Novell IFOLDER 3.6 - READ ME 05-2008 User manual

iFolder 3.6 Readme

129

novdocx (en) 10 March 2008

iFolder 3.6 Readme

May 2008

12.1 Overview

This Readme discusses the known issues for iFolderTM 3.6 for OES 2 Linux and for the iFolderTM

client for iFolderTM 3.6.

12.2 Known Issues for iFolder

Section 12.2.1, “The First Connection to The Server Using iFolder Client Exceeds Server

Timeout,” on page 130

Section 12.2.2, “Pre-Beta 5 Binary Upgrade is Not Supported,” on page 130

Section 12.2.3, “First Nautilus Refresh Does Not Display iFolder Icons,” on page 130

Section 12.2.4, “iFolder 3.6 Server Fails to Function After Upgrade from OES 1 SP2 to OES2,”

on page 131

Section 12.2.5, “Managing Orphaned iFolders Fails in Multi-Server Environment,” on

page 131

Section 12.2.6, “Large File Upload Fails,” on page 131

Section 12.2.7, “Changing the LDAP Search Contexts in Web Admin Does Not Reflect in the

Server,” on page 132

Section 12.2.8, “Simias Runs Even After iFolder Exit,” on page 132

Section 12.2.9, “Enable/Disable Toggling Does Not Function in a Multi-Volume Configuration

in the Server Page,” on page 132

Section 12.2.10, “LDAP Search Context in a Slave Server Configuration is Not Updated in the

Simias.config File,” on page 132

Section 12.2.11, “System.NullReferenceException On Deleting an iFolder After Ownership

Transfer,” on page 132

Section 12.2.12, “Removing Membership After Ownership Transfer Throws Exception,” on

page 133

Section 12.2.13, “Web Admin/ Web Access Login Fails at The First Attempt,” on page 133

Section 12.2.14, “Redirect URL Fails When Accessing iFolder Via NetWare Access Gateway,”

on page 133

Section 12.2.15, “SSO with Identity Injection to iFolder Web Access Fails,” on page 133

This section describes known issues for the iFolder enterprise server, Web Access server, and Web

Admin server.

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12.2.1 The First Connection to The Server Using iFolder Client

Exceeds Server Timeout

When you attempt to configure an iFolder user account, either it takes a longer time (90 to 20

seconds) than expected or it throws a Timeout error. In the latter case, further iFolder operations fail

and you cannot create a new account until the old one is removed. Due to this partial account

creation, user account details have incorrect information and certain operations throw exception

error.

The workaround for this issue is:

1Go to /var/simias/data/simias directory and open the Simias.config file.

2Search for Context dn in the config file.

3Add each sub-container or sub-context or usergroup or dynamic group one after the other.

For eg:

Context dn="ou=<prv>,o=<novell>"/

Context dn="ou=<blr>,o=<novell>"/

Context dn="cn=<usergroup>,o=<novell>"/

Context dn="cn=<dynamicgroup>,o=<novell>"/

4Make sure that for all the above serach context, read rights are given for the iFolder proxy

users.

5Save the file and restart Apache to load the new contexts with appropriate users.

12.2.2 Pre-Beta 5 Binary Upgrade is Not Supported

An automatic pre-beta 5 to FCS upgrade is not supported. To upgrade the iFolder server from a prior

beta version (beta1 to beta 4) to FCS, follow the steps given below:

1Right-click the desktop and select Open Terminal.

2At the command prompt, enter

rpm -Uvh --force ifolder3-enterprise-3.6.0.xxxx-1-2.1.i586.rpm

NOTE: Replace xxxx with the FCS build revision number.

IMPORTANT: The format for the version number for the iFolder enterprise server RPM is

3.6.0.xxxx. For example, ifolder3-enterprise-3.6.0.7226.1-2.

![(Bug 305852, Last updated:08/27/2007)]

12.2.3 First Nautilus Refresh Does Not Display iFolder Icons

When you convert a normal folder to an iFolder by using Nautilus, the change in the icon is not

reflected if your iFolder client runs on SLED 10. This issue is fixed on SLED 10 SP1.

