Philips Lifeline User manual

Quick Setup Guide

Philips Lifeline

GoSafe Mobile Button

Landline Home

Communicator

Your GoSafe Mobile Button…

• Is waterproof. It should be

worn in the shower and bath.

• Can be used to call for help

anytime, day or night.

• Works inside and outside of

your home when the AT&T

Wireless network is available.

• Provides an added layer of

protection by placing a Help

Call if a fall is detected and

you can’t push the button.

GoSafe

Mobile Button ChargerHome Communicator

9Please unpack these items

from the box.

9Press your GoSafe Mobile

Button when you are

ready to move onto the

next step.

Help call in

progress.

Please wait.

Hello, Mrs. Smith.

Welcome to

Philips Lifeline.

STEP 1 Learn about your new Lifeline System

STEP 2 Learn about charging

9Plug the power cord of your

Charger into a power outlet.

9Place your GoSafe Mobile

Button around your neck.

9Attach the Charger to your

GoSafe Mobile Button.

9Remove your GoSafe Mobile

Button from the Charger.

You will nish charging later.

Flashing orange light

= charging needed

Flashing green light

= charging in progress

Steady green light

= fully charged

You need to charge your GoSafe

Mobile Button whenever the light

ashesorange.

STEP 3 Setup your Home Communicator

9Turn ON the Home

Communicator using the

switch on the back.

Home

Communicator

(back)

Home

Communicator

(front)

9Plug the power cord into an easily

accessible outlet.

9Presstheashing,orangeMessage

button when you are ready to continue.

9Presstheashing,orange

Message button when you

are ready to continue.

Tips

• Choose a location where there

is a power outlet near a phone

jack (it’s okay if a phone is

already plugged into the jack).

• Make sure that the power

outlet can not be turned off

by a wall switch.

• Place the Home

Communicator in an area of

the home where you spend

most of your time, such as

your bedroom or living room.

• Avoid placing the Home

Communicator next to loud

objects, such as the TV, radio

or air conditioner.

STEP 4 Plug in the phone cord

9Plug the phone cord into a phone jack

in the wall

9You may have to unplug another phone

from the wall

9Connect your phone to the blue jack on the back of the

Home Communicator (optional).

9Presstheashing,orangeMessagebuttonwhenyouare

ready to continue.

STEP 5 Practice using your Lifeline System

9Make sure the GoSafe Mobile Button

is around your neck.

9Press your GoSafe Mobile Button that

you are already wearing.

9Press the help button as you go from room to room

9Whenyouseethelightashingonyourhelpbuttonyouwill

know you have coverage in that room

9ReturntotheHomeCommunicatorandpresstheashing,

orange Message button when you are ready to continue.

Help call in

progress.

Please wait.

Hello, Mrs. Smith.

Do you need help?

STEP 6 Connect to Lifeline

9Press your GoSafe

Mobile Button.

9Waitwhileyourrstcallto

Lifeline is connected.

One

step to

go…

9Talk to Lifeline.

A specially trained Philips Lifeline Personal Response

Associate will answer the call and welcome you. If you

have any questions, they can answer them for you.

Help call in

progress.

Please wait.

Hello, Mrs. Smith.

Do you need help?

Help call in

progress.

Please wait.

Hello, Mrs. Smith.

Do you need help?

Help call in

progress.

Please wait.

Hello, Mrs. Smith.

Do you need help?

STEP 7 Finish charging your

GoSafe Mobile Button

9Make sure the Charger is plugged into

a power outlet.

9Attach your GoSafe Mobile Button to the

Charger. (See Step 2 for further details)

Typically, it will take less than 45

minutes to charge your GoSafe Mobile

Button. It is fully charged when the

light turns to a steady green.

Wear your GoSafe Mobile Button at all times

Sleep with your GoSafe Mobile Button

Bathe with your GoSafe Mobile Button

(shower or bath)

Travel with your GoSafe Mobile Button

(walking, driving, shopping)

Your GoSafe Mobile Button will automatically call for

help if it detects a fall during any of these activities.

For further information, please refer to the Instructions

for Use manual.

• Your GoSafe Mobile Button will not work if the AT&T

wireless network is unavailable.

• For the best communication, hold your GoSafe Mobile

Button up in front of you when talking to Lifeline

outside your home.

For further information, please refer to the

Instructions for Use. If you have questions

about your GoSafe Landline System, please

contact Lifeline or your representative at

1-866-757-5772

Welcome to Philips Lifeline!

We would like to remind you that our Response Center is staffed 24-hours-a-day, 365

days a year by dedicated Lifeline Personal Response Associates whose sole responsibility

isyourwellbeingandsafety.Wearecondentourserviceswillprovideyouwithpeaceof

mind, security and increased independence.

As a Lifeline subscriber, you should have designated people who have agreed to be

“Responders.” These are people whom Lifeline should call in an emergency, when

appropriate. Examples include: neighbors, friends, relatives, your current nursing aide, etc.

It’s very important that you keep your Responders and their contact information up to

date. Remember to contact Lifeline if one of your Responders is no longer able to assist

you or if they get a new telephone number.

Enclosed,youwillndacopyofLifeline’sTermsandConditions.Pleasetakethetime

to carefully review this document. TherstsignalwereceivefromyourLifeline

Communicator serves as the customer’s acknowledgement and acceptance of Lifeline’s

Terms and Conditions.

Finally, the Communicator is the property of Philips Lifeline and must be returned when

the service is no longer needed. We encourage you to save the box in which the Lifeline

Communicator was shipped to make it easy for you to return.

Thank you for choosing Philips Lifeline!

Notes

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