Philips Sonicare Installation guide

FAQ’s

How can I recycle my Philips Sonicare

Toothbrush?

There are two ways to recycle your Philips Sonicare Toothbrush in the United Kingdom.

Kerbside collection

Your local authority may collect small electrical items, including your Philips Sonicare Toothbrush. Visit

your local council's website to see if they collect small electrical items. This is usually found under 'What

Can I Recycle'. If they do, follow the guidance provided to get your Philips Sonicare Toothbrush collected

and recycled.

Recycling centre

Another way to recycle your Philips Sonicare Toothbrush is to take it along to your local recycling centre

How does the pressure sensor feedback

work on my Sonicare?

Your Sonicare toothbrush measures the pressure you apply while brushing to protect your gums and

teeth. If you apply too much pressure, the handle will change its vibration. The feedback light at the

toothbrush base will flash purple or the brush head reminder light will blink until you reduce the

pressure.

Resetting the pressure sensor settings

If you are unsatisfied with the pressure sensor settings, it is possible to re-calibrate them. To do so,

follow the steps below:

Ensure that the charger is plugged into an outlet. Remove and place the handle on the charger for at

least 45 seconds.

Remove your handle from the charger. Repeat this step four additional times.

How do I change the intensity settings on

my Sonicare toothbrush?

You can change the intensity of your Sonicare toothbrush on the handle or via the app. See the various

ways you can change the intensity of your Sonicare toothbrush below.

Change the intensity on the Sonicare Prestige 9900

Your toothbrush is set at high intensity by default. This is the third and largest of the three indicator

lights. 

The middle indicator light is for medium intensity. 

The bottom indicator light is for low intensity.

You can change the setting during the brushing cycle by pressing the intensity indicator lights or in the

Sonicare app.

Change the intensity on the DiamondClean Smart

You can choose between three different intensity levels: low, medium and high. The intensity will

automatically be selected based on the brush head you attach. While brushing, you can change the

intensity by pressing the mode/intensity button. This feature cannot be adjusted if the handle is paused

or powered off.

Change the intensity with the power button

Some Sonicare toothbrushes have intensity options but do not have LED lights. These models allow you

to change the intensity by pressing the power button while in use.

Change the intensity on the FlexCare Platinum

You can choose between three different intensity levels: low, medium and high. To increase the

intensity level, press the + button. Press the - button to decrease. You can do this at any time during the

brushing cycle.

Change the intensity in the Sonicare app (Prestige only)

You can also change your Sonicare Prestige toothbrush intensity in the Sonicare app. Here is how:

Open the Sonicare app.

On the pre-brushing screen, tap the ^ button to expand the toothbrush settings: Tap Low, Medium or

High intensity on the top half of the screen.

A tick will appear on the update screen. This indicates that your intensity has been changed

successfully. It will also be shown on the handle.

Tap the < arrow to start brushing with your new intensity.

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