NCR RealPOS 5953 User manual
NCR RealPOS™ 5953 USB DynaKey™
Release 2.1
User Guide
200
6
B005-0000-1457
Issue B
The product described in this book is a licensed product of NCR Corporation.
NCR is a registered trademark of NCR Corporation.
It is the policy of NCR Corporation (NCR) to improve products as new technology, components, software,
and firmware become available. NCR, therefore, reserves the right to change specifications without prior
notice.
All features, functions, and operations described herein may not be marketed by NCR in all parts of the
world. In some instances, photographs are of equipment prototypes. Therefore, before using this document,
consult with your NCR representative or NCR office for information that is applicable and current.
To maintain the quality of our publications, we need your comments on the accuracy, clarity, organization,
and value of this book.
Address correspondence to:
Manager, Information Products
NCR Corporation
2651 Satellite Blvd.
Duluth, GA 30096
Copyright © 2002
By NCR Corporation
Dayton, Ohio U.S.A.
All Rights Reserved
i
Preface
Safety Requirements
Caution: This device should only be powered by a power source
which meets Safety Extra Low Voltage (SELV) and LPS (Limited Power
Source) requirements per UL1950, IEC 950, and EN 60 950. The power
source must be certified by the appropriate safety agency for the
country of installation.
Audience
This manual is written for hardware installer/service personnel,
system integrators, programmers, and field engineers.
ii
iii
Table of Contents
Chapter 1: Overview
Introduction ...........................................................................................1-1
Compatibility ..................................................................................1-2
Features ..................................................................................................1-2
Controller Board ............................................................................. 1-2
Multi-Color Power LED ................................................................1-3
Keylock Positions ...........................................................................1-4
External Standard PC Keyboard Connector...............................1-4
Special PC Setup Keypad Layout..................................................1-5
Three-Track MSR or Two-Track JIS MSR....................................1-5
Speaker.............................................................................................1-5
Integrated 2 x 20 Customer Display ............................................1-5
Chapter 2: Site Preparation
Physical Environment ..........................................................................2-1
Operating Range.............................................................................2-1
Storage Range .................................................................................2-1
Transit Range ..................................................................................2-1
Electrical Requirements .................................................................2-2
Power Consumption ......................................................................2-2
Cable Length Limitations .............................................................. 2-2
Dimensions ............................................................................................2-3
Chapter 3: Hardware Installation
Introduction ...........................................................................................3-1
Serial Number Location.................................................................3-2
Cable Connector Access ................................................................3-3
Mounting Options..........................................................................3-3
Installing a USB DynaKey ...................................................................3-4
iv
Installing a Remote Table Top USB DynaKey (5964-K032) .....3-4
Installing an Integrated Customer Display (5972-F040) ...........3-6
Installing a Checkstand Mounted DynaKey ............................3-11
Installing a 5953-K023 Checkstand Mount...........................3-11
Powering Up .................................................................................3-15
Special Keypad Mode..............................................................3-15
Normal Operating Mode ........................................................3-18
Screen Saving Feature..................................................................3-19
Chapter 4: Programming
Firmware ................................................................................................4-1
USB DynaKey Capabilities............................................................4-1
FPGA Firmware Defaults..............................................................4-2
Unique POS Capabilities ...............................................................4-2
NCRUsbKeyboardCtl HID usages ..........................................4-2
Programmable Key Matrix .......................................................4-4
Configurable Key Click Tone ...................................................4-8
NCR Platform Software Components.....................................4-9
NCR USB DynaKey Control Parameterization Registry
Values ........................................................................................4-11
NCR USB DynaKey Control Data Capture Registry
Values ........................................................................................4-12
12.1-Inch USB DynaKey Video Drivers.....................................4-15
Chapter 5: 5953 USB DynaKey Migration
Overview................................................................................................5-1
Discussion ..............................................................................................5-3
LCD 800x600 High-Bright Long-Life Color................................5-4
LCD Interface .................................................................................. 5-4
Touch option ...................................................................................5-4
Hot Plug...........................................................................................5-5
v
POS-Checkout Style Keyboard.....................................................5-5
Double-High / Double-Wide Keys..............................................5-6
Keyboard Programmability ..........................................................5-7
Keylock ............................................................................................5-8
Key Click..........................................................................................5-8
Error Tone........................................................................................5-8
MSR ..................................................................................................5-8
Scanner port ....................................................................................5-9
Additional ports .............................................................................5-9
Power LED ......................................................................................5-9
Fingerprint Sensor..........................................................................5-9
Smartcard Reader .........................................................................5-10
Key Re-mapping Registry Manipulation Tool................................5-11
Chapter 6: Hardware Service
Safety Requirements.............................................................................6-1
Problem Isolation Procedures.......................................................6-2
Troubleshooting Table...............................................................6-2
Servicing the DynaKey Module..........................................................6-5
Disassembling the DynaKey.........................................................6-5
Removing the Remote Table Top Mount................................6-6
Removing the Back Cover.........................................................6-7
Removing the MSR ....................................................................6-8
MSR Cleaning Cards..................................................................6-9
Removing the Speaker Assembly ............................................6-9
Removing the Controller Board.............................................6-10
Removing the LCD ..................................................................6-12
Removing the Keypad.............................................................6-14
Removing the Keylock Adapter Assembly ..........................6-15
Replacing the Keylock assembly............................................6-16
Re-Assembling the DynaKey......................................................6-16
vi
Controller Board..................................................................................6-17
Connector Identification..............................................................6-17
Connector Pin-Out Information .................................................6-18
DVI Connector..........................................................................6-18
Powered USB Connector.........................................................6-19
USB Connectors........................................................................6-20
Cables....................................................................................................6-21
DVI to DVI.....................................................................................6-21
Powered USB (12 V) to 2 x 4 Locking Connector.....................6-21
DVI to CHAMP.............................................................................6-21
DynaKey Cleaning Procedures.........................................................6-22
Cleaning the Glass........................................................................6-22
vii
Revision Record
Issue Date Remarks
A Aug 2002 First issue
B Dec 02 Updated Programming Chapter with firmware
interface information
viii
Radio Frequency Interference Statements
Federal Communications Commission (FCC)
Information to User
This equipment has been tested and found to comply with the limits for a Class A
digital device, pursuant to Part 15 of FCC Rules. These limits are designed to provide
reasonable protection against harmful interference when the equipment is operated in
a commercial environment. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with the instruction
manual, may cause harmful interference to radio communications. Operation of this
equipment in a residential area is likely to cause interference in which case the user
will be required to correct the interference at his own expense.
NCR is not responsible for any radio or television interference caused by unauthorized
modification of this equipment or the substitution or attachment of connecting cables
and equipment other than those specified by NCR. The correction of interference
caused by such unauthorized modification, substitution or attachment will be the
responsibility of the user. The user is cautioned that changes or modifications not
expressly approved by NCR may void the user’s authority to operate the equipment.
Canadian Department of Communications
This digital apparatus does not exceed the Class A limits for radio noise emissions
from digital apparatus set out in the Radio Interference Regulations of the Canadian
Department of Communications.
Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les
limites applicables aux appareils numériques de la classe A prescrites dans le
Règlement sur le brouillage radioélectriques édicté par le ministrère des
Communications du Canada.
Voluntary Control Council for Interference (VCCI)
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