Philips EasySense SNS211 MC User manual

PLt-20022UM - EasySense MasterConnect User Manual 09/22

Sensors

EasySense

SNS210 MC, SNS211 MC,

and SNH211 MC

Single, compact, cost-effective

luminaire control

Philips EasySense SNS210 MC, SNS211 MC, and SNH211 MC

Installer & End User Manual

PLt-20022UM - EasySense MasterConnect User Manual 09/22 page 1 of 43

Contents

Introduction 2

MasterConnect App Availability 2

StandAlone System 3

How it works 3

Typical system components 4

Commissioning 5

Plan project and wireless groups 6

Grouping 7

Grouping - Flashlight commissioning 8

Grouping - RSSI List based 9

Installer test 10

Identifying Groups and Nodes by blinking 11

Group Configuration 12

Zone Level Configuration 13

Single Light Configuration 14

Save a profile for re-use

Zoning 16

Adding switches 17

Configuring scenes 18

Tunable White - Configuring CCT levels 19

Generating QR Code 20

Maintenance

Remove/Reset devices from a group -

standard method 21

Remove/Reset devices from a group -

safe mode 22

How to check for app version 23

Over the Air Update 23

Project Back-up and Access Sharing 24

Configuration Details 28

List of Configuration Parameters 28

Daylight Regulation 30

Occupancy Sharing within a group or a zone 31

Occupancy modes 32

Summary of Configuration Parameters 35

Energy Reporting 36

Security 39

Known Limitations 39

Troubleshooting Tips 40

Coming Soon! 42

References 42

Disclaimer 43

PLt-20022UM - EasySense MasterConnect User Manual 09/22 page 2 of 43

Introduction

MasterConnect App Availability

This document is an instruction guide for installers and end users of the EasySense SNS210 MC, SNS211MC, and

SNH211 MC working together with the Philips MasterConnect app.

EasySense MC Sensors are the ideal solution for per-luminaire control of new LED luminaires. It combines occupancy

and daylight sensing in one package. The result is a cost-effective and easy-to-install solution ideal for energy-savings.

Commissioning and configuration during and after installation is quick and easy using the Philips MasterConnect app.

This app works via Bluetooth Low Energy (BLE) technology and is available for free in the App Store and the Google

Play Store.

The outline of this document is as follows: a brief introduction of the stand-alone system built with the EasySense

MC Sensors. The next section describes the installation/commissioning procedure using the MasterConnect App.

Once installed, the lights can be configured to adapt to project or application needs. A detailed explanation of the

configuration settings is made in the subsequent section. Configuration of lights to adjust lighting installation is easy

and can be done at any point after commissioning. The following section discusses energy reporting at group level,

followed by the upgrade path of a standalone lighting installation to a gateway.

Philips MasterConnect is available through the Google Play Store for Android smartphones and Apple Store for iPhones.

Minimum Requirements:

• Android version 8 or higher.

• iOS version 14 or higher.

• Bluetooth version 4.2 or higher.

Remarks:

• Performance can vary with the phone model and operating system version.

• Models with (Android 12 or newer)/( iOS 15 or newer) and (Bluetooth 5 or newer) have shown better performance.

• Huawei smartphones are not officially supported.

PLt-20022UM - EasySense MasterConnect User Manual 09/22 page 3 of 43

StandAlone System

How it works

A stand-alone system sets up multiple MasterConnect nodes such as EasySense SNS210 MC devices into a single

network or group; thereby enabling occupancy sharing, sophisticated light behavior and manual switch control over

the group. The system can be set up via a smartphone app called ‘Philips MasterConnect’ which makes the

smartphone act as a gateway. Therefore, a stand-alone system simply comprises MasterConnect devices, a manual

switch and a MasterConnect app.

For setting up the system, the MasterConnect app opens a BLE connection between the app and the 1st SNS210

device (node 1). The app creates a network id & key, exchanges BLE security credentials to add a node to group, for

example Group-A. When an installer proceeds to add the next device to the same group, it then assigns the same

network id & key to the 2nd device (node 2). The process of adding more device nodes can continue up to 40 devices

for SNS210 MC, 120 devices for SNS211MC & SNH211 MC, beyond which creating another group is advised. When

added to a group (nodes 3, 4, 5), each device gets connected with other device nodes in a ZigBee mesh sharing the

same assigned network id. For adding a manual switch, the app opens the ZGP network and the installer can

commission a ZGP switch (node 6) to manually control the lights.

Once a group is created, the light behavior can be configured from the MasterConnect app to meet application

requirements.

BLE connection

ZigBee connection

EasySense SNS210 MC

ZGP Switch

MasterConnect App

PLt-20022UM - EasySense MasterConnect User Manual 09/22 page 4 of 43

StandAlone System (continued)

Typical system components

• Lights

These are the in-luminaire MC nodes. This can be an MC driver or SNS MC node. There are two different SNS MC types:

- With Bluetooth and ZigBee radio as well as occupancy and daylight sensing, such as SNS210 MC

- With Bluetooth and ZigBee radio and no sensing (radio only), such as SNS410 MC, wireless drivers, or wireless MC lamp

• Switches

Two or four button Zigbee based switches, piezo powered (no batteries):

- Philips branded switches

- Compliant switches from external suppliers

• Sensors

Stand-alone Zigbee sensors for office and industry applications. Either with occupancy sensing only or with daylight

harvesting as well.

They can be commissioned to a group or a zone.

• Gateways

Allowing connection of your system to the Internet. These are supplied by partners.

