Planet VIP-255PT User manual

SIP PoE IP Phone

VIP-255PT

User’s manual

Version 3.0

The products and programs described in this User’s Manual are licensed products of PLANET Technology, This

User’s Manual contains proprietary information protected by copyright, and this User’s Manual and all

accompanying hardware, software, and documentation are copyrighted.

No part of this User’s Manual may be copied, photocopied, reproduced, translated, or reduced to any electronic

medium or machine-readable form by any means by electronic or mechanical. Including photocopying, recording,

or information storage and retrieval systems, for any purpose other than the purchaser's personal use, and without

the prior express written permission of PLANET Technology.

Disclaimer

PLANET Technology does not warrant that the hardware will work properly in all environments and applications,

and makes no warranty and representation, either implied or expressed, with respect to the quality, performance,

merchantability, or fitness for a particular purpose.

PLANET has made every effort to ensure that this User’s Manual is accurate; PLANET disclaims liability for any

inaccuracies or omissions that may have occurred.

Information in this User’s Manual is subject to change without notice and does not represent a commitment on the

part of PLANET. PLANET assumes no responsibility for any inaccuracies that may be contained in this User’s

Manual. PLANET makes no commitment to update or keep current the information in this User’s Manual, and

reserves the right to make improvements to this User’s Manual and/or to the products described in this User’s

Manual, at any time without notice.

If you find information in this manual that is incorrect, misleading, or incomplete, we would appreciate your

comments and suggestions.

CE mark Warning

The is a class B device, In a domestic environment, this product may cause radio interference, in which case the

user may be required to take adequate measures.

Energy Saving Note of the Device

This power required device does not support Stand by mode operation.

For energy saving, please remove the DC-plug or push the hardware Power Switch to OFF position to disconnect

the device from the power circuit.

Without remove the DC-plug or switch off the device, the device will still consuming power from the power circuit. In

the view of Saving the Energy and reduce the unnecessary power consuming, it is strongly suggested to switch off

or remove the DC-plug for the device if this device is not intended to be active.

WEEE Warning

To avoid the potential effects on the environment and human health as a result of the presence of

hazardous substances in electrical and electronic equipment, end users of electrical and electronic

equipment should understand the meaning of the crossed-out wheeled bin symbol. Do not dispose of

WEEE as unsorted municipal waste and have to collect such WEEE separately.

Trademarks

The PLANET logo is a trademark of PLANET Technology. This documentation may refer to numerous hardware

and software products by their trade names. In most, if not all cases, their respective companies claim these

designations as trademarks or registered trademarks.

Revision

User’s Manual for PLANET SIP PoE IP Phone:

Model: VIP-255PT

Rev: 3.0 (2010, Jan)

Part No. EM-VIP255PTV3.0

TABLE OF CONTENTS

Chapter 1 Introduction........................................................................... 6

Overview............................................................................................................................6

Package Content ...............................................................................................................7

Physical Details .................................................................................................................7

Rear View ...................................................................................................................7

Front View and Keypad function................................................................................8

Icon on the LCD .........................................................................................................9

Chapter 2 Preparations & Installation.................................................11

Physical Installation ....................................................................................................... 11

Administration Interface ...............................................................................................13

Web configuration access .........................................................................................13

Chapter 3 Network Service Configurations....................................... 14

Configuring and monitoring your IP Phone from web browser ................................14

Manipulation of IP Phone via web browser ............................................................. 14

Network configuration via web configuration interface...........................................15

Chapter 4 VoIP IP Phone Configurations........................................... 18

General Settings.............................................................................................................. 18

Phone Status .............................................................................................................18

Language ..................................................................................................................18

Time and Date...........................................................................................................18

Keypad Lock ............................................................................................................21

Audio Settings ................................................................................................................. 22

Vo l u m e ......................................................................................................................22

Ring Tone..................................................................................................................23

Codec Priority...........................................................................................................23

Contact Managemens.....................................................................................................24

Edit/Add/Delete Contact ..........................................................................................24

Import/Export Contact list........................................................................................25

Remote phone book..................................................................................................26

Other Settings .................................................................................................................27

Key as Send ..............................................................................................................27

Hot Line....................................................................................................................28

Anonymous call........................................................................................................28

Auto Redial...............................................................................................................30

Auto Answer.............................................................................................................31

Missed call log..........................................................................................................32

Logo Customization .................................................................................................32

Replace Rule.............................................................................................................32

Dial Now ..................................................................................................................33

Block Out..................................................................................................................34

Chapter 5 Using the Advanced Phone Functions............................. 36

Account Setting...............................................................................................................36

Network Setting ..............................................................................................................36

PC Port Setting .........................................................................................................36

VLAN Setting...........................................................................................................37

Maintenance Tasks .........................................................................................................38

Administrator Mode .................................................................................................38

Administrator/User Password...................................................................................39

Reboot.......................................................................................................................39

Reset to Factory........................................................................................................39

Firmware Update ......................................................................................................40

Decryption ................................................................................................................41

System Log Export ...................................................................................................42

PCAP Trace Export...................................................................................................43

Tone Settings ...................................................................................................................43

Voice .................................................................................................................................43

Ring..................................................................................................................................44

Appendix A Voice communications............................................................................... 46

Case 1: Voice communication via IP PBX (IPX-300)..............................................46

Case 2: Call Forward Feature Example....................................................................47

Appendix B The method of operation guide ................................................................49

Call Transfer .............................................................................................................49

3-Way Conference ....................................................................................................49

Call Waiting ..............................................................................................................49

Do Not Disturb .........................................................................................................49

Mute the Call ............................................................................................................49

Appendix C Frequently Asked Questions List............................................................. 50

Appendix D VIP-255PT Specifications.........................................................................52

Chapter 1

Introduction

Overview

Meeting the next-generation Internet telephony service demands, the PLANET VIP-255PT is an ideal

solution for office / home use as well as installation for Internet Telephony Service Provider (ITSP).

