NETGEAR Nighthawk C7000 User manual

Quick Start

Nighthawk

AC1900 WiFi Cable Modem Router

Model C7000

Package Contents

The box contains the following items.

Modem router

Ethernet cable

Power adapter

March 2015

NETGEAR, Inc.

350 East Plumeria Drive

San Jose, CA 95134, USA

Support

Thank you for purchasing this NETGEAR product.

Aer installing your device, locate the serial number on the label of your product and use it to

You must register your product before you can use NETGEAR telephone support. NETGEAR

recommends registering your product through the NETGEAR website.

For product updates and web support, visit http://support.netgear.com.

NETGEAR recommends that you use only the ocial NETGEAR support resources.

You can get the user manual online at http://downloadcenter.netgear.com or through a link in

the product’s user interface.

Trademarks

Any non‑NETGEAR trademarks are used for reference purposes only.

Compliance

For the current EU Declaration of Conformity, visit

http://support.netgear.com/app/answers/detail/a_id/11621/.

For regulatory compliance information, visit:

http://www.netgear.com/about/regulatory/.

See the regulatory compliance document before connecting the power supply.

2. Connect the power adapter.

Connect the power adapter to the modem router

and plug the power adapter into an electrical outlet.

Wait for the Power LED and the Internet LED

to light solid green.

3. Connect a computer or WiFi device to the

modem router.

To connect with WiFi, use the WiFi network name and

password on the product label.

For a wired connection, use an Ethernet cable to connect a

computer to an Ethernet port on the modem router.

1. Connect a coaxial cable.

Use a coaxial cable that is provided by your

cable company to connect the cable port on the

modem router to a cable wall outlet or a line

splitter.

Note: For Xﬁnity cable Internet service, Comcast Xﬁnity

recommends connecting your modem router to a cable

wall outlet.

4. Log in to the modem router.

Launch a web browser.

The modem router menu displays.

If you do not see the modem router menu, enter

http://routerlogin.net or http://192.168.0.1

in the address ﬁeld of the web browser.

When prompted, enter admin for the user name

and password for the password.

5. Set up your Internet service.

For information about how to set up your Internet

service, see “Set Up Your Internet Service” on

page 6.

Ethernet cable

Modem router

Internet

Power adapter

You can use this diagram to connect your router or follow the detailed instructions in this booklet.

Contents

LEDs................................................................................................................................ 2

Install Your Modem Router ....................................................................................... 4

Set Up Your Internet Service ................................................................................... 6

WiFi Network Name and Password......................................................................... 8

Join the WiFi Network............................................................................................... 9

View or Change the Modem Router Settings....................................................10

Share a USB Drive on the Network.......................................................................11

Share a USB Printer...................................................................................................13

NETGEAR genie App .................................................................................................14

LEDs

The LEDs on the modem router light to indicate modem router

activity:

Internet LED

Downstream LED

Upstream LED

2.4 GHz WiFi LED

5 GHz WiFi LED

Power LED

Ethernet LED

WiFi On/O button and LED

WPS button and LED

LED Description

Power • Solid green. Power is supplied to the modem router.

• O. No power is supplied to the modem router.

• Solid red. Thermal cuto mode. Power o the unit, let it

cool, and move it away from heat sources (such as a TV,

DVD player, or speakers) and keep it vertical in open air.

Downstream • Solid amber. One downstream channel is locked.

• Solid green. Two or more downstream channels are

locked.

• Blinking green. The modem router is scanning for a

downstream channel.

• O. No downstream channel is locked.

Upstream • Solid amber. One upstream channel is locked.

• Solid green. Two or more upstream channels are locked.

• Blinking green. The modem router is scanning for an

upstream channel.

• O. No upstream channel is locked.

Internet • Solid green. The modem router is online.

• Blinking green. The modem router is synchronizing with

the cable provider’s cable modem termination system

(CMTS).

• Slow blinking amber and green. The modem router

reached the trac meter limit. (For information about the

trac meter, see the modem router’s user manual.)

• O. The modem router is oine.

2.4 GHz WiFi • Solid green. The 2.4 GHz radio is on.

• O. The 2.4 GHz radio is o.

5 GHz WiFi • Solid green. The 5 GHz radio is on.

• O. The 5 GHz radio is o.

