Novell PLATESPIN PORTABILITY SUITE 8.1 User manual

Novell®

www.novell.com

novdocx (en) 13 May 2009

AUTHORIZED DOCUMENTATION

PlateSpin Portability Suite 8.1 Installation Guide

PlateSpin

Portability Suite

8.1

August 3, 2009

Installation Guide

novdocx (en) 13 May 2009

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4PlateSpin Portability Suite 8.1 Installation Guide

novdocx (en) 13 May 2009

Contents 5

Contents

novdocx (en) 13 May 2009

About This Guide 7

1 Installing Portability Suite Software 9

1.1 Installation Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

1.2 System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

1.2.1 System Requirements for Portability Suite Server Hosts. . . . . . . . . . . . . . . . . . . . . . 10

1.2.2 System Requirements for Portability Suite Client Hosts . . . . . . . . . . . . . . . . . . . . . . 11

1.3 Installation Prerequisites for Portability Suite Server Hosts . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

1.3.1 Prerequisites for Windows Server 2003 Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

1.3.2 Prerequisites for Windows Server 2008 Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

1.3.3 Enabling Support for FIPS-Compliant Data Encryption Algorithms (Optional) . . . . . 13

1.4 Installing Portability Suite Software Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

1.4.1 Starting the Portability Suite Installation Launcher . . . . . . . . . . . . . . . . . . . . . . . . . . 14

1.4.2 Installing the Database Server. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

1.4.3 Installing the Portability Suite Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

1.4.4 Installing the Portability Suite Client . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

1.5 Checking for Software Updates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

2 Upgrading Portability Suite Software 19

2.1 Portability Suite Products Upgradable to 8.1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

2.2 Before Upgrading Portability Suite Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

2.2.1 Backing Up the Portability Suite Database Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

2.2.2 Minimizing the Disruption of Existing Workload Protection Contracts . . . . . . . . . . . . 20

2.3 Upgrade Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

3 Troubleshooting Installation Problems 21

3.1 Common Installation Issues and Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

3.2 Knowledge Base Articles about Installation Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . 22

3.3 Uninstalling Portability Suite Software Components and Performing a Cleanup . . . . . . . . . . . 22

6PlateSpin Portability Suite 8.1 Installation Guide

novdocx (en) 13 May 2009

About This Guide 7

novdocx (en) 13 May 2009

About This Guide

This guide provides information to help you install or upgrade your PlateSpin®Portability Suite

version 8.1 product (PlateSpin®Migrate or PlateSpin®Protect).

Chapter 1, “Installing Portability Suite Software,” on page 9

Chapter 2, “Upgrading Portability Suite Software,” on page 19

Chapter 3, “Troubleshooting Installation Problems,” on page 21

Audience

This guide is intended for IT staff, such as data center administrators and operators, who use

Portability Suite in their ongoing workload migration and protection projects.

Feedback

We want to hear your comments and suggestions about this manual and the other documentation

included with this product. Please use the User Comments feature at the bottom of each page of the

online documentation, or submit your comments through the Novell Documentation Feedback Site

(http://www.novell.com/documentation/feedback.html).

Documentation Updates

For the most recent version of this text, visit the PlateSpin®Portability Suite version 8.1 Web site

(http://www.novell.com/documentation/platespin_portabilitysuite_810/).

Additional Documentation

This guide is part of the PlateSpin®Portability Suite documentation set. Below is a complete list of

the set:

Portability Suite 8.1 Release Notes Provides late-breaking information, as well as information

about known issues and suggested workarounds.

Portability Suite 8.1 Installation Guide Provides information about installing, upgrading, and

uninstalling the product.

Portability Suite 8.1 Configuration Guide Provides information about licensing your product and

managing license keys, setting up your network

environment, and configuring your product’s default settings.

Portability Suite 8.1 User Guide Provides information about using the product in your

workload migration and protection projects.

Portability Suite 8.1 Integrated Help All product documentation in compiled HTML help (CHM)

format, integrated with the product.

Portability Suite 8.1 Online

Documentation

All product documentation in WebHelp format for browser-

based access over the Internet. This distribution should

contain the latest updates at all times.

