Novell DATA SYNCHRONIZER - 07-2010 User manual

Novell®

www.novell.com

novdocx (en) 16 April 2010

AUTHORIZED DOCUMENTATION

Novell Data Synchronizer Mobility Pack Installation Guide

Data Synchronizer Mobility Pack

Public Beta

July 14, 2010

Installation Guide

novdocx (en) 16 April 2010

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4Novell Data Synchronizer Mobility Pack Installation Guide

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Contents 5

Contents

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About This Guide 7

1 Product Overview 9

1.1 What Is Data Synchronizer? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

1.1.1 Data Synchronizer Capabilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

1.1.2 Data Synchronizer Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

1.1.3 Data Synchronizer Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

1.2 Data Synchronizer System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

1.2.1 Data Synchronizer Server Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

1.2.2 Directory Service Requirement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

1.2.3 Web Browser Requirements for Synchronizer Web Admin . . . . . . . . . . . . . . . . . . . . 13

1.2.4 Connector Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

2 Mobility Pack Installation 15

2.1 Planning a Data Synchronizer System. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

2.1.1 Planning Your Data Synchronizer System Configuration . . . . . . . . . . . . . . . . . . . . . 15

2.1.2 Gathering LDAP Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

2.1.3 Planning How to Add Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

2.1.4 Gathering GroupWise System Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

2.1.5 Gathering Mobile Device Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

2.1.6 Planning the Data Synchronizer Database . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

2.1.7 Establishing Data Synchronizer System Security . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

2.2 Setting Up Your Data Synchronizer System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

2.2.1 Performing Pre-Installation Tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

2.2.2 Running the Data Synchronizer Mobility Pack Installation Program . . . . . . . . . . . . . 25

2.2.3 Checking the Status of the Data Synchronizer Services . . . . . . . . . . . . . . . . . . . . . . 27

2.2.4 Checking the Status of the Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

2.2.5 Managing Initial Device Synchronization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

2.2.6 Testing Your Data Synchronizer System. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

2.2.7 Uninstalling the Mobility Pack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

3 What’s Next 31

3.1 Managing Your Data Synchronizer System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

3.2 Managing the GroupWise Connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

3.3 Managing the Mobility Connector. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

3.4 Installing Additional Connectors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

4 Mobility Pack Installation Summary Sheet 33

A Mobility Pack Troubleshooting 35

6Novell Data Synchronizer Mobility Pack Installation Guide

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About This Guide 7

novdocx (en) 16 April 2010

About This Guide

The Novell Data Synchronizer Mobility Pack Installation Guide helps you to understand and set up

a Data Synchronizer system by installing the Data Synchronizer Mobility Pack, which consists of

Data Synchronizer, the GroupWise Connector, and the Mobility Connector. The guide is divided

into these sections:

Chapter 1, “Product Overview,” on page 9

Chapter 2, “Mobility Pack Installation,” on page 15

Chapter 3, “What’s Next,” on page 31

Chapter 4, “Mobility Pack Installation Summary Sheet,” on page 33

Appendix A, “Mobility Pack Troubleshooting,” on page 35

Audience

This guide is intended for network administrators who install and administer Data Synchronizer to

provide data synchronization between GroupWise and mobile devices.

Feedback

We want to hear your comments and suggestions about this manual and the other documentation

included with this product. Please use the User Comment feature at the bottom of each page of the

online documentation, or go to Novell Documentation Feedback (http://www.novell.com/

documentation/feedback.html) and enter your comments there.

Additional Documentation

For additional Data Synchronizer documentation, see the following documentation provided at the

Novell Data Synchronizer Documentation Web site (http://www.novell.com/documentation/

datasynchronizer1).

Novell Data Synchronizer Mobility Pack Readme

Novell Data Synchronizer installation and administration guides

For additional Data Synchronizer connector documentation, see the following documentation

provided at the Novell Data Synchronizer Connectors Documentation Web site (http://

www.novell.com/documentation/datasync_connectors1).

Connector Readmes

Connector Quick Starts

Connector installation and configuration guides

For device-specific setup instructions, see the Novell Data Synchronizer Mobility Connector Wiki

(http://wiki.novell.com/index.php/Data_Synchronizer_Mobility_Connector).