VIP-255PT is a SIP IP phone includes 2-voice line, 4 soft-buttons and with 802.3af Power over

Ethernet (PoE) LAN interface supported. The built-in Graphic LCD of the VIP-255PT is with blue

backlight and support multi-language on both LCD and webpage. The VIP-255PT is the delivery

platform for IP voice services that brings benefits from the VoIP technologies in your daily life. The ITSP

can diagnose and configure the phone remotely and thus reduce the cost of service.

The VIP-255PT has additional rich features including support of SMS and voice mail and etc., which

would increase ARPU for service providers. It also features self-contained, service-integrated,

intelligent phone functions, and powerful voice processing. The VIP-255PT can effortlessly deliver toll

voice quality equivalent to the regular SIP Protocol connections by utilizing cutting-edge Quality of

Service, echo cancellation, comfort noise generation (CNG) and voice compensation technology.

Meanwhile, the dual Ethernet interfaces on the IP Phone allow users to install in an existing network

location without interfering with desktop PC network connections.

Product Features

•SIP 2.0 and 802.3af PoE

•Multi–Language Function

•SMS (Short Message Service) Function

•GIPS voice engine embedded to generate stable and clear voice quality

•Voice Codec: G.711, G.729AB, G.726, iLBC or G.723.1

•Supports VAD, CNG, AEC, AGC and Volume adjustment.

•Large graphic LCD with blue backlight supports

•Call hold, call waiting, call forward, call transfer, 3-way conference, auto answer and Hotline

settings

•Supports Caller ID/Name display and DND

•Supports phone book, speed dial, call list, dial plan, volume adjustment and rings selection

•Supports NAT transverse: STUN mode

•IP Assignment: Static IP/ DHCP/PPPoE

•Supports in-band DTMF and out-of band RFC2833 DTMF

•Supports Proxy mode and peer-to-peer SIP link mode

•Supports standard encryption and authentication (MD5 and MD5-sess)

•The phone can be configured via keypad, web browser or remote.

•Firmware can be upgraded through HTTP, FTP or TFTP.

Package Content

The contents of your product should contain the following items:

SIP PoE IP Phone Unit

Power adapter

Quick Installation Guide

User’s manual CD

Physical Details

The following figure illustrates the front/rear panel of IP Phone.

Rear View

Figure 1-1. Rear Panel

RJ-45 connector, to maintain the existing network structure,

connected directly to the PC through straight CAT-5 cable

LAN

RJ-45 connector, for Internet access, connected directly to

Switch/Hub through straight CAT-5 cable.

The LAN interface also can be connected with 802.3af PoE switch or

converter for power supply.

DC 5V 5V DC Power input outlet

Handset RJ-11 connector, connected directly to the Handset.

Front View and Keypad function

Figure 1-2. Front Panel

Keypad Description

LCD Display Menu and all status shall be displayed for users.

Message LED The LED will be lighted when it receives new message.

Power LED It will show the power status, it will be on if the phone is powered, off

Note

Please don’t connect PoE injector and AC adapter to

VIP-255PT at the same time, this may make the effect of

current pulse and then cause device damage. Be noted to power

the SIP IP phone either from 802.3af PoE or AC adapter.

if the phone is not powered.

Hot Key The screen will display labels for these keys, to identify their

functions.

Navigation Keys Use the navigation keys to navigate in the display menus and confirm

and cancel actions.

MESSAGE

1. If you have set the voicemail number, clicking this button when

you have new voice mails on the server, it will call out

automatically. Or it will turn to the Voice Mail setting page.

2. Turn the cursor left in the menu status.

MUTE

1. During a conversation, press this button to mute the active call.

Press it again to resume the conversation.

2. Turn the cursor right in the menu status.

3. Switch the default line when the phone is idle.

CONF Press this button can make conference function.

TRAN To transfer an active call (incoming call answered or outgoing call

accepted) to another devices.

RD Press to dial the last dialed number when the IP Phone is off-hooked.

Handfree

To switch between the usage of the handset and the speaker

devices.

Icon on the LCD

When the phone is in different mode, the LCD display shows different icons.

Graphic Icon Description

Network status icon: Flash in the case of Ethernet linking failure.

Account registering

Fail to register to the server

Account register successful

Missed calls

Call in

Call out

Input method: all letters and numbers

Input method: numbers

Input method: letters in lower case

Input method: letters in upper case

Mute microphone

Call held

Voice mail

SMS

Call Fforward

DND (Don’t disturb)

Auto Answer

In handset mode

In speaker mode

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