TD1125 rev1101
Installation Guide
PW-5000 Remote Enclosure—PW5K1ENC3 7
2. From the customerservice department at, obtain the Return AuthorizationNumber
(RMA).
3. Show the RMA number on all packages shipped.Packages, which are not marked
with an RMA number will be refused at the factory and returned COD.
4. Carefully packtheequipmentfor shipment. Use theoriginalpackingmaterial when-
ever possible.
Limited Warranty
All Products sold or licensed by NexWatch include a warranty registration card which
must be completed and returned to NexWatch by or on behalf of the end user in order for
NexWatch to provide warranty service, repair, credit or exchange. All warranty work shall
be handled through Customer which shall notify NexWatch and apply for a Return Mer-
chandise Authorization (RMA) number prior to returning any Product for service, repair,
credit or exchange. NexWatch warrants that its Products shall be free from defects in
materials and workmanship for a period of two years from date of shipment of the Product
toCustomer.ThewarrantyonTerminals, Printers,CommunicationsProductsandUpgrade
kits is 90 days from date of shipment. Satisfaction of this warranty shall be limited to
repair or replacement of Products which are defective or defective under normal use.
NexWatch’warranty shall not extend to any Product which, upon examination, is deter-
mined to be defective as a result of misuse, improper storage, incorrect installation,
operationor maintenance, alteration, modification,accident orunusualdeteriorationof the
Product due to physical environments in excess of the limits set forth in Product manuals.
THEREARE NOWARRANTIESWHICH EXTENDBEYONDTHISPROVISION.THIS
WARRANTY IS IN LIEU OF ALL OTHERWARRANTIESWHETHER EXPRESS, IMPLIED
ORSTATUTORY, INCLUDING IMPLIEDWARRANTIES OF MERCHANTABILITYOR
FITNESSFOR ANY PARTICULARPURPOSE.NOREPRESENTATIONORWARRANTY
OFTHE DISTRIBUTOR SHALL EXTENDTHE LIABILITY OR RESPONSIBILITY OFTHE
MANUFACTURER BEYONDTHETERMS OFTHIS PROVISION.IN NO EVENT SHALL
NEXWATCH BE LIABLE FOR ANY RE-PROCUREMENT COSTS, LOSS OF PROFITS,
LOSS OF USE, INCIDENTAL, CONSEQUENTIAL OR SPECIAL DAMAGESTO ANY
PERSONRESULTING FROMTHE USE OF NEXWATCH’ PRODUCTS.
Confidentiality
All software, drawings, diagrams, specifications, catalogs, literature, manuals and other
materials furnished by NexWatch relating to the design, use and service of the Products
shall remain confidential and shall constitute proprietary rights of NexWatch and Customer
agrees to treat such information as confidential. Customer shall acquire no rights in the
design of the Products or the related materials except to use such information solely for
the purpose of and only during the time it sells the Products. Customer shall not copy the
design of any of the Products or use or cause to be used any Product design or related
materials for its own benefit or for the benefit of any other party.The covenants contained
in this section shall remain effective throughout the term of this Agreement and thereafter
unless specifically waived by NexWatch in writing.