PLt-20022UM - EasySense MasterConnect User Manual 09/22 page 5 of 43

Purpose:

Only registered users get access to setup a lighting system i.e. commissioning and configuring using the MasterConnect app.

How to:

• Download and install the Philips MasterConnect app from App Store or Google PlayStore

• When opening the app for the first time, register with your e-mail address. You will receive an e-mail with a 6-digit

verification code that needs to be filled in the app. Register with your name.

Remarks:

• Make sure that you have a good internet connection.

• Make sure Bluetooth is activated on the smartphone* in use. Allow for Location Access services to be enabled, when

requested by the app.

• Regularly check for app-updates, as it is recommended to use the most recent version for best performance and

updated features. Usually auto-update can be enabled in the smartphone settings.

• If you use the MasterConnect app on different phones with the same user account (e-mail address), be aware that

you need to re-log-in every time you switch phones and start the app. Although the same e-mail address is used,

log-in via “Add a new account”.

• If you also work with the Philips Field Apps for SNS200 or SNH200, use a different e-mail account to log-in to the

Philips MasterConnect app.

Commissioning

PLt-20022UM - EasySense MasterConnect User Manual 09/22 page 6 of 43

Commissioning (continued)

Plan project and wireless groups

Purpose:

Define a new lighting project and plan the luminaire groups, in which the luminaires and wireless components need

to operate together. It is recommended to give meaningful names to “Projects” and “Groups." Project name can be

associated with a building or a floor and the group names can be associated with rooms or areas within the building.

How to:

• Create a project name, and if desired, add a location for that project (this can be the name of the building, for

example - Building ABC) fill in the location optionally.

• Creation of the first project is prompted automatically. For another project, select the building icon to get a list of

earlier projects made under the same account, and add a new one.

• For each group of luminaires that need to work together, a group is defined by giving it a name. (this can be the

room number, for example - Room 101).

• Creation of the first group is prompted automatically after project creation. For adding more groups, go back to the

project page and then push “+” to add another one.

PLt-20022UM - EasySense MasterConnect User Manual 09/22 page 7 of 43

Commissioning (continued)

Grouping

Purpose:

To each defined group, selected lights are assigned.

How to:

• The “Lights” tab should be highlighted. Tap “+” and select “Lights” to start discovering all the luminaires that are in

close reach for commissioning.

• Please wait for about 10 seconds and when a flashlight (or a torchlight) shows up on a screen, lights have been

detected but not added to the group yet.

From all discovered lights, there are two ways to add lights in a group:

- Through point and trigger approach using a flashlight/torchlight

- Through the received signal strength (RSSI), also known as list based approach

Remarks:

• Bluetooth on your smartphone needs to be activated. In the event Bluetooth is disabled, MasterConnect app will

prompt for activation, which the user needs to confirm.

• The luminaires should be powered up.

• The term “lights” refers to a luminaire with built in wireless sensor or wireless driver.

• Lights that are added in a group are considered claimed devices and therefore, not available for other groups,

projects, or users anymore.

• The maximum number of lights in a group should not exceed 40 for SNS210 MC, 120 for SNS211 MC & SNH211 MC.

PLt-20022UM - EasySense MasterConnect User Manual 09/22 page 8 of 43

Commissioning (continued)

Grouping

Flashlight (Torchlight) commissioning

Purpose:

Add a device to a group using a flashlight.

How to:

• Point a flashlight to the desired device sensor to add to a group.

• The smartphone responds to detection of light with a sound and a brief vibration. Now the BLE connection starts

to setup. On the 2nd beep, the triggered light dims down. In the app, the selected light shows up with its Zigbee

address and the number of added luminaires is increased by 1.

• Go to the next light to be added to the group and repeat the process.

• When all luminaires for a group have been selected, choose “Finish adding." The number of devices that are bind

to that group are now displayed in the group overview.

Remarks:

• Use a flashlight/torchlight with a well-defined light cone and point to the sensor from 3cm - 5cm distance only to

cause a steep light increase.

• Typically illuminance of the sensor should increase by ≥5000lx suddenly. A 500 Lumen flashlight is recommended

(for SNH211 MC, a 1200 lumen or higher flashlight is recommended).

• It is required to wait for 2 beeps, after which a light will show up in Added menu. Wait for another 3 seconds before

proceeding to the next light.

• In case a light is not added with the flashlight, please re-try.

• If light remains unreachable, it might be that it was not in the scan list because of a too big range, e.g. in case of a

long corridor. A re-scan of the lights with closer range is required to add this light to the list. See “How to:” on page 6.

• It is strongly recommended not to change the flashlight sensitivity in the App settings section.

PLt-20022UM - EasySense MasterConnect User Manual 09/22 page 9 of 43

Commissioning (continued)

Grouping

RSSI List based

Purpose:

To select the luminaires from a list of all the luminaires in reach.

How to:

• Instead of using a flashlight, click on the button “Discovered." A list of all the luminaires with wireless component in

reach is shown.

• Press “Add” for all those luminaires that need to be added to the group. When multiple devices are added

simultaneously, a loading bar pops up.

Wait for it to finish and then press “Finish adding”.

Remarks:

• To check which luminaire in the room is indicated in the app with a certain Zigbee address, select the device: the

corresponding luminaire will blink 10 times.

• In case not all lights are listed, please re-try (please press the back-facing arrow, then select the plus sign to

rescan). The lights are sorted based on the signal strength received by the smartphone and only those with the

strongest signal are listed.

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