NETGEAR C7000v2 User manual

Quick Start

AC1900 WiFi Cable Modem Router

Model C7000v2

Package Contents

The box contains the following items.

Support

Thank you for purchasing this NETGEAR product. You can visit www.netgear.com/support to

community. We recommend that you use only ocial NETGEAR support resources.

If you are experiencing trouble installing your modem router, contact NETGEAR at

1-866-874-8924.

Trademarks

Any non-NETGEAR trademarks are used for reference purposes only.

Compliance

For regulatory compliance information, visit

http://www.netgear.com/about/regulatory/.

See the regulatory compliance document before connecting the power supply.

March 2017

NETGEAR, Inc.

350 East Plumeria Drive

San Jose, CA 95134, USA

Ethernet cable

Modem router

Power adapter

2. Turn o existing modems and routers.

If you are replacing a modem that is currently connected in

your home, unplug the modem and plug the new modem

router into the same outlet.

3. Connect a coaxial cable.

Use a coaxial cable that is

provided by your cable company

to connect the cable port on the

modem router to a cable wall

outlet or a line splitter.

Make sure that the cable is tightly

connected.

Note: If Comcast XFINITY is your

cable Internet provider, Comcast

XFINITY recommends connecting your modem router

directly to a cable wall outlet.

4. Connect the power adapter.

When the startup complete, the Power LED lights

solid green.

You can use this diagram to connect your router or follow the detailed instructions in this booklet.

1. Collect your cable Internet provider information.

Collect your cable account number, account phone number,

and login information (your email address or user name and

password).

5. Wait for the modem router to come online.

When the modem router comes online, the Internet LED

stops blinking and lights solid green.

This process might take up to 10 minutes.

6. Connect a computer or mobile device to the

modem router.

To connect with WiFi, use the WiFi network name and

password on the modem router label.

To connect using a wired connection, use an Ethernet

cable to connect a computer to an Ethernet port on the

modem router.

Reboot the computer.

7. Log in to the modem router.

Launch a web browser and enter www.routerlogin.net

or http://192.168.0.1 in the address ﬁeld of the web

browser.

When prompted to log in, enter admin for the user name

and password for the password, change the password,

enter security questions and answers.

8. Activate your Internet service.

For information about how to activate your Internet service,

see Activate Your Internet Service on page 5.

Contents

LEDs................................................................................................................................ 2

Install Your Modem Router ....................................................................................... 3

Activate Your Internet Service ................................................................................ 5

WiFi Network Name and Password......................................................................... 7

Join the WiFi Network................................................................................................ 8

View or Change the Modem Router Settings....................................................10

Access a USB Device on the Network .................................................................12

Print Wirelessly With ReadySHARE Printer.........................................................13

Download the NETGEAR genie App......................................................................14

LEDs

The LEDs on the front of the modem router light to indicate

modem router activity:

Power LED

Downstream LED

Internet LED

2.4 GHz LED

5 GHz LED

Ethernet LED

WiFi LED and button

WPS LED and button

Upstream LED

Install Your Modem Router

Make sure that your Internet service is active before you install

your modem router.

¾To install your modem router:

1. Collect your cable Internet provider information.

Collect your cable account number, account phone number,

and login information (your email address or user name and

password).

2. Turn o existing modems and routers.

If you are replacing a modem that is currently connected in your

home, unplug the modem and plug the new modem router into

the same outlet.

3. Connect a coaxial cable.

Use a coaxial cable that is provided by your

cable company to connect the cable port

on the modem router to a cable wall outlet

or a line splitter.

Make sure that the cable is tightly connected.

Note: If Comcast XFINITY is your

cable Internet provider, Comcast

XFINITY recommends connecting your

modem router directly to a cable wall

outlet.

4. Connect the power adapter.

Connect the power adapter to the modem router and plug the

power adapter into an electrical outlet.

The startup procedure takes about one minute. When it is

complete, the Power LED lights solid green.

5. Wait for the modem router to come online.

When the modem router comes online, the Internet LED

stops blinking and lights solid green.

This process might take up to 10 minutes.

