Novell ADMINSTUDIO 9.5 User manual

AdminStudio 9.5

ZENworks Edition

Installation Guide

Version 9.5

Legal Information

This product contains proprietary and confidential technology, information and creative works owned by Flexera Software, Inc. and/or

InstallShield Co. Inc. and their respective licensors, if any. Any use, copying, publication, distribution, display, modification, or transmission of

such technology in whole or in part in any form or by any means without the prior express written permission of Flexera Software, Inc. and/or

InstallShield Co. Inc. is strictly prohibited. Except where expressly provided by Flexera Software, Inc. and/or InstallShield Co. Inc. in writing,

possession of this technology shall not be construed to confer any license or rights under any Flexera Software, Inc. and/or InstallShield Co. Inc.

intellectual property rights, whether by estoppel, implication, or otherwise.

All copies of the technology and related information, if allowed by Flexera Software, Inc. and/or InstallShield Co. Inc., must display this notice of

Trademarks

Flexera Software, AdminStudio, FLEXenabled, FLEXlm, FLEXnet, FLEXcertified, FLEXnet Connect, FLEXnet Connector, FLEXnet Manager,

FLEXnet Publisher, Globetrotter, InstallShield, InstallShield Developer, InstallShield DevStudio, InstallShield Professional, and Package For The

Web are registered trademarks or trademarks of Flexera Software, Inc. and/or InstallShield Co. Inc. in the United States of America and/or other

countries. All other brand and product names mentioned herein are the trademarks and registered trademarks of their respective owners.

Restricted Rights Legend

The software and documentation are “commercial items,” as that term is defined at 48 C.F.R. §2.101, consisting of “commercial computer

software” and “commercial computer software documentation,” as such terms are used in 48 C.F.R. §12.212 or 48 C.F.R. §227.2702, as

applicable. Consistent with 48 C.F.R. §12.212 or 48 C.F.R. §227.2702-1 through 227.7202-4, as applicable, the commercial computer software

and commercial computer software documentation are being licensed to U.S. government end users (A) only as commercial items and (B) with

only those rights as are granted to all other end users pursuant to the terms and conditions set forth in the Flexera Software, Inc. standard

commercial agreement for this software. Unpublished rights reserved under the copyright laws of the United States of America.

September 2009

Book Name: AdminStudio 9.5 ZENworks Edition Installation Guide

Part Number: ADS-0950-IGZ0

Product Release Date: 23 November 2009

AdminStudio 9.5 ZENworks Edition Installation Guide ADS-0950-IGZ0 3

Contents

1 AdminStudio 9.5 System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Hardware and Software Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5

ZENworks Edition Requirement: Connection to a ZENworks Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6

2 Installing AdminStudio 9.5 ZENworks Edition . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

3 Activating Your Product . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

About Activation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14

Activating AdminStudio ZENworks Edition . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14

Activation Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16

General Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16

Offline Activation Via Email. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17

Activating Products Silently . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18

Reactivating AdminStudio on a Different Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19

4 Evaluating AdminStudio. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Evaluating AdminStudio Enterprise Edition Client Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21

Evaluating the AdminStudio Enterprise Server Web Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23

5 Upgrading Your Product Edition . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Contents

4ADS-0950-IGZ0 AdminStudio 9.5 ZENworks Edition Installation Guide

AdminStudio 9.5 ZENworks Edition Installation Guide ADS-0950-IGZ0 5

AdminStudio 9.5 System

Requirements

Before installing the AdminStudio ZENworks Edition, review the following hardware and software requirements:

•Hardware and Software Requirements

•ZENworks Edition Requirement: Connection to a ZENworks Server

Hardware and Software Requirements

The recommended system configuration for a machine running AdminStudio ZENworks Edition is:

Table 1-1 • AdminStudio Client Tool Machine Requirements

Category Description

Processor 1 GHz 32-bit (x86) or greater

RAM 256 MB or greater (512 MB preferred)

Hard Disk 1.1 GB

Display Designed for XGA at 1024 x 768 resolution or higher

Operating System Windows 7, Windows Vista, Windows XP (SP1 or later is recommended), Windows

2000 SP3 or later, or Windows Server 2003 or later.

Browser Microsoft Internet Explorer 5.5 or later

Privileges Administrative privileges on the system

Chapter 1: AdminStudio 9.5 System Requirements

ZENworks Edition Requirement: Connection to a ZENworks Server

6ADS-0950-IGZ0 AdminStudio 9.5 ZENworks Edition Installation Guide

ZENworks Edition Requirement: Connection to

a ZENworks Server

To use AdminStudio ZENworks Edition, you must be able to connect to a ZENworks server. The first time you

launch one of the AdminStudio tools, you will be prompted to enter the login credentials to a ZENworks server.

After you successfully connect to that server, you will not be required to enter this information again.

AdminStudio 9.5 ZENworks Edition Installation Guide ADS-0950-IGZ0 7

Installing AdminStudio 9.5

ZENworks Edition

To install AdminStudio 9.5 ZENworks Edition, perform the following steps.

Task: To install AdminStudio ZENworks Edition:

1. Launch the AdminStudio ZENworks Edition installation program. The InstallShield Wizard opens.

Chapter 2: Installing AdminStudio 9.5 ZENworks Edition

8ADS-0950-IGZ0 AdminStudio 9.5 ZENworks Edition Installation Guide

2. Click Next. The Location to Save Files panel opens.

3. Select a folder where you would like the installation files saved, or accept the default location, and click Next.

The Extracting Files panel opens.

Chapter 2: Installing AdminStudio 9.5 ZENworks Edition

AdminStudio 9.5 ZENworks Edition Installation Guide ADS-0950-IGZ0 9

When extraction is complete, the Welcome panel opens.

4. Click Next. The License Agreement panel opens.

Chapter 2: Installing AdminStudio 9.5 ZENworks Edition

10 ADS-0950-IGZ0 AdminStudio 9.5 ZENworks Edition Installation Guide

5. Select the I accept the terms in the license agreement option and click Next. The Customer

Information panel opens.

6. Enter a User Name and Organization name to identify this installation of AdminStudio, and click Next to

continue. The Destination Folder panel opens.

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