Opengear OM1200 Series User manual

Operations Manager

User Guide

21.Q1 March 2021

Contents

Safety & FCC Statement 7

About This User Guide 9

Installation And Connection 10

Power Connection 11

Dual AC Supply 13

Device Status LEDs 15

Connecting to the Network 17

Serial Connection 18

Cellular Connectivity 19

Reset and Erase 20

Initial System Configuration 21

Default Settings 22

Management Console Connection via CLI 24

Change the Root Password 25

Disable a Root User 27

MONITOR Menu 31

System Log 32

LLDP CDP Neighbors 33

Triggered Playbooks 34

ACCESS Menu 35

Local Terminal 36

Access Serial Ports 37

CONFIGURE Menu 40

Serial Ports 41

Local Management Consoles 45

Lighthouse Enrollment 47

Playbooks 49

PDUs 52

SNMP Alerts 54

SNMP Alerts System - Temperature, Authentication, Configuration 55

SNMP Alerts Power 58

SNMP Alerts Networking (Connection Status) 60

Network Connections 62

Network Interfaces 63

Dual SIM 64

Dual SIM Automatic Failover 70

Network Aggregates - Bonds and Bridges 76

Spanning Tree Protocol 82

IPsec Tunnels 85

Network Resilience 89

OOB Failover 90

IP Passthrough 91

User Management 92

Groups 93

Local Users 96

Remote Authentication 101

RemoteLocal for AAA Server 107

Local Password Policy 110

Services 115

HTTPS Certificate 116

Network Discovery Protocols 118

Routing 119

SSH 120

Unauthenticated SSH to Console Ports 122

Syslog 128

Remote Syslog 130

Session Settings 135

Firewall 136

Firewall Management 137

Interzone Polices 144

Services - Firewall 147

Date & Time 149

Time Zone 150

Manual Settings 151

Automatic Settings 152

System 153

Administration 155

Factory Reset 156

Reboot 157

System Upgrade 158

SNMP 159

SNMP Service 160

SNMP Alert Managers 161

Multiple SNMP Alert Managers 163

Advanced Options 166

Communicating With The Cellular Modem 167

OGCLI Guide 169

Docker 184

Cron 185

Initial Provisioning via USB Key 187

EULA and GPL 189

UI Button Definitions 190

Information in this document is subject to change without notice and does not rep-

resent a commitment on the part of Opengear. Opengear provides this document

“as is,” without warranty of any kind, expressed or implied, including, but not limited

to, the implied warranties of fitness or merchantability for a particular purpose.

Opengear may make improvements and/or changes in this manual or in the product

(s) and/or the program(s) described in this manual at any time. This product could

include technical inaccuracies or typographical errors. Changes are periodically

made to the information herein; these changes may be incorporated in new editions

of the publication.

Safety & FCC Statement

Safety Statement

Please take care to follow the safety precautions below when installing and oper-

ating the OPERATIONS MANAGER:

lDo not remove the metal covers. There are no operator serviceable com-

ponents inside. Opening or removing the cover may expose you to dangerous

voltage which may cause fire or electric shock. Refer all service to Opengear

qualified personnel.

lTo avoid electric shock the power cord protective grounding conductor must

be connected through to ground.

lAlways pull on the plug, not the cable, when disconnecting the power cord

from the socket.

Do not connect or disconnect the appliance during an electrical storm. Also use a

surge suppressor or UPS to protect the equipment from transients.

FCC Warning Statement

This device complies with Part 15 of the FCC rules. Operation of this device is sub-

ject to the following conditions: (1) This device may not cause harmful interference,

and (2) this device must accept any interference that may cause undesired oper-

ation.

Proper back-up systems and necessary safety devices should be utilized

to protect against injury, death or property damage due to system failure.

Such protection is the responsibility of the user.

SAFETY & FCC STATEMENT 7

This device is not approved for use as a life-support or medical system.

Any changes or modifications made to this device without the explicit

approval or consent of Opengear will void Opengear of any liability or

responsibility of injury or loss caused by any malfunction.

This equipment is for indoor use and all the communication wiring are lim-

ited to inside of the building.

SAFETY & FCC STATEMENT 8

About This User Guide

This user guide covers the Opengear Operation Manager products, including the

OM2200 family of rack-mountable appliances (available with combinations of up to

48 serial ports and 24 Ethernet ports) and the OM1200 family of small form-factor

appliances (available with combinations up to 8 serial and 8 Ethernet ports).

This manual is up to date for the 20.Q4 November 2020 firmware release. When

using a minor release there may or may not be a specific version of the user guide

for that release. The current Operations Manager user guide can always be found

here.

ABOUT THIS USER GUIDE 9

Installation And Connection

This section describes how to install the appliance hardware and connect it to con-

trolled devices.

INSTALLATION AND CONNECTION 10

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