![(Bug 271217, Last updated: 09/05/2007)]

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12.2.4 iFolder 3.6 Server Fails to Function After Upgrade from

OES 1 SP2 to OES2

The iFolder 3.6 installed and conffigured on NSS volumes fails to function after the server upgrade

from OES 1 SP2 to OES2. The potential cause is that the Simias.config file created during the

upgrade is missing.

The workaround is:

1Take the file system backup of iFolder 3.2 data store and Simias.config file.

Default location is /var/lib/wwwrun/.local/share/Simias.config.

Ensure that you know the iFolder Proxy user password.

2Open a terminal console and enter /opt/novell/ifolder3/bin/simias-server-

setup --upgrade.

3Follow the on-screen instruction to manually upgrade the server.

![(Bug 330324, Last updated: 10/03/2007)]

12.2.5 Managing Orphaned iFolders Fails in Multi-Server

Environment

In a Multi-server setup, where a master server connected to two slave servers, and an iFolder user is

removed from LDAP, the iFolders that belong to that user are not displayed as orphans.

![(Bug 328103, Last updated, 09/26/2007)]

12.2.6 Large File Upload Fails

When you attempt to upload large files of size more than 1 GB, upload is cancelled and iFolder

throws an exception.

To resolve this, you must install the latest Mono® and XSP patches which is available through

Novell Customer center.

To apply the patches,

1Install iFolder with OES 2.

2During OES 2 configuration, select Customer Center Configuration.

3Complete the Novell Customer Center System Registration procedure.

4Continue with the remaining steps for configuration.

5Once you complete the configuration, open YaST2 > Online Update to resolve the

dependencies and apply the Software patches available on your machine.

![(Bug 236121 and 309100, Last updated: 09/20/2007 and 09/27/2007 respectively)]

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12.2.7 Changing the LDAP Search Contexts in Web Admin

Does Not Reflect in the Server

In the Web Admin console, if the LDAP context is changed, then the proxy user does not have the

rights to browse the user identity in the context. The workaround is to execute simias-server-

setup --updateLdap in the terminal console. The command line utility is available at /opt/

novell/ifolder3/bin.

![(Bug 292290, Last updated: 07/19/2007)]

12.2.8 Simias Runs Even After iFolder Exit

If you log in to the iFolder server using the thick client, log out, then attempt to convert a normal

folder to an iFolder by using Nautilus, you can see that the folder is converted to an iFolder. This is

because Simias runs even after your exit from the client, allowing the Nautilus plug-in to perform all

the operations equivalent to the iFolder client.

![(Bug 272176, Last updated: 07/19/2007)]

12.2.9 Enable/Disable Toggling Does Not Function in a Multi-

Volume Configuration in the Server Page

Irrespective of the status of the data store, both the Enable and Disable buttons are active when you

select a data store. In other words, even if the data store is enabled, the Enable button stays active

and when the data store is disabled, the Disable button stays active. When you select any part of the

data store and click the Disable button (if the data store is enabled), both the buttons becomes

inactive. This does not affect any functionality.

![(Bug 298690, Last updated: 08/14/2007)]

12.2.10 LDAP Search Context in a Slave Server Configuration

is Not Updated in the Simias.config File

During iFolder configuration via YaST, installing an iFolder slave server into an existing domain

does not update the Simias.config file with the given LDAP search context unless it is same as

that of the master iFolder server.

The workaround for this issue is that to update the LDAP search context in the Server Details page

of the Web Admin console and execute simias-server-setup --updateLdap in the

terminal console. The command line utility is available at /opt/novell/ifolder3/bin.

![(Bug 304349, Last updated: 08/28/2007)]

12.2.11 System.NullReferenceException On Deleting an iFolder

After Ownership Transfer

When an iFolder user transfers the ownership of an iFolder to you, and subsequently you attempt to

delete that iFolder through Web Access, an exception stack trace is displayed in the browser.

![(Bug 302651, Last updated:08/27/2007)]

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12.2.12 Removing Membership After Ownership Transfer

Throws Exception

When you transfer the ownership of an iFolder to a new member, and subsequently you attempt to

remove your membership from that iFolder, an exception stack trace is displayed in the browser.

