Pitney Bowes SendPro 300 User manual

Installation Requirements

SV63248 RevB

March 27, 2017

Shipping & Mailing

Postage Meters

SendPro 300

Installation Requirements and Connectivity Setup Guide

Introduction 2

Basic Installation Requirements 2

Advanced Installation Requirements 3

Introduction

This is a reference document to help you prepare for your SendPro 300 installation. Review these

requirements and guidelines before installing the product. If you have extensive network security

restrictions at your site, you may need assistance from your IT or network specialist. In this case, refer to

the Advanced Installation Requirements section of this document for more information.

Basic Installation Requirements

You can connect your meter to the internet via your network (LAN) connection. This provides a quick and

reliable connection that is always available when your postage meter connects to Pitney Bowes for

services such as postage refills, rate changes, system updates and postal inspection.

In most cases, you connect your meter as described in the instructions included in the box. This results in

a reliable and secure connection. (Refer to the Installation Setup Instructions included in the box.)

Power Outlet Requirements

The standard system requires a minimum of two electric outlets and up to four electric outlets depending

on options purchased.

lMeter – two electric outlets

lMeter and Label Printer – three electric outlets

lMeter, Label Printer and Wi-Fi Device – four electric outlets

Network Requirements

Access to the internet is required. The basic system comes with a network cable that you can plug into a

network plug with internet access.

Note:

You may choose to purchase an option that includes a network connection via a Wi-Fi connectivity

device. Refer to the Wi-FI Connectivity Specifications section in this document for more details.

Pitney Bowes Installation Requirements March,2017 Page 2 of 7

Advanced Installation Requirements

If you have extensive network security restrictions, your IT or network administrator may need these

specifications to prepare for the install.

lWi-Fi connectivity specifications

lPort and communication requirements

lRequired URL information

lRecommended URL information

lFile extension requirements

Wi-Fi Connectivity Specifications

If you purchase a network connection via a Wi-Fi connectivity device, your IT or network administrator

may need these specifications.

lMode - Client Mode

lStandards - IEEE 802.11n, 802.11b, 802.11g (802.1X networks are not supported)

lProtocols - TCP/IP, PPPoE, DHCP, ICMP, NAT, SNTP

lSafety and Emissions - FCC, CE

lFrequency Band - 2.4~2.4835GHz

lRadio Data Rate - 11n：up to 150Mbps (Automatic); 11g：54/48/36/24/18/12/9/6M (Automatic);

11b：11/5.5/2/1M (Automatic)

lFrequency Expansion - DSSS(Direct Sequence Spread Spectrum)

lModulation - DBPSK, DQPSK, CCK, 16-QAM, 64-QAM, BPSK, QPSK

lSecurity - 64/128/152-bit WEP, WPA/WPA2, WPA2-PSK/WPAPSK

lSensitivity @PER - 135M: -70dBm@10% PER 65M: -73dBm@10% PER; 54M: -76dBm@10%

PER 6M: -92dBm@10% PER

Pitney Bowes Installation Requirements March,2017 Page 3 of 7

Port and Communication Requirements

The default LAN connection requires access through your network and firewall. This system:

lConnects using to your network through an internal router

lUses outbound communications through the network to minimize the possibility of communications

getting blocked

Ports

lPorts used for connection - ports 31314, 993 or 443 using TCP

lPorts used for upgrades - port 80 using TCP/HTTP

lTransfer data via HTTPS (with TLS 1.2)

lAccess TeamViewer (recommended but not required)

Proxy and IP Information

lProxy server is not supported

lIP

oDHCP (Dynamic IP) is the default

oStatic IP may be used with assistance from the Pitney Bowes Call Center. Have the following

information ready for static IP setup:

nIP address

nSubnet mask

nDefault gateway

nPrimary DNS

nSecondary DNS (optional)

Pitney Bowes Installation Requirements March,2017 Page 4 of 7

Required URL Information

These URLs must be unblocked or your system will not work. If your firewall has restrictions, allow

access to pitneybowes.com.

lMailing Application - Welcome and Agent servers

oimp.sl.pb.com

oagent.sl.pb.com

lSendPro Shipping Application

ohttps://sending.us.pitneybowes.com/

Domain www.pitneybowes.com; IP 199.231.33.6, 199.231.44.12

lOnline Help

ohttp://support.pb.com/help_videos/SV63216-help/default.htm

Domain www.pb.com

Pitney Bowes Installation Requirements March,2017 Page 5 of 7

Recommended URL Information

We recommend these URLs are left open, but if this presents a security issue, they can remain blocked.

They are enabled by default.

Remote Access - TeamViewer

The TeamVewer tool enables Pitney Bowes Service to access your machine. When you start the

application, you have to click a button to authorize temporary connection.

There are two methods to unblock TeamViewer:

l(recommended option) - General unblocking of Port 5938 TCP for outgoing connections. Port

5938 is only used by a few applications and therefore there is no security risk. This traffic should

not be filtered nor cached.

lUnblock URLs with these formats (to any server):

oGET/din.aspx?s=…&client=DynGate

oGET/dout.aspx?s=…&client=DynGate

oPOST/dout.aspx?s=…&client=DynGate

Note:

Once you unblock TeamViewer, verify there are no content filters blocking one of these URLs:

l*.teamviewer.com

l*.dyngate.com

Your Account (pitneybowes.com)

The meter uses this website to access your account information on pitneybowes.com.

l(https://www.pb.com/cgi-bin/pb.dll/jsp/Login.do?lang=en&country=US&ga1=MS1)

oDomain www.pb.com; IP=199.231.44.12

oDomain http://www.google.com/analytics; IP=209.85.128.000, 209.85.227.101,

209.85.227.113

Pitney Bowes Installation Requirements March,2017 Page 6 of 7

File Extension Requirements

Your meter's LAN connection uses these file extensions and they must be allowed through your network

or firewall or your system will not work.

lDEC (.dcz)

lEMD (.zmd)

lGraphics (.bin)

lRate Manager (.rmz)

lCCD (.bin)

lSnippet file (.arc)

Pitney Bowes Installation Requirements March,2017 Page 7 of 7

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