Novell DATA SYNCHRONIZER - 07-2010 User manual

Novell®

www.novell.com

novdocx (en) 16 April 2010

AUTHORIZED DOCUMENTATION

Novell Data Synchronizer Installation Guide

Data Synchronizer

July 26, 2010

Installation Guide

novdocx (en) 16 April 2010

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4Novell Data Synchronizer Installation Guide

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Contents 5

Contents

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About This Guide 7

1 Data Synchronizer Product Overview 9

1.1 What Is Data Synchronizer? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

1.1.1 Data Synchronizer Capabilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

1.1.2 Data Synchronizer Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

1.1.3 Data Synchronizer Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

1.2 Data Synchronizer System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

1.2.1 Data Synchronizer Server Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

1.2.2 Directory Service Requirement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

1.2.3 Web Browser Requirements for Synchronizer Web Admin . . . . . . . . . . . . . . . . . . . . 13

1.2.4 Connector Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

2 Data Synchronizer Installation 15

2.1 Planning a Data Synchronizer System. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

2.1.1 Planning Your Data Synchronizer System Configuration . . . . . . . . . . . . . . . . . . . . . 15

2.1.2 Gathering LDAP Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

2.1.3 Planning How to Add Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

2.1.4 Gathering GroupWise System Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

2.1.5 Planning the Data Synchronizer Database . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

2.1.6 Establishing Data Synchronizer System Security . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

2.2 Setting Up Your Data Synchronizer System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

2.2.1 Performing Pre-Installation Tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

2.2.2 Running the Data Synchronizer Installation Program . . . . . . . . . . . . . . . . . . . . . . . . 22

2.2.3 Checking the Status of the Data Synchronizer Services . . . . . . . . . . . . . . . . . . . . . . 24

2.2.4 Checking the Status of the GroupWise Connector . . . . . . . . . . . . . . . . . . . . . . . . . . 24

2.2.5 Testing Your Data Synchronizer System. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

3 What’s Next 27

3.1 Managing Your Data Synchronizer System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

3.2 Managing the GroupWise Connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

3.3 Installing Additional Connectors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

4 Data Synchronizer Installation Summary Sheet 29

A Data Synchronizer Troubleshooting 31

6Novell Data Synchronizer Installation Guide

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About This Guide 7

novdocx (en) 16 April 2010

About This Guide

The Novell Data Synchronizer Installation Guide helps you to understand and set up a core Data

Synchronizer system by installing Data Synchronizer and the GroupWise Connector. The guide is

divided into these sections:

Chapter 1, “Data Synchronizer Product Overview,” on page 9

Chapter 2, “Data Synchronizer Installation,” on page 15

Chapter 3, “What’s Next,” on page 27

Chapter 4, “Data Synchronizer Installation Summary Sheet,” on page 29

Appendix A, “Data Synchronizer Troubleshooting,” on page 31

After you have set up a core Synchronizer system, you are ready to install one or more additional

Data Synchronizer connectors. The documentation for the additional connectors is located in

separate Connector Installation and Configuration Guides.

IMPORTANT: A basic Synchronizer system does not include synchronization to mobile devices.

Audience

This guide is intended for network administrators who install and administer Data Synchronizer to

provide data synchronization between GroupWise and other collaboration applications.

Feedback

We want to hear your comments and suggestions about this manual and the other documentation

included with this product. Please use the User Comment feature at the bottom of each page of the

online documentation, or go to Novell Documentation Feedback (http://www.novell.com/

documentation/feedback.html) and enter your comments there.

Additional Documentation

For additional Data Synchronizer documentation, see the following documentation provided at the

Novell Data Synchronizer Documentation Web site (http://www.novell.com/documentation/

datasynchronizer1).

Novell Data Synchronizer Readme

Novell Data Synchronizer installation and administration guides

For additional Data Synchronizer connector documentation, see the following documentation

provided at the Novell Data Synchronizer Connectors Documentation Web site (http://

www.novell.com/documentation/datasync_connectors1).

Connector Readmes

Connector Quick Starts

Connector installation and configuration guides

8Novell Data Synchronizer Installation Guide

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Data Synchronizer Product Overview

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Data Synchronizer Product

Overview

Section 1.1, “What Is Data Synchronizer?,” on page 9

Section 1.2, “Data Synchronizer System Requirements,” on page 12

1.1 What Is Data Synchronizer?

Novell Data Synchronizer allows personal information management (PIM) data such as e-mail,

appointments, and contacts to synchronize between enterprise e-mail and collaboration applications

such as Novell GroupWise, and other collaboration applications. It is a bi-directional and many-to-

many synchronization solution that can connect multiple collaboration applications, providing real-

time, event-driven synchronization.

Section 1.1.1, “Data Synchronizer Capabilities,” on page 9

Section 1.1.2, “Data Synchronizer Components,” on page 9

Section 1.1.3, “Data Synchronizer Configurations,” on page 11

1.1.1 Data Synchronizer Capabilities

The Data Synchronizer Installation program installs a core Synchronizer system, consisting of the

Data Synchronizer services and the GroupWise Connector. After you have initiated your core

Synchronizer system, you can add additional connectors to synchronize GroupWise data with other

supported applications, as described in “Connectors” on page 10.

1.1.2 Data Synchronizer Components

A Synchronizer system consists of several components that are installed together on one server.

“Sync Engine” on page 9

“Web Administration Service” on page 10

“Configuration Engine” on page 10

“Connector Manager” on page 10

“Connectors” on page 10

Sync Engine

The Synchronizer Sync Engine (

datasync-syncengine

) is a service that provides the hub of data

flow between one or more pairs of application-specific connectors. The Sync Engine provides the

common ground among various applications, so that data provided to the Sync Engine from one

application through its connector can be passed to one or more other applications through their

connectors.

10 Novell Data Synchronizer Installation Guide

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Figure 1-1 Sync Engine with Multiple Connectors

For example, when you install the SharePoint Connector, you can synchronize data between

GroupWise and your internal SharePoint sites. Then, if you also want to synchronize data between

GroupWise and SugarCRM, you add the SugarCRM Connector to your Synchronizer system. All

connectors communicate with each other through the Sync Engine.

Web Administration Service

The Synchronizer Web Administration service (

datasync-webadmin

) provides a Web-based

interface called Synchronizer Web Admin for administration and management of your Synchronizer

system. Synchronizer Web Admin allows you to add and remove connectors, as well add or remove

users for specific connectors and configure their individual synchronization settings.

Users can log in to the Synchronizer Web Admin URL using their personal network login

credentials to access the Data Synchronizer User Options page. Here, they can configure and control

the synchronization settings for their applications. For more information, see the Quick Start (http://

www.novell.com/documentation/datasync_connectors1) for each connector.

Configuration Engine

The Synchronizer Configuration Engine (

datasync-configengine

) is a service that provides

communication between Synchronizer Web Admin and the Sync Engine. The Config Engine passes

configuration information from the Sync Engine to Synchronizer Web Admin for viewing, and it

passes your configuration changes back to the Sync Engine for implementation.

Connector Manager

The Synchronizer Connector Manager (

datasync-connectors

) is a service that provides

communication between the Sync Engine and connectors.

Connectors

Synchronizer Connectors transfer data between two or more applications. Each connector acts as a

code converter and data filter to translate information between an application-specific format and an

application-neutral format that can be consumed by other application-specific connectors. For

example, if you install add the SugarCRM connector to your Synchronizer system, your GroupWise

contact information can be synchronized with the contact information in SugarCRM.

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