![(Bug 302645, Last updated: 08/27/2007)]

12.2.13 Web Admin/ Web Access Login Fails at The First

Attempt

The first attempt to log in to both Web Admin and Web Access fails when the server is first

configured. The potential cause for this issue is the prolonged time duration taken to complete the

LDAP sync. The workaround for this issue is to restart the Apache server.

![(Bug 305854, Last updated: 08/29/2007)]

12.2.14 Redirect URL Fails When Accessing iFolder Via

NetWare Access Gateway

The Redirect URL configured for iFolder Web consoles fails when you access iFolder through

NetWare Access Gateway.

![(Bug 250186, Last updated: 09/19/2007)]

12.2.15 SSO with Identity Injection to iFolder Web Access Fails

The SSO with identity injection to the iFolder Web Access fails if the previous session cookie exists

in the machine.

![(Bug 309993, Last updated: 09/19/2007)]

12.3 Known Issues For the iFolder Client For

Linux

This section describes known issues for iFolder client for Linux.

Section 12.3.1, “Pre-Beta Binary Upgrade is Not Supported,” on page 133

Section 12.3.2, “Delta Sync is Not Supported for Encrypted iFolders,” on page 134

12.3.1 Pre-Beta Binary Upgrade is Not Supported

An automatic pre-beta 5 (beta1 to beta 4) upgrade to FCS is not supported. To upgrade the iFolder

client from a prior beta version to FCS, you must uninstall the existing client and install the new

version of the iFolder client software.

To force upgrade the existing client,

1Right-click the desktop and select Open Terminal.

2At the command prompt, enter the following commands in the order given:

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rpm -Uvh --force simias-1.6.0.xxxx-1-2.1.i586.rpm

rpm -Uvh --force ifolder3-3.6.0.xxxx-1-2.1.i586.rpm

rpm -Uvh --force nautilus-ifolder3-3.6.0.xxxx-1-2.1.i586.rpm

NOTE: Replace xxxx with the FCS build revision number.

IMPORTANT: The format for the version number for the iFolder client and the iFolder enterprise

server RPMs is 3.6.0.xxxx. For example, ifolder3-3.6.0.7226.1-2.

![(Bug 305852, Last updated:08/27/2007)]

12.3.2 Delta Sync is Not Supported for Encrypted iFolders

Modifying any file in an encrypted iFolder performs a full sync to the iFolder server, instead of

synchronizing only the changes.

![(Bug 297664, Last updated: 08/06/2007)]

12.4 Known Issues for the iFolder Client For

Windows

This section describes known issues for iFolder client for Windows.

Section 12.4.1, “Pre-Beta Binary Upgrade is Not Supported,” on page 134

Section 12.4.2, “File Size Limit for Uploading,” on page 135

Section 12.4.3, “An Encrypted iFolder Fails to Prompt for a Passphrase On Downloading,” on

page 135

Section 12.4.4, “Migration Wizard Throws a Random Exception,” on page 135

Section 12.4.5, “Delta Sync is Not Supported for Encrypted iFolders,” on page 135

Section 12.4.6, “iFolder Randomly Crashes on Uploading a Folder,” on page 135

Section 12.4.7, “Changing The Server IP Address Fails,” on page 135

Section 12.4.8, “Right-Click Option Convert to iFolder is Not Available,” on page 136

12.4.1 Pre-Beta Binary Upgrade is Not Supported

An automatic pre-beta 5 (beta 1 to beta 4) upgrade to FCS is not supported. To upgrade the iFolder

client from a prior beta version to FCS, you must uninstall the existing client and install the new

version of the iFolder client software.

IMPORTANT: The format for the version number for the iFolder client exe is 3.6.0.xxxx. For

example, ifolder3-3.6.0.7226.1-2.exe

![(Bug 301342, Last updated:08/27/2007)]

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12.4.2 File Size Limit for Uploading

It takes long hours to upload multiple files of total size larger than 1 GB. The workaround is to

apply the latest Mono® and XSP patches to iFolder.

To apply the patches, see the workaround described in Section 12.2.6, “Large File Upload Fails,” on

page 131.

![(Bug 236121, Last updated: 03/05,2007)]

12.4.3 An Encrypted iFolder Fails to Prompt for a Passphrase

On Downloading

If you create an encrypted iFolder through the Web Access console or Linux client and log in to the

Windows client, but do not provide a passphrase at the time of login, then you attempt to download

the iFolder from the Windows client, iFolder downloads the encrypted iFolder as it is without

prompting for the passphrase. It also fails to synchronize any files in the downloaded iFolder.

