Palm Treo 700VVX User manual

User Guide

Intellectual property notices

patent, and other intellectual property notices are set forth on page ii

within Quick Reference, which can be found in your smartphone

package.

Disclaimer and limitation of liability

Palm, Inc. and its suppliers assume no responsibility for any damage

or loss resulting from the use of this guide. Palm, Inc. and its

suppliers assume no responsibility for any loss or claims by third

parties that may arise through the use of this software. Palm, Inc. and

its suppliers assume no responsibility for any damage or loss caused

by deletion of data as a result of malfunction, dead battery, or repairs.

Be sure to make backup copies of all important data on other media

to protect against data loss.

Palm Take Back and Recycling Program

This symbol indicates that Palm products

should be recycled and not be disposed of in

unsorted municipal waste. Palm products

should be sent to a facility that properly

recycles electrical and electronic equipment.

For information on environmental programs

visit: palm com/environment

As part of Palm’s corporate commitment to be a good steward of the

environment, we strive to use environmentally friendly materials,

reduce waste, and develop the highest standards in electronics

recycling. Our recycling program keeps Palm handheld devices,

smartphones, and mobile companions out of landfills through

evaluation and disposition for reuse and recycling.

Palm customers may participate in the recycling program free of

charge. Visit palm.com/recycle or in the US call 877-869-7256 for

additional details and information about how you can help reduce

electronic waste.

v 2.0

CONTENTS iii

Contents

Chapter 1: Welcome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Your new Palm®Treo™700wx smartphone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9

What’s in the box? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

What do I need to get started? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

Where can I learn more? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

Chapter 2: Setting up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Palm Treo 700wx smartphone overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Installing the battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Charging the battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Making your first call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Setting up synchronization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24

Chapter 3: Moving around on your smartphone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Navigating around the screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Using the keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Opening and closing applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38

Using your Today screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Chapter 4: Your phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Turning your smartphone on/off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Making calls from the Today screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Other ways of making calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Receiving calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Using voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

What can I do during a call? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Defining speed-dial buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Using a phone headset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

CONTENTS

Customizing phone settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

What are all those icons? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Chapter 5: Synchronizing information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Synchronization overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

How do I synchronize? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

What can I synchronize? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Setting up your computer for synchronization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Synchronizing using the sync cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

Setting up wireless synchronization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

Other ways to synchronize . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

Setting synchronization options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

Chapter 6: Your email . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

Setting up email . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

Sending and receiving messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

Working with email messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118

Customizing your email settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123

Working with meeting invitations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130

Sending email messages from within another application . . . . . . . . . . . . . . . . . . . . 131

Chapter 7: Your text and multimedia messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133

Sending and receiving text and multimedia messages . . . . . . . . . . . . . . . . . . . . . . 135

Setting message preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142

Chapter 8: Your connections to the web and wireless devices . . . . . . . . . . . . . . . . . 145

Browsing the web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147

Connecting to devices with Bluetooth®wireless technology . . . . . . . . . . . . . . . . . . 154

Using your device as a wireless modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158

CONTENTS v

Chapter 9: Your photos, videos, and music . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161

Synchronizing your media files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163

Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164

Pictures & Videos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170

Windows Media Player Mobile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174

Chapter 10: Your personal information organizer . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181

Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183

Calendar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186

Tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192

Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195

Chapter 11: Your Microsoft Office and other document tools . . . . . . . . . . . . . . . . . . 199

Synchronizing your Microsoft Office files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201

Word Mobile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 203

PowerPoint Mobile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 209

Excel Mobile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 210

PDF Viewer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 222

Chapter 12: Your application and info management tools . . . . . . . . . . . . . . . . . . . . . .225

Finding information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 227

Installing applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 229

Removing applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 232

Sharing information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 233

Beaming information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 233

Using expansion cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .235

Calculator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 240

Chapter 13: Your personal settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 243

Today screen settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 245

System sound settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 246

CONTENTS

Display and appearance settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 248