6. Connect a computer or mobile device to the modem

router.

To connect with WiFi, use the WiFi network name and password

on the modem router label.

To connect using a wired connection, use an Ethernet cable to

connect a computer to an Ethernet port on the modem router.

7. To log in to the modem router, launch a web browser.

The modem router menu displays.

If you do not see the modem router menu, enter

www.routerlogin.net or http://192.168.0.1 in the address

ﬁeld of the web browser.

When prompted to log in, do the following:

a. Enter admin for the user name and password for the

password.

b. Change the admin password.

c. Enter security questions and answers.

8. Activate your Internet service.

For more information, see Activate Your Internet Service on

page 5.

Activate Your Internet Service

¾To activate your Internet service:

1. Visit your cable Internet provider’s website and follow the

onscreen instructions to activate your Internet service.

Cable Internet Provider Contact Information

Bright House Networks

(Spectrum)

http://support.brighthouse.com/

1-855-222-0102

Cable ONE http://www.cableone.net

1-877-692-2253 (877-MYCABLE)

Cablevision http://www.cablevision.com

https://install.optimum.com/JointInstall/

Telephone number depends on your region.

Charter

(Spectrum)

https://install.charter.com

1-855-757-7328

Comcast XFINITY http://www.comcast.com/activate

http://www.xﬁnity.com/internetsetup

http://www.xﬁnity.com/internetsupport

1-800-XFINITY (1-800-934-6489)

Cox https://activation.cox.net/selfactivation/start.

cox

1-888-556-1193

Mediacom https://maestro.mediacomcc.com/

walledgarden/page/login.jsp

1-844-2SIMPLE (1-844-274-6753)

Time Warner Cable

(Spectrum) http://www.activatemymodem.com

1-888-892-2253

Note: Your cable Internet provider’s contact information might

change. You can also ﬁnd the contact information in your

monthly Internet service billing statement.

2. If you are unable to activate your Internet service using the

instructions on your cable Internet provider’s website, call your

cable Internet provider and do the following:

a. When asked, provide your account information and provide

the modem router’s model number, which is C7000v2,

serial number, and MAC address.

The serial number and MAC address are on the

modem router label.

b. Wait for your cable Internet provider to conﬁrm that your

modem router is active.

c. If you do not get an Internet connection with the

modem router, ask your cable Internet provider to look

for your modem router online, and do one of the following

depending on what your cable Internet provider tells you

about your modem router:

• If the modem router is not visible, your cable Internet provider

can give you instructions to verify why the modem router

does not connect with your high-speed Internet service.

• If the modem router is visible to your cable Internet

provider, reboot the modem router. Check your online status

again.

WiFi Network Name and Password

The preassigned WiFi network name (SSID) and password (network

key) are unique to your modem router, like a serial number. Because

the modem router automatically uses WiFi security, you don’t need

to set it up. The WiFi settings are on the modem router label.

We recommend that you use the preassigned WiFi settings because

you can check the label if you forget them. You can log in to the

modem router to change these settings.

You can write the WiFi settings from your modem router label in

this space for easy reference.

WiFi network name (SSID):

Network key (password):

If you change the WiFi settings, write the new settings here for

easy reference and store this booklet in a safe place.

WiFi network name (SSID):

Network key (password):

Join the WiFi Network

You can either use Wi-Fi Protected Setup (WPS) or select your WiFi

network and type its password. For help with the WPS button on

your WPS-enabled device, check the instructions or online help that

came with that computer or device. Some older equipment cannot

use WPS.

Join the WiFi Network Using WPS

For help with the WPS button on your WPS-enabled device, check

the instructions or online help that came with that device. Some

older equipment cannot use WPS.

¾To join the network using WPS:

1. Press the WPS button on the modem router for three to

ﬁve seconds.

The WPS LED on the modem router blinks green.

2. Within two minutes, on your WPS-enabled device, press its

WPS button or click its onscreen WPS button.

The WPS LED on the modem router lights solid green when the

WPS-enabled device connects to your modem router.

3. Repeat this process to add other WPS-enabled devices.

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