Palm Treo 700p User instructions

Setting Up Email Guide

for Your Sprint Power VisionSM

Smart Device Treo™ 700Pby Palm

Sprint, the “Going Forward” logo, and other trademarks are trademarks of Sprint Nextel.

the trademarks or registered trademarks owned by or licensed to Palm, Inc. This product contains ACCESS

America, Inc. NetFront is the trademark or registered trademark of ACCESS Co., Ltd. in Japan and in other

countries except the United States of America. NetFront is a registered trademark of NetFront

Communications, Inc. in the United States of America and is used under a license. GoodLink is a trademark

or registered trademark of Good Technology, Inc. in the United States and/or other countries. All other

brand and product names are or may be trademarks of, and are used to identify products or services of,

their respective owners.

Disclaimer and limitation of liability

Palm, Inc. and its suppliers assume no responsibility for any damage or loss resulting from the use of this

guide. Palm, Inc. and its suppliers assume no responsibility for any loss or claims by third parties that may

arise through the use of this software. Palm, Inc. and its suppliers assume no responsibility for any damage

or loss caused by deletion of data as a result of malfunction, dead battery, or repairs. Be sure to make

backup copies of all important data on other media to protect against data loss.

PN: 406-10572-00

v 1.0

Table of Contents

Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Which Email Application Should I Use? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Setting Up the VersaMail® Application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

How Do I Get Started? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Setting Up VersaMail to Work With Common Providers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Setting Up VersaMail to Work With a Microsoft Exchange ActiveSync® Account . . . . . . . . . . . . . . . . 11

Setting Up Sprint PCS Business ConnectionSM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Step 1: Create a Business Connection Account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Step 2: Install the Business Connection Desktop Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Step 3: Set Up the Business Connection Desktop Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Step 4: Install Business Connection on Your Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Step 5: Set Up Business Connection on Your Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Setting Up the Web Browser to Access Email . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Setting Up GoodLink™ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Getting Started 1

Getting Started

You have several options for reading and sending email on your Treo™ 700Psmart device.

Just like on your computer, you can choose from various email applications to manage your

email. (Additional fees may apply for email services.) This guide shows you the various

email options and walks you through setting them up, so that you can use your device to

get the most out of your current email accounts.

Your Treo 700Psmart device comes with four email applications:

This guide explains how to determine which email application is right for each of your

existing email accounts. If you want to, you can set up more than one application to work

with separate email accounts.

The VersaMail®

application

Sprint PCS Business

ConnectionSM

Web browser GoodLink™

For personal mail

services such as

EarthLink, Gmail, AOL,

and Yahoo! Mail Plus,

as well as for

Microsoft Exchange

ActiveSync®

For secure corporate

For Web-based mail,

such as Hotmail,

Gmail, and Yahoo!

For IT-provisioned

secure enterprise mail

2Getting Started

Which Email Application Should I Use?

If I want to… I can use…

Access an email account that’s set up on my Mac computer 999

Install additional software on my computer and maintain an always-on

connection between my computer and the Internet

Access my corporate email using my IT department’s GoodLink™Server

software

Check free Web mail, such as Hotmail, Gmail, or Yahoo! 919

Check fee-based Internet mail, such as Yahoo! Mail Plus or AOL 99

Use the Sprint Web site to check multiple email addresses from any

computer connected to the Internet

Access email from an existing personal account without any extra

software or account sign-up

Sync my email and organizer information with my company’s Exchange

server

99 9

Sync my email with my company’s Domino server 99

Access email from two or three email accounts 99

1Gmail accounts only. 2Secondary email accounts only; you must set up a Business Connection account as your primary account.

Getting Started 3

Getting Started

Access email from four to eight email accounts 9

Access email from my IMAP account 9

Use the Advanced Encryption Standard (AES) while sending and

receiving messages

Use Secure Sockets Layer (SSL) while sending and receiving messages 9

Work with email messages when I’m not connected to the

Internet (for example, when I’m on a plane)

99 9

AccesstheContactsapplicationonmydevicetoaddressemailmessages 99 9

Access my corporate directory to address email messages 99

If I want to… I can use…

4Getting Started

VersaMail 5

VersaMail

Setting Up the VersaMail® Application

The VersaMail®application gives you access to your personal or company

email on your device. After you enter your email account settings, open

the User Guide for the VersaMail®Application for information on sending

and receiving messages and customizing your VersaMail application

settings. On your computer, go to Start >Programs >Palm >User Manuals

>VersaMail_UserGuide.pdf.

How Do I Get Started?

1. If you already use the VersaMail application on a Palm OS®device and you want to

transfer those settings to your new Treo device, see “Upgrading an Existing Email

Account” in the User Guide for the VersaMail®Application.

2. If you’re entering settings for an email account on a Lotus Notes server or a Microsoft

MAPI server, see the setup steps in “Working With Accounts on Your Computer” in the

User Guide for the VersaMail®Application.

3. If you’re entering settings for an email account that uses Microsoft Exchange

ActiveSync®, go to “Setting Up VersaMail to Work With a Microsoft Exchange

ActiveSync® Account” on page 11.

Note: If you have multiple email accounts, you must enter settings for each

email account.

6VersaMail

4. If your email provider is listed below, go to “Setting Up VersaMail to Work With

Common Providers” on page 7.

5. If your email provider’s name is not listed above, see “Setting Up VersaMail to Work

With Other Providers” in the Sprint Power VisionSM Smart Device Treo™ 700Pby Palm

guide. On your computer, go to Start >Programs >Palm >User Manuals >

UserGuide700p_Sprint.pdf. You can also access the guide directly on your device. Press

Applications and select My Treo .

䢇AOL 䢇Comcast 䢇RCN

䢇Apple.Mac 䢇CompuServe 䢇SBC/PacBell

䢇AT&T Global 䢇Covad 䢇SBC/Prodigy

䢇AT&T WorldNet 䢇EarthLink 䢇Speakeasy

䢇Bell South 䢇Gmail 䢇Verizon DSL

䢇Cablevision 䢇Mail.com 䢇Yahoo!

(fee-based accounts only)

䢇Charter 䢇NetZero

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