
With a fully charged case, charge your earbudsfor 20 minutes to add up to anhour of power.
Charge the earbudsfor 2.5 hoursfor a full charge.
You can check charge case battery level by pressing the Battery status button .
Charge case indicator light
Battery high
Battery medium
Battery low
Battery critical
Earbud indicatorlight
Flasheswhite every 10 seconds to indicate charging; stops flashing when fully charged
Use charge case
10
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