8Novell Data Synchronizer Mobility Pack Installation Guide

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Product Overview

novdocx (en) 16 April 2010

Product Overview

Section 1.1, “What Is Data Synchronizer?,” on page 9

Section 1.2, “Data Synchronizer System Requirements,” on page 12

1.1 What Is Data Synchronizer?

Novell Data Synchronizer allows personal information management (PIM) data such as e-mail,

appointments, tasks, and contacts to synchronize between enterprise e-mail and collaboration

applications such as Novell GroupWise, other collaboration applications, and mobile devices. It is a

bi-directional and many-to-many synchronization solution that can connect multiple collaboration

applications and mobile devices, providing real-time, event-driven synchronization.

Section 1.1.1, “Data Synchronizer Capabilities,” on page 9

Section 1.1.2, “Data Synchronizer Components,” on page 9

Section 1.1.3, “Data Synchronizer Configurations,” on page 12

1.1.1 Data Synchronizer Capabilities

The Data Synchronizer Mobility Pack installs a Synchronizer system, the GroupWise Connector,

and the Mobility Connector. This configuration is the next generation of mobile device support for

GroupWise users. Many popular device operating systems are supported, including Android, Apple,

Maemo, Palm, Symbian, and Windows Mobile.

After you have created your Synchronizer system by installing the Mobility Pack, you can add

additional connectors to synchronize GroupWise data with other supported applications, as

described in “Connectors” on page 10.

1.1.2 Data Synchronizer Components

A Synchronizer system consists of several components that are installed together on one server

when you install the Data Synchronizer Mobility Pack.

“Sync Engine” on page 9

“Web Administration Service” on page 10

“Configuration Engine” on page 10

“Connector Manager” on page 10

“Connectors” on page 10

Sync Engine

The Synchronizer Sync Engine (

datasync-syncengine

) is a service that provides the hub of data

flow between one or more pairs of application-specific connectors. The Sync Engine provides the

common ground among various applications, so that data provided to the Sync Engine from one

application through its connector can be passed to one or more other applications through their

connectors.

10 Novell Data Synchronizer Mobility Pack Installation Guide

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Figure 1-1 Sync Engine with Multiple Connectors

For example, when you install the Mobility Pack, you can synchronize data between GroupWise and

mobile devices. Then, if you also want to synchronize data between GroupWise and SugarCRM,

you add the SugarCRM Connector to your Synchronizer system. All connectors communicate with

each other through the Sync Engine.

Web Administration Service

The Synchronizer Web Administration service (

datasync-webadmin

) provides a Web-based

interface called Synchronizer Web Admin for administration and management of your Synchronizer

system. Synchronizer Web Admin allows you to add and remove connectors, as well add or remove

users for specific connectors and configure their individual synchronization settings.

Users can log in to the Synchronizer Web Admin URL using their personal network login

credentials to access the Data Synchronizer User Options page. Here, they can configure and control

the synchronization settings for their applications. For more information, see the Quick Start (http://

www.novell.com/documentation/datasync_connectors1) for each connector.

Configuration Engine

The Synchronizer Configuration Engine (

datasync-configengine

) is a service that provides

communication between Synchronizer Web Admin and the Sync Engine. The Config Engine passes

configuration information from the Sync Engine to Synchronizer Web Admin for viewing, and it

passes your configuration changes back to the Sync Engine for implementation.

Connector Manager

The Synchronizer Connector Manager (

datasync-connectors

) is a service that provides

communication between the Sync Engine and connectors.

Connectors

Synchronizer Connectors transfer data between two or more applications. Each connector acts as a

code converter and data filter to translate information between an application-specific format and an

application-neutral format that can be consumed by other application-specific connectors. For

example, when you install the Mobility Pack, which includes the GroupWise Connector and the

Mobility Connector, GroupWise content can be synchronized to any mobile device that uses

Microsoft ActiveSync. Or, if you install add the SugarCRM connector to your Synchronizer system,

your GroupWise contact information can be synchronized with the contact information in

SugarCRM.

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