Motorola External DVR Storage User manual
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External DVR Storage
Motorola DVR Set-tops
User Guide
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This document is uncontrolled pending incorporation in a Motorola CMS ii
Contents
Introduction..................................................................................................................................................1
Cable Boxes That Support External Drives ..............................................................................................1
External Drives Compatible with Motorola DVR Cable Box....................................................................2
Connecting Your DCT6412 P3 / DCT6416 P3 to Your External Drive.....................................................5
Connecting Your DCT3412 / DCT3416 to Your External Drive................................................................6
Connecting Your DCH6416 to Your External Drive..................................................................................7
Connecting Your DCH3416 to Your External Drive..................................................................................8
Connecting Your DCX3400 / DCX3400-M to Your External Drive...........................................................9
Warnings ....................................................................................................................................................10
Formatting the External Drive......................................................................................................................12
Recording Onto Your External Drive .............................................................................................................5
Watching Recordings on Your External Drive ...............................................................................................5
External Drive Utility ..................................................................................... Error! Bookmark not defined.
Troubleshooting ........................................................................................................................................11
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1 • Overview 1
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1 Overview
Introduction
The External Drive Feature allows you to expand the recording capacity of your Motorola DVR cable
box beyond the capabilities of the internal hard drive. Upon connection of an external drive to the
cable box’s eSATA port, Motorola's user interface screens will automatically guide you through the
use of this feature. Your cable service provider must enable this feature in order for you to enjoy the
additional storage capabilities.
Cable Boxes that Support External Drives
The use of external drives is compatible with a variety of Motorola DVR cable boxes. The following
cable box models are capable of supporting the use of external drives:
•DCT6412-P3
•DCT6416-P3
•DCT3080
•DCT3412
•DCT3416
•DCH6416
•DCH3416
•DCX3400
•DCX3400-M
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1 • Overview 2
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External Drives Compatible with Motorola DVR Set-tops
Motorola qualifies specific external drive models for use with DVR cable boxes to ensure compatibility
and performance levels. For a list of compatible external drives approved by Motorola, please go to
http://TBD.motorola.com. If you attempt to use an external drive model that has not been approved by
Motorola, you may experience compatibility and/or performance issues.
If an external drive is not compatible with your Motorola DVR cable box, you will be notified by an on-
screen message after you connect an external drive to your cable box or during the external drive
formatting process.
The external drive is not compatible for DVR use.
Please disconnect the external drive from the set-top.
OK
Alert 02
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1 • Overview 3
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Storage Capacity
Motorola’s DVR cable boxes are available with various sized internal hard drives. Check with your
cable television service provider for availability.
Estimated Recording Hours
Internal Drive Size Standard Digital
Channels High Definition
Channels
160 GB 55 to 100 14 to 21
250 GB 80 to 150 20 to 30
320 GB 110 to 210 30 to 45
500 GB
Connecting an external drive to your Motorola DVR cable box provides the following additional
recording capacity.
Estimated Recording Hours
External Drive Size Standard Digital
Channels High Definition
Channels
500 GB
1 TB (1,000 GB)
Note: All recording hours shown are approximate. The actual hours a subscriber can record are a function of
program bit rate, the IPG type, and the reserved buffer space.
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2 • Connecting Your External Drive 4
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2 Connecting Your External
Drive
This section describes how to connect an external drive to your Motorola DVR cable box
Guidelines:
•Requires connection of your external drive to the cable box’s eSATA port.
•USB connection currently not supported for external drive use.
•Supports up to 16 different external drives for use with a cable box.
•Only one external drive can be connected to your DVR cable box at one time.
•Do not place your external drive directly on top of your Motorola DVR cable box. Placing your
external drive directly on top of the cable box may result in overheating and damage the external
drive.
Instructions:
1. Connect the AC power cord to the external drive and plug the external drive’s AC power adapter
into an electrical outlet.
2. Allow approximately 15 to 30 seconds for the external drive to reach operating speed.
3. Connect one end of the eSATA cable to your Motorola HD/DVR cable box.
4. Connect the other end of the eSATA cable to the external drive.
5. Follow the on-screen instructions.
Multiple External Drives:
If you already have an external drive configured for use with your cable box and would like to format
an additional drive, simply disconnect your current external drive and connect the new external drive
to the cable box. Then, follow the on-screen instructions.
If you need assistance connecting an external drive, follow the instructions on the following pages.
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2 • Connecting Your External Drive 5
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Connecting Your DCT6412 P3 / DCT6416 P3 to Your
External Drive
Figure 1 – DCT6416 P3/DCT6412 P3 Connection Diagram
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2 • Connecting Your External Drive 6
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Connecting Your DCT3412 / DCT3416 to Your External
Drive
Figure 2 – DCT3412 / DCT3416 Connection Diagram
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2 • Connecting Your External Drive 7
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Connecting Your DCH6416 to Your External Drive
Figure 3 – DCH6416 Connection Diagram
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2 • Connecting Your External Drive 8
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Connecting Your DCH3416 to Your External Drive
Figure 4 – DCH3416 Connection Diagram
Table of contents
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