8PlateSpin Portability Suite 8.1 Installation Guide

novdocx (en) 13 May 2009

Additional Resources

We encourage you to use the following additional resources on the Web:

PlateSpin User Forum (http://forum.platespin.com): A Web-based community with a variety of

discussion topics.

PlateSpin Knowledge Base (http://support.platespin.com/kb2/): A collection of in-depth

technical articles.

Technical Support

Telephone (North America): +1-877-528-3774 (1 87 PlateSpin)

Telephone (global): +1-416-203-4799

E-mail: support@platespin.com

You can also visit the PlateSpin Technical Support Web site (http://www.platespin.com/support/).

Documentation Conventions

In Novell documentation, a greater-than symbol (>) is used to separate actions within a step and

items in a cross-reference path.

A trademark symbol (®, TM, etc.) denotes a Novell trademark. An asterisk (*) denotes a third-party

trademark.

Installing Portability Suite Software

novdocx (en) 13 May 2009

Installing Portability Suite

Software

Section 1.1, “Installation Overview,” on page 9

Section 1.2, “System Requirements,” on page 9

Section 1.3, “Installation Prerequisites for Portability Suite Server Hosts,” on page 11

Section 1.4, “Installing Portability Suite Software Components,” on page 14

Section 1.5, “Checking for Software Updates,” on page 17

1.1 Installation Overview

PlateSpin®Portability Suite provides a single installation program for both PlateSpin®Migrate and

PlateSpin®Protect products. The program checks your system for the necessary prerequisites and

interactively installs the required software components.

The production configuration of both PlateSpin®Migrate and PlateSpin®Protect products consists

of the same set of software components:

A database server: Portability Suite works with Microsoft* SQL Server* 2005. If you do not

have a Microsoft SQL Server 2005 database server, you can use a Microsoft SQL Server 2005

Express Edition database server included with your Portability Suite distribution.

Portability Suite Server: The runtime execution engine underlying both PlateSpin®Migrate

and PlateSpin®Protect products.

Portability Suite Client: Client software for user interaction with the Portability Suite Server.

These components can be either collocated on a single host or installed on separate hosts.

1.2 System Requirements

Section 1.2.1, “System Requirements for Portability Suite Server Hosts,” on page 10

Section 1.2.2, “System Requirements for Portability Suite Client Hosts,” on page 11

10 PlateSpin Portability Suite 8.1 Installation Guide

novdocx (en) 13 May 2009

1.2.1 System Requirements for Portability Suite Server Hosts

Portability Suite Server hosts must meet the following system requirements:

Table 1-1 Portability Suite Server Host Requirements

Requirement Details

Operating System Any of the following, running on dedicated hardware or in a virtual

machine:

Microsoft Windows Server* 2008 (Standard and Enterprise editions)

Microsoft Windows Server 2003 (SP0, SP1, SP2), English, French, or

German versions

Microsoft Windows Server 2003 R2

Processor 750 Mhz or higher Pentium* compatible CPU (1 GHz recommended)

Memory Minimum 512 MB RAM (2 GB recommended)

Disk Space Minimum 10 GB

Additional space might be necessary if you plan to use the same system as

a Flexible Image Server. The amount of additional space depends on the

number and size of workload images that you intend to store on a given

image server. See “Designating a Flexible Image Server” in your User

Guide.

Database Server One of the following:

Microsoft SQL Server* 2005 Express Edition, included in your

software distribution

Existing local or remote Microsoft SQL Server 2005 database server

Windows Software

Components

Windows Server 2003 systems (all editions):

Microsoft IIS 5.0/6.0 (with ASP.NET)

Microsoft .NET Framework 2.0 SP2 and later. Download a copy from

the Microsoft Download Center (http://www.microsoft.com/

downloads/details.aspx?familyid=5B2C0358-915B-4EB5-9B1D-

10E506DA9D0F).

For more details, see Prerequisites for Windows Server 2003

Systems (page 12).

Windows Server 2008 systems (all editions):

Microsoft .NET Framework 3.5 SP1. Download a copy from the

Microsoft Download Center (http://www.microsoft.com/downloads/

details.aspx?FamilyId=AB99342F-5D1A-413D-8319-

81DA479AB0D7).

Web Server (IIS 7.0)

For more details, see Prerequisites for Windows Server 2008

Systems (page 12)

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