NETGEAR AirCard 340U User manual

Quick Start

AirCard 340U

USB Modem

2 3

Get Started

The NETGEAR AirCard 340U USB Modem

delivers 4G LTE connections to your laptop.

This small, convenient device features a

built-in LCD display to monitor connection

status, signal strength, and data usage at a

glance. With no installation CD required, the

AirCard 340U modem makes it easy to stay

productive on the go without the need to

constantly hunt for public WiFi.

LCD

screen

USB

connector

External RF ports

Insert the SIM Card

1. Slide the cover o.

2. Install the SIM card as shown in the

following illustration.

4 5

Windows Installation

1. Open the modem’s

USB connector.

2. Insert the

modem’s USB

connector into a

USB port on your

computer.

The soware

installation starts.

3. Follow the prompts to install the

soware

4. Click the Finish button.

The AirCard Watcher Connection

Manager launches and scans for mobile

networks.

The AirCard Watcher shortcut

displays on the desktop.

Mac Installation

If your computer is a Mac with

OS 10.8 or 10.7, you must install a patch.

Visit http://kb.netgear.com/app/answers/

detail/a_id/23444/.

1. Open the modem’s

USB connector.

2. Insert the modem’s

USB connector into

a USB port on your computer.

The soware installation starts.

3. Follow the prompts to install the

soware

4. Click the Finish button.

The AirCard Watcher Connection

Manager launches and scans for mobile

networks.

5. If the message New network

interfaces have been detected displays,

do the following:

a. Click the Network Preferences

button.

6 7

b. In the Network screen, click the

Apply button.

c. If you are prompted to create a

proﬁle, click Create a new proﬁle

and click the +button.

Connect to the Internet

for the First Time

To use your account to connect to the

Internet, a proﬁle must be set up that

includes the access point name (APN) for

your service provider. Depending on how

your AirCard USB modem is conﬁgured, the

proﬁle might already be set up or you might

need to create one.

The ﬁrst time you run the AirCard Watcher,

it takes a few seconds for the modem to

detect the network.

When the modem detects the network, the

Connect button becomes available.

1. Click the Connect button.

2. If you are prompted to create a proﬁle:

• On a Windows computer, click

the Yes button and follow the

onscreen prompts.

• On a Mac computer, under the

menus select AirCard Watcher

> Preferences. Then click the

Proﬁles tab and enter your APN

information.

To ﬁnd the APN, do one of the following:

• Check the information that came with

your SIM.

• Use an alternate Internet connection to

check your service provider’s website.

• Use an alternate Internet connection

to perform a web search for <service

provider name> APN.

8 9

Manage Your Internet

Connection

The AirCard Watcher Connection Manager

launches automatically when it detects your

USB modem.

Launch the AirCard Watcher from

Windows

Do one of the following:

• Double-click the desktop shortcut.

• Select Start > Programs >

NETGEAR > AirCard Watcher.

Depending on how your proﬁle is

conﬁgured, your browser, VPN, or other

program might launch automatically when

you launch the AirCard Watcher.

Launch the AirCard Watcher on a

Mac

On Mac computers, the AirCard Watcher

starts automatically at login. To disable

this feature, select AirCard Watcher >

Preferences.

To start the AirCard Watcher, navigate to

the Applications > NETGEAR folder and

double-click AirCard Watcher.

10 11

Troubleshooting

This section describes possible problems

and solutions.

Soware Installation Does

Not Start Automatically

Windows

1. Double-click the Computer icon on

your desktop.

2. Click the TRU-Install drive.

The TRU-Install drive displays if the

modem is connected to your computer.

3. Open the Win folder and double-click

the Setup.exe ﬁle.

4. Follow the on-screen prompts to install

the soware.

Mac OS X

1. Open Finder.

2. Under Devices, click TRU-Install.

3. Double-click the installer package.

Note: If you do not see the TRU-Install

drive, uninstall any previous AirCard

Watcher and driver installation package

from your Mac. Then reboot and try again.

Windows Installation Fails

When you try to install or uninstall the

AirCard Watcher, a message that Windows

Installer is not accessible displays (for

example, Error code: 1601).

It is possible that another installation

process is running. To correct this problem,

shut down and restart your computer. Then

try installing or uninstalling again.

March 2015

NETGEAR, Inc.

350 East Plumeria Drive

San Jose, CA 95134, USA

Technical Support

Contact your Internet service provider for technical support.

Trademarks

trademarks of NETGEAR, Inc. Any non‑NETGEAR trademarks

are used for reference purposes only.

Compliance

For regulatory compliance information, visit:

http://www.netgear.com/about/regulatory/.

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