![(Bug 326237, Last updated: 09/20/2007)]

12.4.4 Migration Wizard Throws a Random Exception

When you attempt to migrate iFolder 2.xto 3.6, the Migration Wizard randomly throws exception

error even though it successfully migrated to iFolder 3.6.

![(Bug 309154, Last updated: 09/11/2007)]

12.4.5 Delta Sync is Not Supported for Encrypted iFolders

Modifying any file in an encrypted iFolder performs a full sync to the iFolder server, instead of

synchronizing only the changes.

![(Bug 297664, Last updated: 08/06/2007)]

12.4.6 iFolder Randomly Crashes on Uploading a Folder

If you install the iFolder Windows client and create a new account, then click Upload a folder >

Browse to locate a folder to upload, iFolder crashes and throws an error message.

The workaround for this issue is to uninstall iFolder and .NET, and install them again.

![(Bug 326666, Last updated:09/20/2007)]

12.4.7 Changing The Server IP Address Fails

When you attempt to change the server IP address by Edit > Account settings > Server Properties

option, the Properties dialog box does not show the change you made.

![(Bug 288131, Last updated:09/18/2007)]

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12.4.8 Right-Click Option Convert to iFolder is Not Available

When you right-click any normal folder, the Convert to iFolder option is not available in Windows

Explorer.

![(Bug 288937, Last updated:08/28/2007)]

12.5 Documentation

For more information about the iFolder 3.6, see the iFolder 3.6 Documentation site (http://

www.novell.com/documentation/ifolder3/)

12.6 Additional Information

The following sources provide additional information:

Novell Open Enterprise Server Product Site (http://www.novell.com/products/

openenterpriseserver)

Novell Open Enterprise Server Documentation (http://www.novell.com/documentation/oes)

Novell Technical Support (http://www.novell.com/support)

12.7 Documentation Conventions

In this documentation, a greater-than symbol (>) is used to separate actions within a step and items

in a cross-reference path.

A trademark symbol (®, TM, etc.) denotes a Novell trademark; an asterisk (*) denotes a third-party

trademark.

12.8 Legal Notices

Novell, Inc., makes no representations or warranties with respect to the contents or use of this

documentation, and specifically disclaims any express or implied warranties of merchantability or

fitness for any particular purpose. Further, Novell, Inc., reserves the right to revise this publication

and to make changes to its content, at any time, without obligation to notify any person or entity of

such revisions or changes.

Further, Novell, Inc., makes no representations or warranties with respect to any software, and

specifically disclaims any express or implied warranties of merchantability or fitness for any

particular purpose. Further, Novell, Inc., reserves the right to make changes to any and all parts of

Novell software, at any time, without any obligation to notify any person or entity of such changes.

Any products or technical information provided under this Agreement may be subject to U.S. export

controls and the trade laws of other countries. You agree to comply with all export control

regulations and to obtain any required licenses or classification to export, re-export, or import

deliverables. You agree not to export or re-export to entities on the current U.S. export exclusion

lists or to any embargoed or terrorist countries as specified in the U.S. export laws. You agree to not

use deliverables for prohibited nuclear, missile, or chemical biological weaponry end uses. Please

refer to Novell International Trade Service Web Page (http://www.novell.com/info/exports/) for

more information on exporting Novell software. Novell assumes no responsibility for your failure to

obtain any necessary export approvals.

iFolder 3.6 Readme 137

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photocopied, stored on a retrieval system, or transmitted without the express written consent of the

publisher.

Novell, Inc., has intellectual property rights relating to technology embodied in the product that is

described in this document. In particular, and without limitation, these intellectual property rights

may include one or more of the U.S. patents listed at Novell Legal Patents Web Page (http://

www.novell.com/company/legal/patents/) and one or more additional patents or pending patent

applications in the U.S. and in other countries.

For Novell trademarks, see the Novell Trademark and Service Mark List (http://www.novell.com/

company/legal/trademarks/tmlist.html).

All third-party trademarks are the property of their respective owners.

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