Pitney Bowes SendPro 300 User manual
Introduction
This is a reference document to help you prepare for your SendPro 300 installation. Review these
requirements and guidelines before installing the product. If you have extensive network security
restrictions at your site, you may need assistance from your IT or network specialist. In this case, refer to
the Advanced Installation Requirements section of this document for more information.
Basic Installation Requirements
You can connect your meter to the internet via your network (LAN) connection. This provides a quick and
reliable connection that is always available when your postage meter connects to Pitney Bowes for
services such as postage refills, rate changes, system updates and postal inspection.
In most cases, you connect your meter as described in the instructions included in the box. This results in
a reliable and secure connection. (Refer to the Installation Setup Instructions included in the box.)
Power Outlet Requirements
The standard system requires a minimum of two electric outlets and up to four electric outlets depending
on options purchased.
lMeter – two electric outlets
lMeter and Label Printer – three electric outlets
lMeter, Label Printer and Wi-Fi Device – four electric outlets
Network Requirements
Access to the internet is required. The basic system comes with a network cable that you can plug into a
network plug with internet access.
Note:
You may choose to purchase an option that includes a network connection via a Wi-Fi connectivity
device. Refer to the Wi-FI Connectivity Specifications section in this document for more details.
Pitney Bowes Installation Requirements March,2017 Page 2 of 7
Advanced Installation Requirements
If you have extensive network security restrictions, your IT or network administrator may need these
specifications to prepare for the install.
lWi-Fi connectivity specifications
lPort and communication requirements
lRequired URL information
lRecommended URL information
lFile extension requirements
Wi-Fi Connectivity Specifications
If you purchase a network connection via a Wi-Fi connectivity device, your IT or network administrator
may need these specifications.
lMode - Client Mode
lStandards - IEEE 802.11n, 802.11b, 802.11g (802.1X networks are not supported)
lProtocols - TCP/IP, PPPoE, DHCP, ICMP, NAT, SNTP
lSafety and Emissions - FCC, CE
lFrequency Band - 2.4~2.4835GHz
lRadio Data Rate - 11n：up to 150Mbps (Automatic); 11g：54/48/36/24/18/12/9/6M (Automatic);
11b：11/5.5/2/1M (Automatic)
lFrequency Expansion - DSSS(Direct Sequence Spread Spectrum)
lModulation - DBPSK, DQPSK, CCK, 16-QAM, 64-QAM, BPSK, QPSK
lSecurity - 64/128/152-bit WEP, WPA/WPA2, WPA2-PSK/WPAPSK
lSensitivity @PER - 135M: -70dBm@10% PER 65M: -73dBm@10% PER; 54M: -76dBm@10%
PER 6M: -92dBm@10% PER
Pitney Bowes Installation Requirements March,2017 Page 3 of 7
Port and Communication Requirements
The default LAN connection requires access through your network and firewall. This system:
lConnects using to your network through an internal router
lUses outbound communications through the network to minimize the possibility of communications
getting blocked
Ports
lPorts used for connection - ports 31314, 993 or 443 using TCP
lPorts used for upgrades - port 80 using TCP/HTTP
lTransfer data via HTTPS (with TLS 1.2)
lAccess TeamViewer (recommended but not required)
Proxy and IP Information
lProxy server is not supported
lIP
oDHCP (Dynamic IP) is the default
oStatic IP may be used with assistance from the Pitney Bowes Call Center. Have the following
information ready for static IP setup:
nIP address
nSubnet mask
nDefault gateway
nPrimary DNS
nSecondary DNS (optional)
Pitney Bowes Installation Requirements March,2017 Page 4 of 7
Required URL Information
These URLs must be unblocked or your system will not work. If your firewall has restrictions, allow
access to pitneybowes.com.
lMailing Application - Welcome and Agent servers
oimp.sl.pb.com
oagent.sl.pb.com
lSendPro Shipping Application
ohttps://sending.us.pitneybowes.com/
Domain www.pitneybowes.com; IP 199.231.33.6, 199.231.44.12
lOnline Help
ohttp://support.pb.com/help_videos/SV63216-help/default.htm
Domain www.pb.com
Pitney Bowes Installation Requirements March,2017 Page 5 of 7
Recommended URL Information
We recommend these URLs are left open, but if this presents a security issue, they can remain blocked.
They are enabled by default.
Remote Access - TeamViewer
The TeamVewer tool enables Pitney Bowes Service to access your machine. When you start the
application, you have to click a button to authorize temporary connection.
There are two methods to unblock TeamViewer:
l(recommended option) - General unblocking of Port 5938 TCP for outgoing connections. Port
5938 is only used by a few applications and therefore there is no security risk. This traffic should
not be filtered nor cached.
lUnblock URLs with these formats (to any server):
oGET/din.aspx?s=…&client=DynGate
oGET/dout.aspx?s=…&client=DynGate
oPOST/dout.aspx?s=…&client=DynGate
Note:
Once you unblock TeamViewer, verify there are no content filters blocking one of these URLs:
l*.teamviewer.com
l*.dyngate.com
Your Account (pitneybowes.com)
The meter uses this website to access your account information on pitneybowes.com.
l(https://www.pb.com/cgi-bin/pb.dll/jsp/Login.do?lang=en&country=US&ga1=MS1)
oDomain www.pb.com; IP=199.231.44.12
oDomain http://www.google.com/analytics; IP=209.85.128.000, 209.85.227.101,
209.85.227.113
Pitney Bowes Installation Requirements March,2017 Page 6 of 7
File Extension Requirements
Your meter's LAN connection uses these file extensions and they must be allowed through your network
or firewall or your system will not work.
lDEC (.dcz)
lEMD (.zmd)
lGraphics (.bin)
lRate Manager (.rmz)
lCCD (.bin)
lSnippet file (.arc)
Pitney Bowes Installation Requirements March,2017 Page 7 of 7
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