NEC 28i User manual
NEC 28i / 124i / 384i Telephone System User Guide
INTERCOM FEATURES
How to intercom a co-worker:
1. Lift handset
2. Press HOTLINE key for co-worker
--or--
2. Press CALL 1 and enter the three-digit extension number
How to intercom all extensions at once (paging):
1. Lift handset
2. Press CALL 1
3. Dial *10 and begin speaking
How to make your intercom calls ring:
1. With handset in cradle, press CALL 1
2. Dial 823
3. Press SPK
How to make your intercom calls beep:
1. With handset in cradle, press CALL 1
2. Dial 821
3. Press SPK
MAKING OUTGOING CALLS
How to make an outgoing call:
1. Lift the handset
2. Press an available (unlit) line key
3. Dial number
How to put a call on hold:
1. While on call, press the HOLD key
2. Hang up
How to pick up a call from hold:
1. Lift handset
2. Press the fast-blinking line key (it will blink green if it was put on hold at your
extension; it will blink red if put on hold by another extension)
How to redial:
1. Lift the handset
2. Press an available (unlit) outside line key
3. Press LND (Last Number Dialed)
How to make a conference call:
1. Establish the first call
2. Press CONF
3. Establish the second call
4. Press CONF
5. Press CONF again to establish three-way conference call
--or--
5. Establish third call
6. Press CONF twice to establish four-way conference call
HANDLING INCOMING CALLS
How to answer an incoming call:
1. If the call is ringing at your extension, lift the handset
--or—
1. If the main line is ringing, lift handset and press slowly-blinking line key
--or--
1. If the call is ringing at another extension, lift the handset, press
CALL 1 * * and the three-digit extension number of the phone ringing
How to transfer a call to a co-worker:
1. While on call, press HOLD (do not hang up)
2. Press the co-worker’s HOTLINE key
--or--
2. Dial the co-worker’s three-digit extension number
3. Announce call (optional)
1. Hang up (call will ring the co-worker’s extension; if not answered, the call will
automatically go to the co-worker’s voicemail)
How to transfer a call directly to a co-worker’s voicemail:
1. While on call, press HOLD
2. Press the VOICE MAIL key
3. Press the co-worker’s HOTLINE key
--or--
3. Dial the co-worker’s three-digit extension number
4. Hang up
PERSONALIZING YOUR EXTENSION
How to put your extension in do not disturb:
1. Press the DND key
2. Select the DND option:
--Press 1to block only outside calls
--Press 2to block all internal and transferred calls
--Press 3to block all calls
--or--
2. Wait for confirmation tone (about 10 seconds). System automatically
chooses option 3.
How to cancel do not disturb:
1. Press the DND key
2. Press 0 to cancel
--or--
2. Wait for confirmation tone (about 10 seconds). System automatically cancels
DND.
How to program personal speed dials:
1. With handset in cradle, press CALL 1
2. Dial 855
3. Press speed dial key to program (within top two rows)
4. Dial 9, and then enter telephone number (including 1 + area code for long
distance)
5. Press SPK
How to use personal speed dials:
1. Lift handset
2. Press an available (unlit) line key
3. Press speed dial key
How to program HOTLINE keys on your phone:
1. With handset in cradle, press CALL 1
2. Dial 851
3. Press the function key to program
4. Dial 1058
5. Dial three-digit extension for the HOTLINE key
6. Press SPK
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