Plantronics MDA200 User manual
MDA200™
Audio Switcher
User Guide
2
ContentsContentsContents
Welcome 3
What’s in the Box 4
MDA200 Basics 5
Accessories 6
Connect Your Headset 7
Desk Phone: Connect and Call 8
Desk Phone (standard) 8
Desk Phone Plus HL10 lifter and Power Supply (sold separately) 10
Desk Phone Plus EHS Cable 12
Computer: Connect and Call 13
Connect Your Computer and Place a Call 13
MDA200 LED Indicators 14
Daily Use 15
Answer an Incoming Call 15
Place an Outgoing Call 15
Switch Calls 15
Troubleshooting 16
Desk Phone 16
Softphone 17
3
Welcome
Congratulations on purchasing your new Plantronics product. This guide contains instructions
for setting up and using your MDA200 audio switcher.
Please refer to the separate safety instructions for important product safety information prior
to installation or use of the product.
4
What’s in the Box
Telephone Interface Cable
MDA200 Audio Switcher
5
MDA200 Basics
1Computer talk button
2Desk phone talk button
3USB headset/USB wireless adapter port
(headset and adapter not included)
4USB cable (connect to computer)
5Handset lifter/EHS cable jack
6Telephone interface cable jack
7Power jack
8Configuration slide switch
9Listening volume dial
10 Speaking volume dial
57
8
4
BACK
FRONT/TOP
3
6
BOTTOM
4
10
9
1
2
6
Accessories
1 Electronic Hookswitch Cable Electronically and automatically takes your desk phone handset
off hook. Enables remote call answer/end with your headset.
2On Line Indicator (OLI) A light that flashes once a call is activated. It allows others to know
when you are on a call.
3HL10™ Lifter Automatically lifts handset and returns it to the cradle. Enables remote call
answer/end with your headset.
4AC Power Supply Required when using the HL10 lifter.
5USB Extension Cable Extends the length of the USB cable between the MDA200 and
computer.
See plantronics.com/accessories for more information on all accessories.
21
3 4
2
5
7
Connect Your Headset
1 Connect your Plantronics supported USB corded headset or wireless USB headset adapter to
the MDA200 USB headset port.*
NOTE Your headset will continue to function as if it were connected directly to the computer.
*For a list of supported headsets and wireless USB headset adapters see plantronics.com/support.
8
Desk Phone: Connect and Call
There are three setup options for connecting the MDA200 to your desk phone. Select one of
the following and continue.
• Desk phone (standard)
• Desk phone + HL10™lifter and power supply (sold separately)
• Desk phone + EHS cable (sold separately)
NOTE If you will be using Desk phone (standard) or Desk phone +HL10 lifter and power
supply continue below. If you will be using the Desk Phone + EHS cable, refer to EHS Getting
Started guide that came with your EHS cable or at plantronics.com/accessories for installation
instructions.
Desk Phone (standard)
1 Connect one end of the telephone interface cable to the back of the switcher.
2 Disconnect the handset coil cord from the base of the desk phone and re-connect it to the
telephone interface cable junction box.
3 Connect the remaining end of the telephone interface cable into the open handset port on the
desk phone.
NOTE Your desk phone handset will continue to work; it’s just hooked up differently.
USE
NOTE If your phone has a built-in headset port, you should only use the headset port if you will not
be using the HL10 lifter. In this configuration, you must press both the headset button on your phone
and the call control button on the headset to answer or end calls.
9
Check Configuration and Make a Test Call
1 If your desk phone has a volume control set it to mid-range.
2 On the bottom of the switcher, ensure the configuration slide switch is set to “A”, the listening
volume dial is set to 3 and the speaking volume dial is set to 2.
3 Remove the handset from desk phone cradle.
4 While wearing your headset, press the desk phone talk button on the MDA200.
5 If you do not hear a dial tone, adjust the configuration switch (A-G) until you do.
6 Dial a test call from the desk phone. If needed, fine tune the volume with the headset volume
controls. You can also adjust the desk phone speaking and listening volumes on the bottom of
the MDA200.
7 End call by pressing the headset call control button and returning the handset to the desk
phone cradle.
For your safety, do not use headset at high volumes for extended periods of time. Doing so can cause hearing
loss. Always listen at moderate levels. For more information on headsets and hearing visit:
plantronics.com/healthandsafety.
10
NOTE If you will be installing the HL10 lifter and power supply, continue below. If not continue
with Computer: Connect and Call.
Desk Phone Plus HL10 lifter and Power Supply (sold separately)
1 Plug one end of the power supply into the power jack on the back of the MDA200 and the other
end into a working power outlet.
USE
2 Firmly press the handset lifter power cord into the handset lifter jack.
3 While wearing your headset, slide the handset lifter arm under the handset until the lifter base
touches the side of the phone.
4 Slide the lifter up to where it nearly touches the handset earpiece.
5 Press the call control button on your headset to activate the lifter.
6 If you hear a dial tone the lifter is set correctly and needs no adjustment.
7 Remove the protective strips from the 3 mounting tapes on the underside of the lifter.
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