NETGEAR C6250 User manual

Quick Start

Package Contents

The box contains the following items.

Modem router

Ethernet cable

Power adapter

WPS

WiFi On/O

AC1600 WiFi Cable Modem Router

Model C6250

February 2016

NETGEAR, Inc.

350 East Plumeria Drive

San Jose, CA 95134, USA

WPS

WiFi On/O

Support

Thank you for purchasing this NETGEAR product. You can visit www.netgear.com/support to

community. We recommend that you use only ocial NETGEAR support resources.

Trademarks

Any non‑NETGEAR trademarks are used for reference purposes only.

Compliance

For the current EU Declaration of Conformity, visit:

http://support.netgear.com/app/answers/detail/a_id/11621/.

For regulatory compliance information, visit:

http://www.netgear.com/about/regulatory/.

See the regulatory compliance document before connecting the power supply.

USB Reset Cable

Ethernet cable

Modem router

Internet

Power adapter

You can use this diagram to connect your modem router or follow the detailed instructions in this booklet.

Coaxial cable

4. Connect the power adapter.

Connect the modem router to the power adapter that

was included in the package and plug the power adapter

into an electrical outlet.

When the startup procedure is completed, the

Power LED lights green.

6. Connect a computer or WiFi device to

the modem router.

To connect using a WiFi connection, use the

WiFi network name (SSID) and password on

the product label.

To connect using a wired connection, use an

Ethernet cable to connect a computer to a

yellow Ethernet port on the modem router.

Reboot the computer.

5. Wait for the modem router to come online.

The modem router comes online when the

Internet LED stops blinking and lights solid green.

This process might take up to 10 minutes.

3. Connect a coaxial cable.

Use a coaxial cable that

is provided by your cable

company to connect the cable

port on the modem router to

a cable wall outlet or a line

splitter.

Make sure that the cable is

tightly connected.

Note: For Comcast XFINITY

cable Internet service,

Comcast XFINITY recommends

connecting your modem router

directly to a cable wall outlet.

2. Turn o existing modems and routers.

If you are replacing a modem that is currently

connected in your home, unplug the modem

and plug the new modem router into the same

cable wall outlet.

1. Collect your cable Internet provider information.

Collect your cable account number, account phone

number, and login information (your email address or

user name and password).

7. Log in to the modem router.

Launch a web browser and enter

http://routerlogin.net or

http://192.168.0.1

in the address ﬁeld of the web browser.

When prompted, enter admin for the user

name and password for the password.

8. Activate your Internet service.

For information about how to activate your

Internet service, see Activate Your Internet

Service on page 6.

LEDs

The LEDs on the modem router light to indicate modem router

activity:

Internet LED

Downstream LED

Upstream LED

2.4 GHz

WiFi LED

5 GHz

WiFi LED

Power LED

Ethernet LED

WiFi On/O button

WPS button

WPS

WiFi On/O

LED Description

Power • Solid green. Power is supplied to the modem router.

• O. No power is supplied to the modem router.

• Solid red. Thermal cuto mode. Power o the modem

router, let it cool, and move it away from heat sources

(such as a TV, DVD player, or speakers) and keep it

vertical in open air.

Downstream • Solid amber. One downstream channel is locked.

• Blinking amber. The modem router is scanning for a

downstream channel.

• Solid green. Two or more downstream channels are

locked.

• Blinking green. The modem router is scanning for

additional downstream channels.

• O. No downstream channel is locked.

Upstream • Solid amber. One upstream channel is locked.

• Blinking amber. The modem router is scanning for an

upstream channel.

• Solid green. Two or more upstream channels are locked.

• Blinking green. The modem router is scanning for

additional upstream channels.

• O. No upstream channel is locked.

Internet • Solid green. The modem router is online.

• Blinking green. The modem router is synchronizing

with the cable provider’s cable modem termination

system (CMTS).

• Slow blinking amber and green. The modem router

reached the trac meter limit. (For information about

the trac meter, see the modem router’s user manual.)

• O. The modem router is oine.

2.4 GHz WiFi • Solid green. The 2.4 GHz radio is on.

• Blinking green. The 2.4 GHz radio is transmitting or

receiving data.

• Blinking amber. WPS (Wi‑Fi Protected Setup) is active.

• O. The 2.4 GHz radio is o.

LED Description

5 GHz WiFi • Solid green. The 5 GHz radio is on.

• Blinking green. The 5 GHz radio is transmitting or

receiving data.

• Blinking amber. WPS (Wi‑Fi Protected Setup) is active.

• O. The 5 GHz radio is o.

Ethernet • Solid green. A device is connected to an Ethernet port

and powered on. Each Ethernet port provides two port

LEDs on the back panel.

• Blinking green. An Ethernet port is transmitting or

receiving data.

• O. No device is connected to an Ethernet port.

WiFi On/O button Pressing this button for three seconds turns the WiFi radios

in the modem router on and o. If the 2.4 GHz WiFi and

5 GHz WiFi LEDs are lit, the WiFi radios are on. If these

LEDs are o, the WiFi radios are turned o and you cannot

use WiFi to connect to the modem router.

