NETGEAR C6250 User manual

Quick Start

AC1600 WiFi Cable Modem Router

Model C6250

Package Contents

The box contains the following items.

Modem router

Ethernet cable

Power adapter

July 2015

NETGEAR, Inc.

350 East Plumeria Drive

San Jose, CA 95134, USA

WPS

WiFi On/O

Support

Thank you for purchasing this NETGEAR product.

Aer installing your device, locate the serial number on the label of your product and use it to

You must register your product before you can use NETGEAR telephone support. NETGEAR

recommends registering your product through the NETGEAR website.

For product updates and web support, visit http://support.netgear.com.

NETGEAR recommends that you use only the ocial NETGEAR support resources.

You can get the user manual online at http://downloadcenter.netgear.com or through a link in

the product’s user interface.

Customer-owned cable modems might not be compatible with certain cable networks. Check with

your cable Internet provider to conﬁrm that this NETGEAR cable modem is allowed on your cable

network.

Trademarks

Any non-NETGEAR trademarks are used for reference purposes only.

Compliance

For regulatory compliance information, visit

http://www.netgear.com/about/regulatory/.

See the regulatory compliance document before connecting the power supply.

WPS

WiFi On/O

USB Reset Cable

2. Connect the power adapter.

Connect the power adapter to the modem router

and plug the power adapter into an electrical outlet.

The Online LED lights green when the

modem router is ready.

3. Connect a computer or WiFi device to the

modem router.

To connect with WiFi, use the WiFi network name

(SSID) and network key (password) on the product

label.

For a wired connection, use an Ethernet cable to

connect a computer to a yellow Ethernet port on the

modem router.

1. Connect a coaxial cable.

Use the coaxial cable that is provided by your

cable company to connect the cable port on the

modem router to a cable wall outlet or a line splitter.

Note: For Xﬁnity cable Internet service, Comcast Xﬁnity

recommends connecting your modem router to a cable

wall outlet.

4. Log in to the modem router.

Launch a web browser.

Enter http://www.routerlogin.net or

http://192.168.0.1 in the address ﬁeld of the web

browser.

When prompted, enter admin for the user name and

password for the password.

5. Set up your Internet service.

For information about how to set up your Internet

service, see “Set Up Your Internet Service” on page 6.

Ethernet cable

Modem router

Internet

Power adapter

You can use this diagram to connect your modem router or follow the detailed instructions in this booklet.

Coaxial cable

Contents

LEDs................................................................................................................................ 2

Install Your Modem Router ....................................................................................... 4

Set Up Your Internet Service ................................................................................... 6

Perform a Speed Test................................................................................................. 8

WiFi Network Name and Network Key .................................................................. 8

Join the WiFi Network................................................................................................ 9

View or Change the Modem Router Settings....................................................10

Share a USB Drive on the Network.......................................................................11

Share a USB Printer...................................................................................................13

NETGEAR genie App .................................................................................................14

LEDs

The LEDs on the modem router light to indicate modem router

activity:

Internet LED

Downstream LED

Upstream LED

2.4 GHz

WiFi LED

5 GHz

WiFi LED

Power LED

Ethernet LED

WiFi On/O button

WPS button

WPS

WiFi On/O

LED Description

Power • Solid green. Power is supplied to the modem router.

• O. No power is supplied to the modem router.

• Solid red. Thermal cuto mode. Power o the modem

router, let it cool, and move it away from heat sources

(such as a TV, DVD player, or speakers) and keep it

vertical in open air.

Downstream • Solid amber. One downstream channel is locked.

• Blinking amber. The modem router is scanning for a

downstream channel.

• Solid green. Two or more downstream channels are

locked.

• Blinking green. The modem router is scanning for

additional downstream channels.

• O. No downstream channel is locked.

Upstream • Solid amber. One upstream channel is locked.

• Blinking amber. The modem router is scanning for an

upstream channel.

• Solid green. Two or more upstream channels are locked.

• Blinking green. The modem router is scanning for

additional upstream channels.

• O. No upstream channel is locked.

Internet • Solid green. The modem router is online.

• Blinking green. The modem router is synchronizing

with the cable provider’s cable modem termination

system (CMTS).

• Slow blinking amber and green. The modem router

reached the trac meter limit. (For information about

the trac meter, see the modem router’s user manual.)

• O. The modem router is oine.

2.4 GHz WiFi • Solid green. The 2.4 GHz radio is on.

• Blinking green. The 2.4 GHz radio is transmitting or

receiving data.

• Blinking amber. WPS (Wi-Fi Protected Setup) is active.

• O. The 2.4 GHz radio is o.

LED Description

5 GHz WiFi • Solid green. The 5 GHz radio is on.

• Blinking green. The 5 GHz radio is transmitting or

receiving data.

• Blinking amber. WPS (Wi-Fi Protected Setup) is active.

• O. The 5 GHz radio is o.

Ethernet • Solid green. A device is connected to an Ethernet port

and powered on. Each Ethernet port provides two port

LEDs on the back panel.

