Panasonic KX-HDV800 Instruction Manual

Installation & Administration Guide

IP Conferencing Phone

Model No. KX-HDV800

Thank you for purchasing this Panasonic product.

Please read this manual carefully before using this product and savethis manual

for future use.

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Document Version 2020-03

Outline

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Related Documentation

USER GUIDE

Describes information about the operation of the product.

Manuals and supporting information are provided on the Panasonic Web site at:

https://panasonic.net/cns/pcc/support/sipphone/

Technical Support

When technical support is required, contact your phone system dealer/service provider.

Trademarks

• The Bluetooth®word mark and logos are owned by the Bluetooth SIG, Inc. and

any use of such marks by Panasonic Corporation is under license.

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Microsoft Corporation in the United States and/or other countries.

• SD Logo is a trademark of SD-3C, LLC.

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• Microsoft product screen shot(s) reprinted with permission from

Microsoft Corporation.

Note

• The screen shots shown in this guide are provided for reference only, and may

differ from the screens displayed on your PC.

Introduction

CONTENT

DESCRIPTION 4

DISPLAY INFORMATION AND WEB INTERFACE 5

DISPLAY SCREEN ………………………………………………………………………………… 5

NAVIGATION AND SELECTION IN MENUS…………………………………………………… 6

USING THE WEB INTERFACE ………………………………………………………………… 8

INSTALLATION 9

CONNECTING ……………………………………………………………………………………… 9

OBTAINING A NETWORK ADDRESS ………………………………………………………… 10

SOFTWARE UPGRADE AND BASIC SETTINGS …………………………………………… 11

REGISTERING AN ACCOUNT…………………………………………………………………… 14

SETTINGS 16

BASIC ……………………………………………………………………………………………… 16

SIP …………………………………………………………………………………………………… 19

NETWORK ………………………………………………………………………………………… 25

MEDIA ……………………………………………………………………………………………… 27

LDAP ………………………………………………………………………………………………… 30

WEB INTERFACE ………………………………………………………………………………… 32

TIME & REGION …………………………………………………………………………………… 33

PROVISIONING …………………………………………………………………………………… 34

SYSTEM …………………………………………………………………………………………… 35

HEADSET INSTALLATION 36

CONNECTING A HEADSET ……………………………………………««««««…«……36

HARD SYSTEM RECOVERY 37

PROVISIONING – UPGRADE AND CONFIGURATION 38

FIRMWARE UPGRADE ON A SINGLE PHONE ……………………………………………… 38

USING A CONFIGURATION FILE ………………………………………………………………

USING A DEVICE MANAGEMENT SERVER …………………………………………………4

MANAGING PHONE BOOK AND CONF. GUIDE 50

IMPORTING AND EXPORTING CONTACTS ………………………………………………… 50

IMPORTING AND EXPORTING CONFERENCE GROUPS ………………………………… 52

CHECKING STATUS AND LOGS 53

DEVICE ……………………………………………………………………………………………… 53

NETWORK ………………………………………………………………………………………… 53

TIME & REGION …………………………………………………………………………………… 54

SIP …………………………………………………………………………………………………… 54

MEDIA ……………………………………………………………………………………………… 55

LOG ………………………………………………………………………………………………… 56

SPECIFICATIONS 58

USB port

NFC symbol

No/end/back

Start/stop recording

Increase volume

Decrease volume

Mute, the caller

cannot hear you

Hold, puts a

call on hold Line selection

Alphanumerical buttons

Hold down a button for 2

seconds to open the phonebook

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Conference

Automatic dialling of

conference groups

One press of this button

will always connect all

parties to a conference call

Answer/connect calls

and Flash

During a call: Press to

call a new person

Hang up/end call

Settings

Navigation in menus

Display of call list Navigation in menus

Display of call list

DESCRIPTION

SD memory card port

Expansion

microphone

port

Display screenSpeaker Microphone Keypad

Power supply port

Security lock

port

AUX port

Ethernet cable port

Expansion microphone port

LEDs

Flashing blue Incoming call

Steady blue light Call in

progress

Flashing red light Hold, micro-

phone and

speakers

turned off

Steady red light Mute, micro-

phone turned

off

DISPLAY SCREEN

On Hook

Press to display this screen.

Off Hook

Press to display this screen.

Line status:

Line free (Before account name – telephone not registered)

Line connected (Before account name – telephone registered)

Line on hold (“HOLD” displayed on the screen – all calls on hold)

Line (called party) busy

Own line put on hold by other party

Recording call

Secure connection

Information text displays one of the following:

• Number or name of each phone line

(The name will be displayed if a number is in the phone book)

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Line menu

Press (LINE) to switch to and from this menu.

DISPLAY INFORMATION AND WEB INTERFACE

Date

Time

Mobile device connected via Panasonic

Conference Application (Conf App)

Screen text (can be changed)

Account name (can be changed)

Registered

Not registered

Information text (see below)

Phone lines (L1–L4)

Line status (see below)

Call duration

Secure connection

Line/number/name

New line (two lines if two accounts are registered)

Option for creating or splitting conference calls

Press (MENU) to switch to and from a menu.

NAVIGATION AND SELECTION IN MENUS

ÖPress (MENU) .

ÖSelect the option you want from the menu using the arrow buttons.

Ö&RQ¿UPE\SUHVVLQJOK to select the marked option.

ÖCancel the setting or go back one level in the menu by pressing .

ÖQuit the menu by pressing (MENU) again.

LNote that after you have made changes to a setting, you must press OK to activate

the setting.

It is possible to open a menu option directly by pressing the number button that

corresponds to the position of the option in the menu (e.g. 2 to open PHONE BOOK

and then 3 to select EDIT CONTACT).

