Motorola SURFboard SB6182 User manual

SURFboard®SB6182

DOCSIS®3.0 Cable Modem

Install Sheet

IMPORTANT 1. Power ON the computer and log in. Check that the Receive,

Send, and Online LEDs on the modem are lit SOLID (not

ﬂashing). See next page for more LED information.

Note: If all three LEDs did not turn ON, check each cable

connection (coaxial, Ethernet, and power) and hand-tighten, if

necessary. Contact your service provider if problem continues.

2. Open a web browser of your choice, such as Internet Explorer,

Firefox, or Google Chrome.

3. Type any valid URL (for example, www.motorola.com) in the

address bar to test the network connection.

- If the web page opens, the modem was set up properly.

- If the web page does not open, you may have to contact your

current service provider to set up your Internet service or

activate your modem.

Please contact your service provider if you do not already have

a cable service installed or you do not currently subscribe to a

high-speed cable service.

You may need to provide your modem’s MAC address and

serial number (see next page for details).

Before starting, make sure of the following:

• Cable service is up and running.

• Coaxial cable is already connected to the home’s cable outlet. If

not, contact your service provider.

• Computer is turned OFF.

Connecting the Modem

Starting the Modem

Additional product information is available in the SB6182 Cable Modem User Guide.

Please visit www.motorola.com/us/support.

1. Connect the coaxial cable to the cable outlet (or cable splitter)

and the other end to the Cable connector on the rear of the

modem.

2. Plug the power cord into the Power port on the rear of the

modem and the other end into an electrical outlet. This will

automatically power ON the modem.

3. Connect the Ethernet cable (included) to the Ethernet port on

the rear of the modem and the other end to the Ethernet port

on the computer (or other device).

MOTOROLA and the Stylized M Logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC. SURFboard is a registered trademark of Motorola Mobility, Inc. All other product or service

names are the property of their respective owners. No part of the contents of this document may be reproduced or transmitted in any form or by any means without the written permission of the publisher.

588076-001-a 05/2012

SURFboard®SB6182

DOCSIS®3.0 Cable Modem

ICON LED STATUS

Green (ON): Indicates power to the modem is properly connected

Green (ON): Indicates a downstream (receive data) channel

connection

Blue* (ON): Indicates a bonded downstream (receive data) channel

connection

Green (ON): Indicates an upstream (send data) channel connection

Blue* (ON): Indicates a bonded upstream (send data) channel

connection

Green (ON): Indicates Internet connectivity

Amber (ON): Indicates a device, computer, or router is connected

to the Ethernet port and is operating in Ethernet (10Base-T) or Fast

Ethernet (100Base-T) mode

Blue* (ON): Indicates a device, computer, or router is connected to

the Ethernet port and is operating in high-speed Gigabit Ethernet

(1000Base-T) mode

*High-speed internet access service may not be available in your location.

Check with your service provider for more information.

Modem Label

During normal operation, the

POWER, RECEIVE, SEND, and

ONLINE LEDs should always

be ON. The LINK LED should

FLASH during data transfer.

Note: During startup, all LEDs

will FLASH and then turn ON

in sequence. If an LED turns

ON and the next LED does not

FLASH, please contact your

service provider.

Please note: The SB6182 modem

label is located on the bottom of

the modem. It contains speciﬁc

ID information for the modem.

To receive cable service, your

service provider may request

the Media Access Control (MAC)

address (see HFC MAC ID) and

serial number (see S/N) located

on the modem label.

Front Panel LEDs

Product Operation

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