• Blinking green. An Ethernet port is transmitting or

receiving data.

• O. No device is connected to an Ethernet port.

WiFi On/O button Pressing this button for three seconds turns the WiFi radios

in the modem router on and o. If the 2.4 GHz WiFi and

5 GHz WiFi LEDs are lit, the WiFi radios are on. If these

LEDs are o, the WiFi radios are turned o and you cannot

use WiFi to connect to the modem router.

WPS button Pressing this button for three seconds activates WPS

(Wi-Fi Protected Setup) for two minutes to let you add a

WiFi device to the WiFi network without typing the WiFi

password. While WPS is active, the 2.4 GHz and 5 GHz

WiFi LEDs blink amber.

Install Your Modem Router

¾To install your modem router:

1. Collect your cable account number, account phone number,

and login information (your email address or user name and

password).

2. Connect a coaxial cable.

Use a coaxial cable that is provided by your cable company to

connect the cable port on the modem router to a cable wall

outlet or a line splitter.

Note: For Xﬁnity cable Internet service, Comcast Xﬁnity recommends

connecting your modem router to a cable wall outlet.

3. Connect the power adapter to the modem router and plug the

power adapter into an electrical outlet.

Wait for the Online LED to light solid green , which might

take up to 10 minutes.

USB Reset Cable

4. Connect a computer or WiFi device to the modem router.

To connect with WiFi, use the WiFi network name (SSID) and

network key (password) on the product label.

For a wired connection, use an Ethernet cable to connect a

computer to a yellow Ethernet port on the modem router.

5. To log in to the modem router, launch a web browser.

6. In the address ﬁeld of the web browser, enter

http://www.routerlogin.net or http://192.168.0.1.

USB Reset Cable

7. When prompted, enter admin for the user name and password

for the password.

8. Set up your Internet service.

For more information, see the following section.

Set Up Your Internet Service

¾To set up your Internet service:

1. Contact your cable Internet provider.

a. Check with your cable Internet provider to conﬁrm that this

cable modem is allowed on your cable network.

This cable modem might not be compatible with certain

cable networks.

b. If this cable modem is allowed on your cable network,

inform them that you are installing a new cable modem that

you bought from a retail store.

c. Provide your cable Internet provider with the

modem router’s model number, which is C6250.

Note: If Comcast Xﬁnity is your cable Internet provider, do the

following:

a. Close all web browsers and then launch a web browser.

You are redirected to the Xﬁnity self-activation page. If you are not

redirected to the Xﬁnity self-activation page, visit the following

website: http://www.comcast.com/activate

b. Provide your Xﬁnity credentials during the activation process.

If you are unable to self-activate your modem router, call Comcast

Xﬁnity customer service at 1-800-XFINITY (1-800-934-6489).

You can also visit your cable Internet provider’s website (see the

following table) and follow the onscreen instructions to set up

your Internet service.

Cable Internet Provider Contact Information

Cablevision Telephone number depends on your region.

http://www.cablevision.com

https://install.optimum.com/JointInstall/

Comcast 1-800-XFINITY (1-800-934-6489)

http://www.comcast.com/activate

Mediacom 1-844-2SIMPLE (1-844-274-6753)

http://www.mediacomcable.com

https://maestro.mediacomcc.com/

walledgarden/page/login.jsp

Time Warner Cable 1-800-892-2253

http://www.timewarnercable.com

https://elb02.activatemymodem.com/

authentication

Note: Your cable Internet provider’s contact information might

change. You can also ﬁnd the contact number in your monthly Internet

service billing statement.

2. When asked, provide the modem router’s serial number and

MAC address, which are on the product label on the bottom of

the modem router.

3. Wait for your cable Internet provider to conﬁrm that your

modem router is active.

4. If you do not get an Internet connection with the

modem router, ask your cable Internet provider to look for your

modem router online, then do one of the following depending

on what your cable Internet provider tells you about your

modem router:

• If the modem router is visible to your cable Internet provider,

reboot the modem router. Check your online status again.

XXXXXXXXXXXXX

SERIAL

XXXXXXXXXXXX

MAC

• If the modem router is not visible to your cable Internet

provider, ask your cable Internet provider how you can

determine why the modem router does not connect with your

high-speed Internet service.

Perform a Speed Test

To determine the accurate Internet speed, visit the speed test

website of your cable Internet provider and perform a speed test.

If your actual speed is lower than your subscribed speed, contact

your cable Internet provider.

WiFi Network Name and Network Key

The preset WiFi network name (SSID) and network key (password)

are unique to your modem router, like a serial number. Because the

modem router automatically uses WiFi security, you do not need to

set it up. The WiFi settings are on the product label.

NETGEAR recommends that you use the preset WiFi settings

because you can check the product label if you forget them.

NETGEAR genie lets you change these settings. If you do so, write

down the new WiFi settings and store them in a safe place.

For easy reference, you can write the WiFi settings from your

product label in the space on the next page.

XXXXXXXXX

WiFi Network Name (SSID)

XXXXXXXXXXXXXX

Network Key (Password)

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