Panasonic ICX User manual

August, 1998

Name__________________________________________________

Personal ID _____________________________________________

Dial Voice Mail Code _____________________________________

Dial Voice Mail Code From Outside __________________________

System Administrator _____________________________________

System Administrator Extension _____________________________

Built-In Voice Mail

Quick Reference

Contents

Getting Started . . . . . . . . . . . . . . . . . . 2

Security. . . . . . . . . . . . . . . . . . . . . . . . 3

Playback Options . . . . . . . . . . . . . . . . 3

Message Copy Services. . . . . . . . . . . 5

Leaving a Message. . . . . . . . . . . . . . . 6

Broadcast Messages . . . . . . . . . . . . . 7

Outside Access. . . . . . . . . . . . . . . . . . 8

Outside Notification. . . . . . . . . . . . . . . 9

ReturningtoVM fromOtherServiceMenus

Recording Conversations . . . . . . . . . 11

Advanced Recording . . . . . . . . . . . . 13

Welcome to ICX Built-In Voice Mail

Your new Built-In Voice Mail allows you to

record telephone calls and access many

basic voice mail (VM) features. You may

use your system to greet callers, retrieve

and leave messages, notify outside

telephones and pagers of messages, and

many other powerful options to improve

your productivity.

This system iseasy touse and customize.

The system has automated commands

which you can access via a system of

option menus. The system informs you

which buttons to press; all you have to do

is press them! Usually you will input

keypad characters like the “7” (seven) key

and the “#” (pound) key.

Contents

Entering Your Mail Box

There are three ways to enter your Voice

Mail (VM) box.

Accessing VM with Keys

Press the “RETRIEVE” key or “START

VM” key to access your mail box. The

system dials your mailbox number for you.

Accessing VM by Dialling

Enter the VM number, then your mailbox

number followed by the “#” (pound) key.

[123]

If you assigned a password to your

mailbox, enter the password code

followed by the “#” (pound) key.

[456]

The messages play automatically, newest

to oldest. (See

Playback Options

for

additional message options.)

Your Personal Greeting

The system provides an automated

greeting, “

Welcome to the voice mail

system

.” You may set a personalized

message when you enter the mail box

(look to the left for instructions) by

pressing “*” (star) “#” (pound), then the

number “7” and “#”.

Only then can you perform the steps

outlined below. Services in Personal

Greetings:

1.To start recording, press

“1” then “#”. .

2.To stop recording, press

press “7” then “#”.

3.To repeat your greeting,

press “3” then “#”.

4.To delete the greeting,

press “5” then “#”.

You should set a personal security code

(password). (See Setting a Password.)

Only you know your code, so don’t forget

what it is!

Think About It!

Write your greeting herebefore you record

it; it’s easier to remember what you want

to say if it’s right in front of you.

#7 #

Gettin

Started

RETRIEVE

key

START VM

key

Dial VM extension.

Setting a Password

Enter VM then press “*” star, then “#”

(pound), then number “8” and “#” (pound).

1.Enter the new

password and “#”.

2.To accept, press “1” and

“#”.

3.If you want to modify the

password, press “2” and

“#”.

You can change your password as

frequently as you wish. The code can be

anywhere between 3 - 10 numbers. If it is

easier for you to remember letters than

numbers, don’t forget that you can spell it

with letters on the keypad. Longer codes

are more secure than shorter ones.

If you forgetyour code, you must ask your

ICX Telephone System distributor to

reprogram a new security code.

Basic Message Playback Options

By default, messages play back

sequentially from the newest one. Once

you have dialled your voice mailbox, you

can use several options, including:

•Repeat the message

•Delete, then hear the next mes-

sage

•Save, then hear the next message

•Go back in message

•Skip forward in message

•Message Copy

Note: The following commands may be

entered during the message.

#8#

[1234]

Quick Tip:

To speed the Message

up/down, toggle the

“4” “#” (pound) keys..

To adjust the Volume

up/down, toggle the

“6” “#” (pound) keys.

✶✭

✶✭✶✭

1234

 

  

Security/Playback Options

4 #

Repeating the Message

1.Press “3” and “#” (pound).

