Parker IQAN-G3 User manual

IQAN-G3

Instruction book

Publ no HY33-8415-IB/UK

Edition 2016-04-22

Contents

Instruction book, IQAN-G3

1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Safety symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

2 Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Special considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Health Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Air traffic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Explosives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Electronic equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Antenna . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

IMPORTANT! . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Loss/theft of the SIM card or the radio modem . . . . . . . . . . . . . . . . . . . . 3

Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Disposal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Start-up, maintenance, and diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

3 Quick start guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

What do I need to do to get started with remote diagnostics? . . . . . . . . . . . . 5

Hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Software setup/configuration steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

4 Markings/Approvals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Compliance with FCC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

5 Product description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

System overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Communication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

CAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

GSM/UMTS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

GNSS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

System Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

SIM Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Antenna . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

6 Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Mounting the IQAN-G3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

7 Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Connector, C1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Connector pin assignments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Mobile radio antenna (Combi antenna) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Antenna connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Installing your own SIM card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Opening the enclosure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Inserting the SIM card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Supply voltage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Connecting of Supply Voltage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Polarity reversal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Communication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

CAN connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Web portal for activation and modem management . . . . . . . . . . . . . . . . . . 18

Create a new customer account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Activate the modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Web portal support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

iii

Contents

Instruction book, IQAN-G3

8 Start-up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Start-up procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Starting the control system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Prepare for system start . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Start the system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Appendix A . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

IQAN-G3 Technical Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Absolute Maximum Ratings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Environmental ratings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Recommended Operating Conditions . . . . . . . . . . . . . . . . . . . . . . . . . . 23

System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Appendix B . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

LED messages and actions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

LED indicators showing different IQAN-G3 modes . . . . . . . . . . . . . . . . 24

Appendix C . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Dimensioning of the IQAN-G3 module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Safety symbols

1 Introduction

Instruction book, IQAN- G3

1 Introduction

These instructions are to be used as a reference tool for the vehicle manufacturer’s

design, production, and service personnel.

The user of these instructions should have basic knowledge in the handling of

electronic equipment.

Safety symbols

Sections regarding safety, marked with a symbol in the left margin, must be read and

understood by everyone using the system, carrying out service work or making changes

to hardware and software.

The different safety levels used in this manual are defined below.

WARNING

Sections labeled WARNING with a caution symbol in the left margin, indicate that a

hazardous situation exists. If precautions are not taken, this could result in death, injury,

or property damage.

NOTICE

Sections labeled NOTICE with a notice symbol in the left margin, indicate there is

important information about the product. Ignoring this could result in less than optimal

performance, or damage to the product.

Special considerations

2 Precautions

Instruction book, IQAN- G3

2 Precautions

Work on the hydraulics control electronics may only be carried out by trained

personnel who are well-acquainted with the control system, the machine and its safety

regulations.

WARNING

Make sure that you have sufficient knowledge before designing, modifiying or

servicing the control system.

Read the relevant sections of this document before conducting any work on the control

system.

WARNING

This product is not field repairable.

NOTICE

As much as possible of the welding work on the chassis should be done before the

installation of the system. If welding has to be done afterwards, the electrical

connections on the system must be disconnected from other equipment. The negative

cable must always be disconnected from the battery before disconnecting the positive

cable. The ground wire of the welder shall be positioned as close as possible to the

place of the welding. The cables on the welding unit shall never be placed near the

electrical wires of the control system.

Special considerations

Health Care

When in a hospital or other health care facility, observe the restrictions on the use of

mobiles. Switch the IQAN-G3 off, if instructed to do so by the guidelines posted in

sensitive areas. Medical equipment may be sensitive to RF energy.

The operation of cardiac pacemakers, other implanted medical equipment and hearing

aids can be affected by interference from IQAN-G3’s antennas placed close to the

device. If in doubt about potential danger, contact the physician or the manufacturer of

the device to verify that the equipment is properly shielded. Pacemaker patients are

advised to keep the IQAN-G3 and its antennas away from the pacemaker while it is on.

Air traffic

Switch off the IQAN-G3 before boarding an aircraft. Make sure it cannot be switched

on inadvertently. The operation of wireless appliances in an aircraft is forbidden to

prevent interference with communications systems. Failure to observe these

instructions may lead to the suspension or denial of cellular services to the offender,

legal action, or both.

Explosives

Do not operate the IQAN-G3 in the presence of flammable gases or fumes. Switch off

the IQAN-G3 when you are near petrol stations, fuel depots, chemical plants or where

blasting operations are in progress. Operation of any electrical equipment in potentially

explosive atmospheres can constitute a safety hazard.

Operation

2 Precautions

Instruction book, IQAN- G3

Electronic equipment

IQAN-G3 receives and transmits radio frequency energy while switched on.

Remember that interference can occur if it is used close to TV sets, radios, computers

or inadequately shielded equipment.

Follow any special regulations and always switch off the IQAN-G3 wherever

forbidden, or when you suspect that it may cause interference or danger.

