Philips Saeco Intelia User manual
All parts of this document are the property of Saeco International Group.
All rights reserved. This document and all the information herein is provided without liability deriving from any errors or omissions. Furthermore, no part may be reproduced, used or
collected, except where express authorisation has been provided in writing or through a contractual agreement.
Published by Saeco International Group Subject to modication EN 4219 400 00014
Service
Coee Machine
Intelia
Table of contents Page
1. Introduction
1.1. Documentation required 1
1.2. Tools and equipment required 1
1.3. Material 1
1.4. Safety warnings 1
1.5 Service Policy 2
1.6.1. External machine parts 3
1.6.2. Internal machine parts 4
2. Technical specications
2.1. Technical specications 1
2.2 Specication for the measurement of the coee prod-
ucts temperature
2
2.3. Machine parameters and performance 3
3. User instructions
3.1. Intelia Cappuccino customer and programming menu 1
3.2. Intelia Latte customer and programming menu 3
3.3. Intelia Focus and Class customer and programming menu 6
3.4 Intuita customer and programming menu 8
3.5 Operation, cleaning and maintenance 10
4. Operating logic
4.1. Water circuit 1
4.2. Coee cycle 3
4.3. Single microswitch 4
4.4. Temperature sensor 4
4.5. Coee grinder 5
2012-Sept-07
Table of contents Page
4.6 Low bean level detection, dose quantity adjustment,
coee grinder blocked
4.7. Dose self-learning (SAS) 6
4.8. Water level detection (water tank) 7
4.9. Descaling request 7
4.10. Water lter 8
4.11 Intelia Cappuccino milk carafe 8
5. Troubleshooting
5.1.1. Intelia Cappuccino test mode 1
5.1.2. Intelia Focus and Class Test mode 6
5.1.3. Intelia Latte test mode 11
5.1.4 Intuita test mode 16
5.2. Error messages 22
6. Standard checks
6.1. Repair schedule 1
6.2. Service schedule 1
6.3. Final test 2
7. Disassembly
7.1. Intelia Cappuccino outer Shell 1
7.2. Intellia Class and Focus outer Shell 2
7.3. Coee grinder 2
7.4. Grinder blades 3
7.5. Coee grinder adjustment 4
7.6 Intelia Cappuccino three-way solenoid valve 4
7.7 Intelia Class and Focus two-way solenoid valve 5
7.8 Intelia Cappuccino carafe tting body 5
7.9 Pump 6
ServiceManual
Rev. 03 December 2012
Saeco International Group Rev. 03 INTELIA
Table of contents Page
7.10. Flow-meter 6
7.11. Power board 6
7.12. Water sensor control board 6
7.13. Gear motor 7
7.14. Boiler 9
7.15. Dispenser assembly 9
7.16. Valve disassembly 9
7.17. Control board and display 10
7.18. Fitting and removing Oetiker clamps 11
8. Notes
9. Water circuit diagram
10 Electrical diagram
Saeco International Group Rev. 03 INTELIA
INTELIA 01 INTRODUCTION
Saeco International Group Rev. 03 Page / 05
1.1 Documentation required
The following documentation is needed for repair procedures:
• Instruction booklet for specific model
• Technical documentation for specific model (diagrams, exploded view, sympton cure and
service manual)
1.2 Tools and equipment required
As well as the standard equipment, the following is required:
Qty. Description Notes
1 Screwdriver Torx T 8 - T 10 - T 20
1 Pliers for Oetiker clamps
1 CC -A - Vdc tester
1 Digital thermometer Scale limit > 150°C
1 SSC (Saeco Service Center) Programmer
(for programming and diagnostics mode)
1.3 Material
Description Notes
Thermal paste Heating element > 200°C
Descaler Saeco descaler
Grease solvent Personal choice
Silicone grease Safe to use with food
1.4 Safety warnings
We recommend you consult the technical manual of the machine before performing any mainte-
nance work.
Observe all applicable standards relating to the repair of electrical appliances.
Always disconnect the power plug from the mains before beginning repair work.
Simply turning off the main machine power switch is not an adequate safety precaution.
This domestic appliance is rated as insulation class I.
On completion of the repair work, insulation and dielectric rigidity tests must be performed.