Deleting the Message

2.Press “5” and “#” (pound). The

following message plays

automatically.

Saving the Message

1.Press “8” and “#” (pound). The next

message plays automatically.

Going Backward in a Message

You can go back in any message while

you are listening to it. The system default

is to go back 10 seconds, but system

programming can change it to any time

increment you want.

1.Press “1” and “#” (pound). The

message skips backwards the

amount of seconds you have

programmed.

Going Forward in a Message

You may skip over part of a message

while you are listening to it. Again, the

system default is 10 seconds.

1.Press “7” and “#”

(pound). The message

skips forward to the

specified time increment.

3 #

✶✭

✶✭ ✶✭ ✶✭ ✶✭ ✶✭ ✶✭

✶✭

Playback Options (Cont)

Copying Messages

You can copy a message to another

mailbox or multiple mailboxes while you

are listening to the message. You also

may copy it when you hear the

announcement,“

To Delete, press 5 and#.

To Save, press 8 and #

.”

Copying the Message to Another

Mailbox

1.Press the COPY key or “1” “9” and

“#” pound. The system announces:

“

Please enter the mailbox number

and press Pound

.”

2.Press the MAILBOX key or enter

the mailbox number and “#” (pound).

3.Press “1” and “#” to copy

the message.

•If you selected the wrong mailbox

number, press “2” and “#” (pound).

The system takes you back to Step

One above.

•To Cancel copying, press “*” “#”.

Copying to Multiple Mailboxes

Instead of entering the MAILBOX key or

mailbox numbers in Step Two above,

enter the broadcast code and “#” (pound).

1.Press the COPY key or “1” “9” and

“#”(pound). The system announces:

“

Please enter the mailbox number

and press # (pound)

.”

2.Press “*” BROADCAST CODE “#”

(pound) or press the pre-assigned

broadcast MAILBOX key.

3.Press “7” and “#” (pound).

✶✭

cc:Ted cc:Connie cc:John

Original Message

to You

COPY

Softkey

19 #

MAILBOX

key

COPY

Softkey

1 9 #

✶✭

Broadcast

Code

✶✭

✶✭ ✶✭

✶✭

Messa

e Copy Services

You may want to leave a message in

another party’s mailbox. One message

can be recorded for up to 4 minutes.

(Recording time is set upon installation,

but can be changed.) One mailbox can

contain up to 30 messages. (This number

can also be changed.)

Calling Another Party’s Mailbox

1.Press the START VM key or dial the

Voice Mail number. Do not enter

your personal mailbox.

2.Press “*”, dial the mailbox number,

and press “#” (pound).

3.You will hear the other person’s

greeting. Leave a message after the

tone and press “7” “#” (pound) or

hang up to stop recording.

If you chose “7” “#” (pound), you may

then choose several options.

•Press “1” “#” (pound) to re-record

the message..

•Press “3” “#” (pound) to repeat the

message..

•Press “5” “#” (pound) to cancel the

message..

If the other party’s mailbox is full, you will

hear the announcement, “

Sorry, you

cannot leave a message in mailbox XXX

.”

Dial Mailbox

Number

Re-Record

Messa

Repeat

Messa

Cancel

Messa

✶✭ ✶✭

✶✭

FULL

✶✭

“...And the

eighteenth

reason I think it should be

done this way is... and

another

consideration here

is...”

Leavin

a Messa

Recording Your Message in Multiple

Mailboxes

The same message can be left in up to 50

other mailboxes. To use this service, your

system administrator must set up

broadcast codes. Up to 30 broadcast

codes can be assigned in one system.

Ask your administrator for details

regarding broadcast codes.

1.Press the VOICE MAIL key or dial

the Voice Mail number.

2.When you hear the system

announcement

press “*” enter the

broadcast code, and press “#”

(pound).

3.Record the message.

4.Press “7” “#” (pound) when you are

finished or hang up.

START VM

key

7 #

✶✭

Record Message

✶✭ ✶✭ ✶✭

✶✭

Broadcast Code

Quick Tip:

My broadcast code is:

Broadcastin

Messa

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