Phonak Q90 User manual

User Guide

Phonak Virto Q

Q90, Q70, Q50, Q30

1. Welcome 5

2. Important safety information:

Please read before operating your hearing

aid for the rst time 6

Hazard warnings 6

Information on product safety 9

3. Hearing aid description 12

4. Step-by-step instructions for using

the hearing aid 15

Step 1. Getting to know your hearing aid 15

Step 2. Battery preparation 18

Step 3. Inserting the battery 18

Step 4. Turning on the hearing aid 19

Step 5. Inserting the hearing aid 20

Step 6. Adjusting the volume control

in the ear 22

Step 7. Selecting the hearing program

in the ear 24

Step 8. Adjusting nano 25

Contents

Step 9. Removing the hearing aid 29

Step 10. Turning off the hearing aid 31

Step 11. Changing the battery 32

5. Care and maintenance 33

6. Troubleshooting 36

7. Wireless accessories description 38

8. Service and warranty 42

9. Compliance information 44

10. Information and explanation of symbols 47

This user guide is valid for:

Wireless models

Phonak Virto Q90-312

Phonak Virto Q90-13

Phonak Virto Q70-312

Phonak Virto Q70-13

Phonak Virto Q50-312

Phonak Virto Q50-13

Phonak Virto Q30-312

Phonak Virto Q30-13

Non wireless models

Phonak Virto Q90-nano NW O

Phonak Virto Q90-10 NW O

Phonak Virto Q90-312 NW

Phonak Virto Q70-nano NW O

Phonak Virto Q70-10 NW O

Phonak Virto Q70-312 NW

Phonak Virto Q50-nano NW O

Phonak Virto Q50-10 NW O

Phonak Virto Q50-312 NW

Phonak Virto Q30-10 NW O

Phonak Virto Q30-312 NW

Your new hearing aid is a premium Swiss quality

product. It was developed by Phonak, one of the world‘s

leading companies in hearing technology. Your hearing

aid offers the most modern digital hearing technology

currently available on the market.

Please read these user instructions thoroughly in order to

benefit from all the possibilities your new hearing aid has

to offer. With proper use and care, you will be able enjoy

your hearing aid for many years to come.

If you have any questions, please consult your hearing

care professional.

Phonak – life is on www.phonak.com

1. Welcome

Please read the information on the following pages

before using your hearing aid.

A hearing aid will not restore normal hearing and will not

prevent or improve a hearing impairment resulting from

organic conditions. Infrequent use of a hearing aid does

not permit a user to attain full benefit from it. The use of

a hearing aid is only part of hearing habilitation and may

need to be supplemented by auditory training and

instruction in lipreading.

2.1 Hazard warnings

!The intended use of hearing aids is to amplify and

transmit sound to the ears and hereby compensate

for impaired hearing. The hearing aids (specially

programmed for each hearing loss) must only be used

by the intended person. They should not be used by

any other person as they could damage hearing.

!Changes or modifications to the hearing aid that

were not explicitly approved by Phonak are not

permitted. Such changes may damage your ear or the

hearing aid.

2. Important safety information

!Do not use the hearing aids in explosive areas

(mines or industrial areas with danger of explosions).

!Hearing aid batteries are toxic if they are swallowed!

Keep out of reach of children, mentally challenged

people and pets. If batteries are swallowed, consult

your physician immediately!

!If you feel pain in or behind your ear, if it is inflamed,

if skin irritation or accelerated accumulations of ear

wax occur, please check with your hearing care

professional or physician.

!Hearing programs in the directional microphone mode

reduce background noises. Please be aware that

warning signals or noises coming from behind, e. g.

cars, are partially or entirely suppressed.

!The hearing aid contains small parts that can cause

choking, if swallowed by children. Keep out of reach

of children, mentally challenged people and pets.

If swallowed, consult a physician or hospital

immediately.

2. Important safety information

!External devices may only be connected if they have

been tested in accordance with corresponding

IECXXXXX standards. Only use accessories approved

by Phonak AG, to avoid any electrical shock.

!The following is only applicable for persons with

active implantable medical devices (i.e. pacemakers,

defibrillators, etc.):

■Keep the wireless hearing aid at least 15 cm

(6 inches) away from the active implant. If you

experience any interference, do not use the wireless

hearing aids and contact the manufacturer of the

active implant. Please, note that interference can

also be caused by power lines, electrostatic

discharge, airport metal detectors etc.

■Keep magnets (i.e. battery handling tool, EasyPhone

magnet, etc.) at least 15 cm (6 inches) away from

the active implant.

■You are not permitted to use wireless accessories

for your hearing aids. Ask your hearing care

professional for details.

2.2 Information on product safety

INever immerse your hearing aid in water! Protect

it from excessive moisture. Always remove your

hearing aid before showering, bathing, or swimming,

as the hearing aid contains sensitive electronic parts.

IProtect your hearing aid from heat (never leave it

near a window or in the car). Never use a microwave

or other heating devices to dry your hearing aid. Ask

your hearing care professional about suitable drying

methods.

IWhen you are not using your hearing aid, leave the

battery compartment open so that any moisture

can evaporate. Make sure that you always completely

dry your hearing aid after use. Store the hearing aid

in a safe, dry and clean place.

IDo not drop your hearing aid! Dropping onto a hard

surface can damage your hearing aid.

2. Important safety information

IAlways use new batteries for your hearing aid. In case

a battery is leaking, replace it immediately with a

new one to avoid skin irritations. You can return used

batteries to your hearing care professional.

IRemove the battery if you are not using your hearing

aid for a long period of time.

ISpecial medical or dental examination including

radiation described below, may adversely affect the

correct functioning of your hearing aids. Remove and

keep them outside the examination room/area before

undergoing:

SMedical or dental examination with X-ray (also CT

scan)

SMedical examinations with MRI/NMRI scans,

generating magnetic fields

Hearing aids don’t need to be removed when passing

security gates (airports etc.). If X-ray is used at all, it

will be in very low doses, and will not affect the hearing

aids.

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