01
INTELIA 01 INTRODUCTION
Saeco International Group Rev. 03 Page / 05
02
1.5 Service POLICY grid as used for coffee machine
Components Assembly use Single components available
COFFEE
GRINDER Only for OOW repairs YES, to consult the specific exploded-view of the machine or of the
Coffee Grinder on website
BREWING UNIT Only for OOW repairs YES, to consult the specific exploded-view of the machine or of the
Brewing unit on website
BOILER Only for OOW repairs YES, to consult the specific exploded-view of the machine on web-
site
GEAR
MOTOR Only for OOW repairs YES, to consult the specific exploded-view of the machine on web-
site
FILTER
HOLDER Only for OOW repairs YES, to consult the specific exploded-view of the machine on web-
site
MILK
CARAFE Only for OOW repairs YES, to consult the specific exploded-view of the machine on web-
site
THERMAL
CARAFE Only for OOW repairs YES, to consult the specific exploded-view of the Thermal Carafe on
website
MILK ISLAND Only for OOW repairs YES, to consult the specific exploded-view of the Milk Island on
website
List of principal assembly present in all our coffee machines
For IN WARRANTY repairs is mandatory to use the single components (not the assembly) available in the exploded views of the
coffee machines or of the specific components. If you find the information “SEE THE EXPLODED VIEW E........” in the assembly
description field, it means that the single components of the assembly are available in the other pages of the exploded view. It’s
possible to use the assembly only if there is a specific Symptom Cure that include this possibility or when the single components
are not available for the order.
INTELIA 01 INTRODUCTION
Saeco International Group Rev. 03 Page / 05
03
1.6.1 External machine parts
Intelia Cappuccino
Intelia Latte
Grinding
adjustment
Control
panel
Milk carafe
Pre-ground coffee
compartment
Water tank
Drip tray release
button
Display
Espresso coffee brew
button Latte Macchiato brew
button
Long espresso brew
button Cappuccino brew
button
“MENU” button Special beverages
selection button
SON/OFF button
“Aroma” - Pre-ground
coffee button Hot Milk brew button
Display
cappuccino button
ON/OFF button
Espresso dispensing
button
Long espresso
dispensing button
Hot water/steam
selection button MENU
button
Aroma / Pre-ground
button
Power cable socket and
main switch
Coffee bean hopper
with lid
Dreg drawer
Water dispenser
(removable)
Coffee dispenser
Brewing unit
Drip
tray+grille
Service
hatch
INTELIA 01 INTRODUCTION
Saeco International Group Rev. 03 Page / 05
04
Coffee bean
hopper with lid
Hot water/steam
dispensing pipe
Pannarello
(Intelia Focus)
Cappuccino valve
(Intelia Class)
Dreg drawer
Service hatch
Brewing unit
Drip
tray+grille
Intuita
“Coffee grounds
drawer” light
“No water” light
ON/OFF button
Hot water dispensing button
Descaling button
Cappuccino brewing / Steam
dispensing button
Long espresso brew button
“Aroma” selector switch
Espresso coffee brew button
“No coffee” light
“Double coffee” light
“Warning” light
Display
ON/OFF button
Espresso dispensing
button
Long espresso
dispensing button
Hot water/steam
selection button MENU button
Descaling button
Intelia Focus
Aroma / Pre-ground
button
Intelia Class e Focus
Power cable socket and
main switch
Control
panel
Coffee
dispenser
Water tank
Pre-ground coffee
compartment
INTELIA 01 INTRODUCTION
Saeco International Group Rev. 03 Page / 05
1.6.2 Internal machine parts
05
Boiler pin
Pump
Flow-meter
Power cable connector
Safety valve Boiler cover and
boiler
Power board
Grinding
adjustment insert
Steam pipe
KYB Interface card
2-way solenoid valve
Coffee grinder
Saeco International Group Rev. 03 INTELIA
INTELIA 02 TECHNICAL SPECIFICATIONS
Saeco International Group Rev. 03 Page / 04
2.1. Technical specifications
Power supply and output: 240 V~ 50 Hz 1850 W - 230 V~ 50/60 Hz 1850 W
Temperature monitoring: (NTC) variable resistor sensor - transmits the value to the
electronic card
Safety system: 2 thermostats at 190°C one shot
Coffee heat exchanger output:
Stainless steel
(230 V~) 1900 W
for coffee, hot water and steam dispensing
Steam heat exchanger output:
Stainless steel As above
Gear motor: 2 rotation directions; power supply 24VC
Pump: Ulka Type EP5/S GW approx. 13-15 bar with reciprocating
piston and thermal switch 100°C 48 W, 230V, 50 Hz, 120V,
60Hz 100V, 50/60 Hz
Overpressure valve: Opening at approx. 16-18 bar
Water filter: In tank
Coffee grinder: Direct current motor with flat ceramic grinder blades
Automatic dosage: Dose adjustment controlled by the electronic system
Power consumption: During heating phase- approx. 5.6 A
Dimensions: W x H x D in mm: 256x340x440
Weight: 9 kg
Water tank capacity: 1.5 l
Coffee bean hopper capacity: 300 g. of coffee beans
Dreg drawer capacity: 10
Heat exchanger capacity: 10 (11 if after 9 dregs you dispense a double espresso)
Water circuit filling time: Approx. 15 sec Max. on first filling cycle
Heating time: Approx. 45 sec.
Grinding time: Approx. 8-10 sec.
01
Table of contents
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