WPS button Pressing this button for three seconds activates WPS

(Wi‑Fi Protected Setup) for two minutes to let you add a

WiFi device to the WiFi network without typing the WiFi

password. While WPS is active, the 2.4 GHz and 5 GHz

WiFi LEDs blink amber.

Install Your Modem Router

¾To install your modem router:

1. Collect your cable Internet provider information.

Collect your cable account number, account phone number,

and login information (your email address or user name and

password).

2. Turn o existing modems and routers.

If you are replacing a modem that is currently connected in your

home, unplug the modem and plug the new modem router into

the same cable wall outlet.

3. Connect a coaxial cable.

Use a coaxial cable that is provided by your cable company to

connect the cable port on the modem router to a cable wall

outlet or a line splitter.

Make sure that the cable is tightly connected.

Note: For Comcast XFINITY cable Internet service, Comcast XFINITY

recommends connecting your modem router directly to a cable wall

outlet.

4. Connect the power adapter to the modem router and plug the

power adapter into an electrical outlet.

When the startup procedure is completed, the Power LED

lights green.

USB Reset Cable

5. Wait for the modem router to come online.

The modem router comes online when the Internet LED

stops blinking and lights solid green.

This process might take up to 10 minutes.

6. Connect a computer or WiFi device to the modem router.

To connect with WiFi, use the WiFi network name (SSID) and

network key (password) on the product label.

To connect using a wired connection, use an Ethernet cable to

connect a computer to a yellow Ethernet port on the modem

router.

Reboot the computer.

7. To log in to the modem router, launch a web browser.

8. In the address ﬁeld of the web browser, enter

http://www.routerlogin.net or http://192.168.0.1.

9. When prompted, enter admin for the user name and password

for the password.

10. Activate your Internet service.

For more information, see Activate Your Internet Service on

page 6. If your cable Internet provider is Comcast XFINITY,

see Comcast XFINITY Self-Activation on page 8.

USB Reset Cable

Activate Your Internet Service

¾To activate your Internet service:

1. Visit your cable Internet provider’s website and follow the

onscreen instructions to activate your Internet service.

Cable Internet

Provider

Contact Information

Bright House

Networks

http://support.brighthouse.com

1‑866‑898‑9101

Cablevision http://www.cablevision.com

https://install.optimum.com/JointInstall/

Telephone number depends on your region.

Comcast

XFINITY

http://www.comcast.com/activate

http://www.xﬁnity.com/internetsetup

http://www.xﬁnity.com/internetsupport

1‑800‑XFINITY (1‑800‑934‑6489)

For more information, see Comcast XFINITY Self-

Activation on page 8.

Cox https://activation.cox.net/selfactivation/start.cox

1‑888‑556‑1193

Mediacom http://www.mediacomcable.com

https://maestro.mediacomcc.com/walledgarden/

page/login.jsp

1‑844‑2SIMPLE (1‑844‑274‑6753)

Time Warner

Cable

http://www.timewarnercable.com

https://elb02.activatemymodem.com/authentication

1‑800‑892‑2253

Note: You can also ﬁnd the contact information in your monthly

Internet service billing statement.

2. If you are unable to activate your Internet service using the

instructions on your cable Internet provider’s website, call your

cable Internet provider and do the following:

a. When asked, provide your account information and provide

the modem router’s model number, which is C6250, serial

number, and MAC address.

The serial number and MAC address are on the product

label, which is on the bottom of the modem router.

3. Wait for your cable Internet provider to conﬁrm that your

modem router is active.

4. If you do not get an Internet connection with the modem

router, ask your cable Internet provider to look for your modem

router online, and do one of the following depending on what

your cable Internet provider tells you about your modem router:

• If the modem router is not visible, your cable Internet provider

can give you instructions to verify why the modem router

does not connect with your high‑speed Internet service.

• If the modem router is visible to your cable Internet provider,

reboot the modem router. Check your online status again.

XXXXXXXXX

WiFi Network Name (SSID)

XXXXXXXXXXXXXX

Network Key (Password)

XXXXXXXXXXXXX

SERIAL

XXXXXXXXXXXX

MAC

Comcast XFINITY Self-Activation

Activate your Internet service by using Comcast XFINITY’s

self‑activation process. If you are unable to self‑activate your

modem router, call Comcast XFINITY customer service.

Before you start the self‑activation process, make sure that your

account number, account phone number, and login information

(your email address or user name and password) are nearby.

¾To activate your Internet connection with Comcast

XFINITY’s self-activation process:

1. Close all web browsers.

2. Launch a web browser.

You are redirected to the XFINITY self‑activation page. If you

are not redirected to the XFINITY self‑activation page, visit

www.comcast.com/activate.

3. Provide your XFINITY credentials and complete the self‑

activation process.

This process might take up to 15 minutes, during which the

modem router reboots a couple of times.

4. If you are unable to activate your modem router using the

XFINITY self‑activation process, call Comcast XFINITY customer

service at 1‑800‑XFINITY (1‑800‑934‑6489):

a. When asked, provide your account information and provide

the modem router’s model number and MAC address, which

are on the product label.

b. Wait for Comcast XFINITY to conﬁrm that your

modem router is active.

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