Application settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 251

Locking your smartphone and info . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 256

System settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 260

Connection settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 266

Submitting usage information to Microsoft . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 268

Chapter 14: Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 271

Transferring info from another device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 273

Reinstalling the desktop software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 273

Resetting your smartphone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 274

Performance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 277

Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 278

Network connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 279

Synchronization: Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 282

Synchronization: Desktop sync software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 283

Synchronization: Exchange ActiveSync (wireless synchronization) . . . . . . . . . . . . . 288

Email . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 289

Web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 292

Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 293

Third-party applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 294

Making room on your smartphone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 295

Voice quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 296

Terms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 297

Important safety and legal information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 303

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 311

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 315

CHAPTER

Welcome

Congratulations on the purchase of your Palm®Treo™700wx smartphone.

Benefits

•Make and receive phone calls

•Manage your contacts, calendar,

and task list

•Receive and send corporate and

personal email messages

•Browse the web

•Use a Bluetooth®headset

(sold separately) for hands-free

operation

In this chapter

Your new Palm® Treo™ 700wx smartphone . . . . . . . . . . . . . . . . . . 9

What’s in the box? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

What do I need to get started? . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Where can I learn more? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

WELCOME

YOUR NEW PALM®TREO™700WX SMARTPHONE 9

CHAPTER

Your new Palm®Treo™

700wx smartphone

In one compact and indispensable device,

you now have all of the following:

•An advanced wireless smartphone

•A Windows Mobile®organizer with

portable expansion capability

(MultiMediaCard/SD/SDIO expansion

cards)

•High-speed data with NationalAccess

(1xRTT) and BroadbandAccess (EVDO)

support

•A 1.3 megapixel digital camera

•Mobile email

•Text and multimedia messaging

•Windows Media®Player Mobile

•Microsoft®Office Mobile suite

This guide helps you quickly set up and

learn to use your smartphone.

NOTE Phone and text messaging services

require a service contract with Verizon

Wireless. Web, email, and messaging

services require a service contract and

high-speed data service from Verizon

Wireless. Data speeds vary based on

network availability.

What’s in the box?

All of the following items should be in the

smartphone box:

Hardware

•Treo 700wx smartphone

•Rechargeable battery

•AC charger

•USB sync cable

•Stereo headset

•Screen protector

TIP

LOOK HERE: Don’t miss the helpful tips

and cross-references given in these boxes.

TIP

Visit palm.com to purchase a replacement

screen protector if the original one becomes

scratched or worn.

WELCOME

WHAT’S IN THE BOX?

CHAPTER

Documentation and software

•Read This First setup poster

•Quick Reference (The original guide that

came with your smartphone. A new

Quick Reference, which reflects the

changes provided when you upgraded

your smartphone to Windows Mobile 6

Professional, is available for download

from palm.com/verizon700wxupdate.)

•Windows Mobile Getting Started CD,

which includes the following:

•Link to Microsoft Office Outlook®

software download

•Desktop synchronization software

(ActiveSync®desktop software for

Windows XP, Windows Mobile Device

Center for Windows Vista)

NOTE When you upgrade your

smartphone to Windows Mobile 6

Professional, you need version 4.5 of

ActiveSync desktop software for a

Windows XP computer. This version is not

included on the Windows Mobile Getting

Started CD. Instead, go to

palm.com/us/support/treo/treo700wxverizon/

and follow the link to install ActiveSync 4.5.

•Windows Media®Player 10

•Additional software for your

smartphone

•User Guide (The original guide that

came with your smartphone. The

User Guide you are reading has been

updated to reflect the changes

provided when you upgraded your

smartphone to Windows Mobile 6

Professional.)

•Palm warranty

•End User License Agreement

NOTE To install Windows Media Player

and other software from the Getting

Started CD, insert the CD into your

computer’s CD drive, select Add new

programs to my desktop PC, and follow

the onscreen prompts.

This manual suits for next models

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