Operation

The device must not be operated in machines and applications where life depends on

the proper operation of this piece of equipment.

Antenna

NOTICE

Operation without antenna can destroy the radio modem!

The antenna used for the IQAN-G3 must be installed to provide a separation distance

of at least 20 cm from all persons and must not be co-located or operating in

conjunction with any other antenna or transmitter.

IMPORTANT!

IQAN-G3 devices operate using radio signals and cellular networks. Because of this,

connection cannot be guaranteed at all times under all conditions. Therefore, you

should never rely solely upon any wireless device for essential communications.

Remember, in order to transmit or receive any type of data, the IQAN-G3 must be

switched on and in a service area with adequate cellular signal strength.

With the IQAN-G3, an emergency call is not possible.

Loss/theft of the SIM card or the radio modem

To prevent misuse immediately inform your network operator in case of loss or theft of

the SIM card or the radio modem.

Power Supply

Be sure to have a power supply that is capable of peak currents of up to 500 mAmps at

6 V DC. Otherwise the IQAN-G3 will not register with a network provider.

For a list of current consumptions at different supply voltages, see Appendix A, on

page 22.

Disposal

Observe your local/national regulations when disposing the device and its package.

Start-up, maintenance, and diagnostics

For all personnel carrying out installation, commissioning, maintenance or

troubleshooting.

WARNING

Work on the hydraulics control electronics may only be carried out by trained

personnel who are well-acquainted with the control system, the machine and its safety

regulations.

Start-up, maintenance, and diagnostics

2 Precautions

Instruction book, IQAN- G3

Before you start,

Read section "Start-up", on page 21.

Additional information for service

Mounting and maintenance instruction book.

Additional information for diagnosing the system

For information, see Appendix B, on page 24, in this document.

NOTICE

It is required to download the operating system 4.0 or later to enable full functionality

of the modem in IQANdesign platform systems.

NOTICE

The IQAN-G3 functionality requires the following:

• SIM card from your preferred Network operator or activation of pre mounted SIM

card.

• A subscription to a server solution that is offered by a Parker supplier. Contact your

local Parker Sales office for additional information.

What do I need to do to get started with remote diagnostics?

3 Quick start guide

Instruction book, IQAN- G3

3 Quick start guide

What do I need to do to get started with remote

diagnostics?

Hardware

• IQAN-G3 modem hardware from Parker.

• Use the built in SIM card or SIM-card from your preferred supplier.

• CAN card for PC if own sim card is used.

Software setup/configuration steps

• Add IQAN-G2 to the application file. IQAN-G2/G3 modules have the same func-

tionality.

• Configure the modem in IQANrun if own SIM card is used.

• Account on the Proemion server needs to be registered.

• Activate the modem on the server.

• Built in SIM card needs to be activated on Proemion web portal if used.

1. Add the G3 modem in your IQANdesign application by using the IQAN-G2

module.

IQAN-G3 communicates by using the CAN bus. In IQANdesign, all masters and the

modem need to be connected to the diagnostic bus.

Add IQAN-G3 modem in IQANdesign.

2. Configure the modem.

NOTICE

Configuration of the modem is only necessary if the built in SIM card is not used.

• Connect your PC CAN card directly to the IQAN-G3 CAN bus (diagnostic bus).

What do I need to do to get started with remote diagnostics?

3 Quick start guide

Instruction book, IQAN- G3

Connect to the IQAN-G3 modem for configuring.

• Configure the modem using IQANrun.

a Click Tools > Configure CAN modem.

b Select to not use the built in SIM card.

c Enter the settings from your GPRS internet service provider including the SMSC.

NOTICE

The SMSC must be entered, or the modem will not boot properly.

d Enter SIM PIN code (if your SIM card is PIN code protected).

e After configuration is done, the modem is ready to be installed in the machine.

Enter settings from your GPRS internet service provider (above values are example only).

CAN-H

CAN-L

IQAN-G3

USB CAN 120 ohm

adapter

What do I need to do to get started with remote diagnostics?

3 Quick start guide

Instruction book, IQAN- G3

NOTICE

If necessary, the correct PIN code must be set in the unit (using IQANrun) before

mounting the SIM card, otherwise the SIM card could be locked.

If this happens a PUK (PIN Unlock Key) code is required to unlock the SIM card.

3. Create Proemion Account (first time only)

Before activating your first modem you need to create a Proemion account at

https://parker.proemion.com.

Create a new account (one time) with user name and password.

4. Activate the modem

Before you can start to use the modem you need to activate the modem on your

Proemion account. You also need to have the IMEI and Serial number on the modem

available to complete the registration.

IMEI number and serial number on the IQAN-G3 unit.

• Login to https://parker.proemion.com using your Proemion username/password.

• Select Service > Activation form to activate your modem.

• Fill out the form with billing address, modem activation data and payment details.

Hint: modem activation data can be copied from IQANrun modem configuration.

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