Novell CLIENT LOGIN EXTENSION 3.7 - ADMINISTRATION Instruction Manual

Novell®

www.novell.com

novdocx (en) 7 January 2010

AUTHORIZED DOCUMENTATION

Client Login Extension 3.7 User Guide

Client Login Extension

3.7

Apri 20, 2010

Administration Guide

novdocx (en) 7 January 2010

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4Client Login Extension 3.7 User Guide

novdocx (en) 7 January 2010

Contents 5

Contents

novdocx (en) 7 January 2010

About This Guide 7

1Overview 9

2 System Requirements 11

3 Preliminary Tasks 13

4 Installing Client Login Extension 15

5 Configuring the Client Login Extension MSI Files 19

5.1 Localizing Client Login Extension Files for Other Languages . . . . . . . . . . . . . . . . . . . . . . . . . 21

6 Installing the Client Login Extension MSI File 23

6.1 Installing the Extension . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

6.1.1 Providing a Custom Gina Name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

6.2 Using the Client Login Extension Installer Command Line Options. . . . . . . . . . . . . . . . . . . . . 25

7 Using the Forgotten Password Feature 27

7.1 Accessing Forgotten Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

7.2 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

8 Uninstalling the Client Login Configuration Utility 31

8.1 Using Add or Remove Programs to Uninstall the Configuration Utility. . . . . . . . . . . . . . . . . . . 31

8.2 Using the Setup Wizard to Uninstall the Configuration Utility. . . . . . . . . . . . . . . . . . . . . . . . . . 31

6Client Login Extension 3.7 User Guide

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About This Guide 7

novdocx (en) 7 January 2010

About This Guide

This guide contains information about using the Client Login Extension to provide password self-

service functionality in Novell®ClientTM, Novell SecureLogin 7.0 SP1, and Microsoft* Login

GINA. The guide is organized as follows:

Chapter 1, “Overview,” on page 9

Chapter 2, “System Requirements,” on page 11

Chapter 3, “Preliminary Tasks,” on page 13

Chapter 4, “Installing Client Login Extension,” on page 15

Chapter 5, “Configuring the Client Login Extension MSI Files,” on page 19

Chapter 6, “Installing the Client Login Extension MSI File,” on page 23

Chapter 7, “Using the Forgotten Password Feature,” on page 27

Audience

This guide is intended for administrators, consultants, and network engineers who require to

configure the password recovery help by using Client Login Extension.

Documentation Updates

For the most recent version of this document, see the Novell Documentation Web site (http://

www.novell.com/documentation/cle37/cle37_user_guide/data/bookinfo.html).

Additional Documentation

For additional documentation for Identity Manager, see the Identity Manager Documentation Web

site (http://www.novell.com/documentation/idm36/index.html).

Documentation Conventions

In Novell documentation, a greater-than symbol (>) is used to separate actions within a step and

items in a cross-reference path.

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trademark.

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forward slash, such as Linux* or UNIX*, should use forward slashes as required by your software.

8Client Login Extension 3.7 User Guide

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Overview

novdocx (en) 7 January 2010

Overview

The Client Login Extension facilitates password self-service by adding a link to the Novell®and

Microsoft GINA login clients. When users click the Forgot Password link in their login client, the

Client Login Extension launches a restricted browser to access the Password Self-Service feature on

the login clients. This feature assists in reducing help desk calls from people who forget their

passwords.

The password recovery support is available for graphical authentication interfaces such as GINA

and Credential Provider for LDAP clients, Novell ClientTM, and Microsoft clients. Clients in the

Windows 7 and Windows Vista operating systems support Credential Provider model of graphical

authentication interface.

NOTE: Among Windows Vista (64-bit) operating systems, Client Login Extension support is

available for Enterprise Editions only.

Clients in other operating systems support GINA model of graphical authentication interface.

NOTE: In the Active Directory environment, the password recovery support for Credential

Provider is available for all platforms except Windows 7 and Windows Vista.

The password recovery support through Client Login Extension tool is also available for locked

workstations and for workstations in which user operations are controlled by Desktop Automation

Services (DAS).

Configuring the Password Self-Service Feature

The Admin user runs the Configuration Utility of Client Login Extension and provides registry

entries for the MSI file. The registry entries for the MSI file include a welcome note, text to be

shown as a link, URL of the target server, and other required options. Entered values are displayed

as fields on the restricted password self-service browser. The user who forgot the password should

provide the required values in the self-service browser and retrieve the forgotten password.

Running the Configuration Utility of Client Login Extension configures the Client Login Extension

MSI file, which you then install on client workstations running the Novell ClientTM software, Novell

SecureLogin 7.0 SP1, or the Microsoft GINA. The Client Login Extension works on Windows* XP,

Windows Vista, and Windows 2000 workstations.

The Client Login Extension MSI files come in a number of different languages. You must configure

the Client Login Extension file for each language, including English, before it can be used.

The Client Login Extension Configuration utility allows the system administrator to specify the

following configuration information for the Client Login Extension MSI file:

You can set the URL for password self-service.

For the Microsoft GINA client or Novell SecureLogin 7.0 SP1, you can include text (such as

“Forgotten Password”) for the link to the password self-services.

10 Client Login Extension 3.7 User Guide

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NOTE: The Client Login Extension for Novell Identity Manager works with the native Microsoft

GINA, Novell SecureLogin 7.0 SP1, and the Novell Client 4.91 SP3 or later. It does not work with

any application that alters the Microsoft GINA, except the Novell Client 4.91 SP3 or later. The

Client Login Extension has been tested for use on licensed Novell Identity Manager 3.5 and later

systems.

The remaining sections in this guide step you through installing and using the Client Login

Extension Configuration utility to configure the Client Login Extension MSI files. Instructions for

using the Client Login Extension MSI files are also included.

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