Pitney Bowes DM50 Series Guide

Press unlock symbol

to open ink cartridge cover.

Remove old print head by

lifting one of the black tabs and

pulling print head towards you.

DO NOT DISCARD.

Place onto napkin.

CAUTION: Be careful not to touch

the bottom of the print head.

Remove new print head protective

parts by squeezing the yellow tabs

on the white print head holder.

Keep this part to re-package the old

print head to return to Pitney Bowes.

Remove ink cartridge by angling

towards you while lifting and place it to

one side for reuse later. Take care! -

cartridge may leak from bottom. Place

onto a spare piece of paper or similar.

A. Scroll until Use Ink Functions?

displays. Press Enter/yes.

B.Scroll until Install new print

head? displays. Press Enter/yes.

Press Options.

Options

Open top cover.

Remove yellow piece by

pulling the side.

Keep this part to re-package

the old print head.

789

Continue

DM50 Series Print Head Replacement Instructions

Press together the two

small tabs at the bottom of

the ink cartridge holder.

Swing this piece upward

and back.

Warning: Failure to return print head to Pitney Bowes could result in a charge to your account!

Failure of your print head may be due to third party ink. We strongly recommend using genuine Pitney Bowes ink.

While there are companies that claim to offer “compatible” ink cartridges for Pitney Bowes mailing systems, the risks

associated with using these third party inks are high. For this reason we strongly recommend using genuine Pitney Bowes

ink which is specifically designed and tested to be fully compatible with your mailing system, meet all postal requirements

and generate high quality readable postal images without damaging your mailing system.

Form SDC684C (6-13) © Pitney Bowes Limited, 2013

Swing down ink cartridge

latch. Press down on the

green circle nearest to you

to close.

Insert tape sheet or envelope

to print test pattern.

If the test print is good, press

Enter/yes.

If the test print is poor, press

no to perform additional

maintenance.

Close top cover.

Press Enter/yes.

Swing down the print

head guard until it clicks

into place.

Refit the ink cartridge you

removed at step 5. Angle

cartridge down and back.

Fit the new print head.

Angle print down and

back.

At the above prompt, press

Enter/yes.

The system will go through a

process to install the ink into

the new print head. This will

take a few minutes.

Place old print head into the

box that your new print head

came in. Completely seal the

box and cover the original

shipping label with the return

label. Place in mail.

11 12

14 15

16 17

Place old print head into the

yellow and white protection

parts.

A. Slide yellow piece onto the

top of the old print head.

B. Place bottom of print head

into white piece. (Do not touch

bottom of print head).

C. Push print head down into

white piece until it clicks into

place.

Good test print - no missing lines

Poor test print - missing lines

return

address label

FIRST-CLASS MAIL

MERCHANDISE RETURN LABEL

PITNEY BOWES RETURNS

BROTHER

7777 N BROTHER BLVD.

BARTLETT, TN

Warning: Failure to return print head to Pitney Bowes could result in a charge to your account!

B.A. C.

Align pegs with cutout

Click!

We strongly recommend

using genuine Pitney Bowes

ink.

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