Nortel IP Phone 2007 User manual

Carrier VoIP

Nortel IP Phone 2007 User

Guide

NN10300-020

Document status: Standard

Document version: 01.02

Document date: 20 October 2006

The information in this document is sourced in Canada, the United States of America, and the United Kingdom.

This is the Way, This is Nortel, Nortel, the Nortel logo, the globemark design, and the NORTEL NETWORKS

corporate logo, are trademarks of Nortel Networks. All other trademarks are the property of their respective owners.

Contents

New in this release 7

Overview 9

IP Phone terminal description 9

Touch panel description 11

Application area 11

Tools area 12

Calibration 13

Stylus 13

Touch screen maintenance 14

Terminal indicators 14

IP Phone 2007 menu systems 15

Main menu 15

Logoff 15

Audio 15

Display 15

Feature 16

Language 16

Time 16

User 17

History 17

Diagnostics 17

Upgrade 17

Menu hierarchy 18

Tools menu 18

Network conﬁguration 18

Local diagnostics 18

Touch panel setup 18

Contrast and brightness 19

USB devices 19

TFTP upgrade 19

Preferences 19

How to use the navigation keys 19

Carrier VoIP

Nortel IP Phone 2007 User Guide

NN10300-020 01.02 Standard

(I)SN09U 20 October 2006

4Contents

Connecting the IP Phone to the LAN 21

Procedure job aid 22

Logging on 23

Logging off 25

Maintaining the touch panel 27

Calibrating the touch panel 27

Cleaning the touch panel 28

Making calls 29

Making a call using off-hook dialing 29

Making a call using handsfree dialing 29

Making a call using predial 30

Editing a predialed number 30

Answering calls 33

Answering a call 33

Answering a second call 33

Ending a call 35

While on an active call 37

Using call hold 37

Transferring a call 37

Using conference call 38

Using the mute feature 39

Using call forward 41

Navigating the menu system 43

Navigating the main menu 43

Navigating the Audio menu 44

Navigating the Feature menu 44

Navigating the Time menu 45

Navigating the User menu 45

Using the Audio menu 47

Viewing and editing your audio proﬁle 47

Changing the default volume 48

Resetting a default volume 48

Selecting a ring tone 49

Adjusting the contrast and brightness of the display 51

Using the Feature menu 53

Using the Assign menu 53

Deﬁning the key type 54

Carrier VoIP

Nortel IP Phone 2007 User Guide

NN10300-020 01.02 Standard

(I)SN09U 20 October 2006

Contents 5

Assigning a directory entry to a feature key 55

Enabling or disabling autoscroll 55

Enabling or disabling the Inbox 56

Labeling a feature key 57

Using the Options menu 57

Enabling or disabling auto hide 57

Selecting the default line key 58

Resetting the feature key to the default settings 59

Selecting the language 61

Using the Time menu 63

Setting the time zone 63

Enabling Daylight Saving Time 63

Disabling Daylight Saving Time 64

Setting the time format 64

Setting the date format 65

Resetting the default time 66

Using the User menu 67

Viewing your username 67

Viewing your login type 67

Viewing, disabling, or enabling the auto login feature 68

Changing your password 68

Testing the local mode 71

Performing a ﬁrmware upgrade 73

Using the directory 75

Adding or editing a directory entry 75

Deleting an entry from the directory 76

Making a call using the directory 77

Using the Inbox 79

Accessing the Inbox 79

Viewing Inbox call information 80

Storing a number from the Inbox 80

Using the Inbox to make a call 81

Resetting the Inbox 81

Using the Outbox 83

Accessing the Outbox 83

Viewing Outbox call information 84

Storing a number from the Outbox 84

Using the Outbox to make a call 85

Resetting the Outbox 85

Carrier VoIP

Nortel IP Phone 2007 User Guide

NN10300-020 01.02 Standard

(I)SN09U 20 October 2006

6Contents

Adjusting the sleep timer 87

Using the Preferences tool 89

Procedure job aid 90

Using the on-screen keyboard to enter text 91

Using the dialpad to enter text 93

Access Code summary 95

Carrier VoIP

Nortel IP Phone 2007 User Guide

NN10300-020 01.02 Standard

(I)SN09U 20 October 2006

New in this release

There have been no updates to the document in this release.

Carrier VoIP

Nortel IP Phone 2007 User Guide

NN10300-020 01.02 Standard

(I)SN09U 20 October 2006

8New in this release

Carrier VoIP

Nortel IP Phone 2007 User Guide

NN10300-020 01.02 Standard

(I)SN09U 20 October 2006

Overview

The IP Phone 2007 brings voice and data to the desktop by connecting

directly to a Local Area Network (LAN) through an Ethernet connection.

When you are logged on to the system, the handset and keypad of the IP

Phone 2007 operate in the same way as a standard Meridian Business Set

(MBS) telephone. You can access additional services and features through

the soft keys. The label beside a soft key identiﬁes the current function

associated with that key.

IP Phone terminal description

The IP Phone 2007 offers these features:

•ﬁve light-emitting diode (LED) indicator lamps

— message waiting lamp

— mute lamp

— headset lamp

— handsfree lamp

— link lamp

•volume control keys

•standard telephone dialpad

•large, color touch panel display screen

— adjustable contrast

— adjustable backlight

•fourteen programmable feature keys

•seven dedicated feature keys

— Inbox

— Directory

— Outbox

Carrier VoIP

Nortel IP Phone 2007 User Guide

NN10300-020 01.02 Standard

(I)SN09U 20 October 2006

10 Overview

— Quit

— Expand

— Services

— Copy

•six soft keys

•on-screen keyboard

•navigation key

•three audio modes

— handsfree speak and listen

— headset (autodetect)

— handset

•one USB port

— future support for USB mouse and keyboard

•automatic network conﬁguration

•upgradeable ﬁrmware

•wideband audio support

"IP Phone 2007 components" (page 10) identiﬁes the location of the keys

and components of the IP Phone.

IP Phone 2007 components

Carrier VoIP

Nortel IP Phone 2007 User Guide

NN10300-020 01.02 Standard

(I)SN09U 20 October 2006

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