Ethernet • Solid green. A device is connected to an Ethernet port

and powered on. Ethernet port LEDs for each port are

located on the rear panel.

• O. No device is connected to an Ethernet port.

LED Description

WiFi On/O

button with LED

Pressing this button for two seconds turns the WiFi radios

in the modem router on and o. If this LED is lit, the WiFi

radios are on. If this LED is o, the WiFi radios are turned o

and you cannot use WiFi to connect to the modem router.

WPS button with

LED

This button lets you use WPS to join the WiFi network

without typing the WiFi password. The WPS LED blinks

during this process and then lights solid.

Install Your Modem Router

¾To install your modem router:

1. Connect a coaxial cable.

Use a coaxial cable that is provided by your cable company to

connect the cable port on the modem router to a cable wall

outlet or a line splitter.

Note: For Xﬁnity cable Internet service, Comcast Xﬁnity recommends

connecting your modem router to a cable wall outlet.

2. Connect the power adapter to the modem router and plug the

power adapter into an electrical outlet.

Wait for the Power LED and the Internet LED to light

solid green.

3. Connect a computer or WiFi device to the modem router.

To connect with WiFi, use the WiFi network name and password

on the product label.

For a wired connection, use an Ethernet cable to connect a

computer to an Ethernet port on the modem router.

4. Launch a web browser and log in to the modem router.

The modem router menu displays.

If you do not see the modem router menu, enter

http://routerlogin.net or http://192.168.0.1 in the

address ﬁeld of the web browser.

When prompted, enter admin for the user name and password

for the password.

5. Set up your Internet service.

For more information, see “Set Up Your Internet Service” on

page 6.

Set Up Your Internet Service

Set up Internet service by using Comcast Xﬁnity’s self‑activation

process. If you are unable to self‑activate your modem router, call

Comcast Xﬁnity customer service. Aer you complete the setup,

perform a speed test.

Use the Self-Activation Process to Set Up Your

Internet ConnectionI

Before you start the self‑activation process, make sure that your

account number, account phone number, and login information

(your email address or user name and password) are nearby.

¾To set up your Internet connection with Comcast Xﬁnity’s

self-activation process:

1. Close all web browsers.

2. Launch a web browser.

You are redirected to the Xﬁnity self‑activation page. If you are

not redirected to the Xﬁnity self‑activation page, visit

www.comcast.com/activate.

3. Provide your Xﬁnity credentials and complete the self‑

activation process.

This process might take up to 15 minutes, during which the

modem router reboots a couple of times.

Call Comcast Xﬁnity to Set Up Your Internet

Connection

If you are unable to self‑activate your modem router, call Comcast

Xﬁnity customer service.

Before you call Comcast Xﬁnity, make sure that your account

number, account phone number, email address, and password are

nearby. The modem router’s model number is C7000. The serial

number and MAC address are on the product label.

¾To set up your Internet connection by calling Comcast

Xﬁnity:

1. Call Comcast Xﬁnity customer service at 1‑800‑XFINITY

(1‑800‑934‑6489).

2. When asked, provide your account information and provide the

modem router’s model number and MAC address.

3. Wait for the Comcast Xﬁnity representative to conﬁrm that

your modem router is active.

4. If you do not get an Internet connection with the modem

router, ask the Comcast Xﬁnity representative to look for your

modem router online, and do one of the following depending

on what the Comcast Xﬁnity representative tells you about your

modem router:

• If the modem router is not visible, the Comcast Xﬁnity

representative can give you instructions to verify why the

modem router does not connect with your high‑speed

Internet service.

• If the modem router is visible to the Comcast Xﬁnity

representative, reboot the modem router. Check your

online status again.

WiFi Network Name and Password

The preset WiFi network name (SSID) and password (network key)

are unique to your modem router, like a serial number. Because the

modem router automatically uses WiFi security, you don’t need to

set it up. The WiFi settings are on the product label.

NETGEAR recommends that you use the preset WiFi settings

because you can check the product label if you forget them.

NETGEAR genie lets you change these settings. If you do so, write

down the new WiFi settings and store them in a safe place.

You can write the WiFi settings from your product label in this space

for easy reference.

WiFi network name (SSID):

Network key (password):

If you change the WiFi settings, write the new settings here for

easy reference and store this booklet in a safe place.

WiFi network name (SSID):

Network key (password):

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