Writing style in instructions

In the instructions, (MENU) > SETTINGS (6) means you should:

ÖPress (MENU) .

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open the menu (or press button number 6).

Correspondingly, Phone book > Conference Guide in the web interface means you

should select Phone book menu and the Conference Guide tab.

DISPLAY INFORMATION AND WEB INTERFACE

Current menu

Submenu

Marked option – open by pressing OK button

Scrolling list

(indication of where the marked option is in the list or menu)

List of setting options:

Existing settings

Marked option – select by pressing OK button

List of names:

Marked name – select by pressing OK button

Menu tree

Menu tree, advanced settings

The advanced settings are protected by administrator’s PIN code.

The default value is 12345678.

The simplest way to make settings and edit contacts is using a PC and the

KX-HDV800 web interface.

DISPLAY INFORMATION AND WEB INTERFACE

123456789

CONF GUIDE SETTINGS SYSTEM STATUSRECORDING

DEFAULT

PROFILE 1

PROFILE 2

PROFILE 3

PROFILE 4

PROFILES PHONE BOOK EXT. PHONE BOOK

CONTACT

ADD

CONTACT

EDIT

CONTACT

ERASE

CONTACT

ERASE

ALL

STATUS

GROUP

ADD

GROUP

EDIT

GROUP

ERASE

GROUP

ERASE

ALL

STATUS

PLAYBACK

FILE

RENAME

FILE

ERASE

FILE

ERASE

ALL

SETTINGS

STATUS

BASIC

ADVANCED

RESTART

REBOOT

FACTORY

RESET

LOGOUT

ACCOUNTS

NETWORK

NAT

TRAVERSAL

MEDIA

TIME

DEVICE

ACCOUNTS

LANGUAGE

KEY TONE

RING LEVEL

EQUALIZER

TIME

FORMAT

DEFAULT

CONF APP

DISCONNECT

ERASE

DEVICE

ERASE

ALL

STATUS

ACCOUNTS

SETTINGS

NETWORK NAT

TRAVERSAL

BASIC

ADVANCED

STUN

OFFER ICE

ETHERNET

ACCOUNT 1

ACCOUNT 2

TRANSPORT

MEDIA TIME REGION WEB

INTERFACE

NTP

TIME DATE

TIME ZONE

DAYLIGHT

SAVING

CODEC

VAD

DTMF

SIGNALLING

SECURITY

G722

PCMA

PCMU

G729

SRTP

SIGNALLING

VLAN

DISABLE

ACCOUNT

EDIT

ACCOUNT

SCREEN

TEXT

CONF APP

USING THE WEB INTERFACE

You can use the web browser of a PC connected to the same network to manage

contacts, conference groups and settings in the KX-HDV800.

For security reasons, recordings can only be managed directly on the KX-HDV800. All

other settings that can be made directly on the KX-HDV800 can also be made via the

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¿OH

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(Admin). We recommend that you change the PIN codes in order to protect the settings.

The administrator can always view and change the PIN codes to the user accounts.

The administrator’s PIN code can only be reset with a complete reset to factory settings.

Checking IP address

ÖPress (MENU) and select the sub menu STATUS > NETWORK (8,2).

ÖCheck the conference phone’s network address under the heading IP ADDRESS.

LUse this address to log into the web server in the conference phone.

ÖLog into the web server in KX-HDV800 by entering the phone’s network address in

your computer’s web browser.

ÖSelect AdminDV3UR¿OHDQGHQWHU\RXU3,1

LDefault PIN is 12345678.

DISPLAY INFORMATION AND WEB INTERFACE

KX-HDV800

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The guide includes the basic settings for a quick start and works in most cases.

Note

• Panasonic assumes no responsibility for injuries or property damage resulting from

failures arising out of improper installation or operation inconsistent with this

documentation.

CONNECTING

ÖConnect the KX-HDV800 to the network as illustrated below. KX-HDV800 supports

PoE (Power over Ethernet).

LIf the network does not support PoE, an optional AC adapter must be used for

connection to the mains.

The headsets can be used with this unit. (Not all operations with the headsets can be

guaranteed.) For up-to-date information about headsets that have been tested with this

unit, refer to the following web sites:

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ÖPlace the conference phone in the middle of the table.

The KX-HDV800 must obtain a network address and be registered in a SIP PBX before

it can be used. The easiest way to register an account and make the settings in the

KX-HDV800 is using a computer connected to the same network and via the integrated

web server.

INSTALLATION

AC adapter

Ethernet and PoE connection

(Optional)

External Wired MIC (Optional)

+HDGVHW External Wired MIC

(Optional)

OBTAINING A NETWORK ADDRESS

Connecting to a network with DHCP

See “Check IP address” under “USING THE WEB INTERFACE” on page 8.

Connecting to a network with static IP addresses

You need the IP address, host name, domain, (MENU), gateway, DNS 1, and DNS 2.

The host name can be set freely. The domain and secondary DNS can be left blank.

ÖPress (MENU) and select SETTINGS > ADVANCED (6,2).

ÖEnter the PIN code.

LThe default code is 12345678.

ÖSelect NETWORK (2)

ÖSelect STATIC IP.

ÖEnter values for the IP ADDRESS.

LEnter three digits (begin with 0 if necessary), press OK, enter three digits, and

so on.

ÖEnter HOST NAME

Default is KX-HDV800.

ÖEnter DOMAIN

ÖEnter NETMASK

ÖEnter GATEWAY

ÖEnter DNS 1

ÖEnter DNS 2

The display shows DONE.

See “Login” under “USING THE WEB INTERFACE” on page 8.

INSTALLATION

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