Motorola Im240 - Wireless PC Card Modem User manual

im240 Wireless Modem

User’s Guide

for Microsoft®Windows®2000, Windows ME®,

Windows NT®, Windows®XP,

Pocket PC 2002, and Pocket PC 2003

@NNTN5927A@

NNTN5927A

Contents

Getting Started.....................................................................1

im240 Wireless Modem.................................................................1

Package Contents.........................................................................1

Supported operating systems........................................................1

Your account and coverage area..................................................1

im240 Wireless Modem Software..................................................2

Customer Support.........................................................................2

SIM Card...............................................................................3

Inserting and Removing a SIM Card.............................................3

SIM Card Personal Identification Number (PIN)............................4

Enabling the SIM PIN....................................................................4

Invalid PIN.....................................................................................4

Valid PIN .......................................................................................4

Changing the SIM PIN...................................................................5

Disabling the SIM PIN...................................................................5

Unlocking the SIM PIN..................................................................5

Modem Setup.......................................................................6

When to Insert the Modem............................................................6

System Requirements...................................................................6

Preparing the Modem for Setup....................................................7

Installing on Windows ME.............................................................7

Installing on Windows 2000, and XP ............................................7

Installing on Windows NT .............................................................8

Installing on a Pocket PC............................................................11

Using the Modem...............................................................12

Using the Detachable Antenna....................................................13

Using the External Antenna.........................................................13

Turning on the Modem................................................................14

Compact Mode............................................................................14

Internet ...............................................................................16

Connecting to the Internet ...........................................................16

Disconnecting from the Internet...................................................17

Data Connectivity..............................................................17

Connecting via Packet Data ........................................................18

Connecting via Circuit Data.........................................................18

Modem Status....................................................................18

Launching the im240 Wireless Modem Dashboard.....................18

The im240 Wireless Modem Dashboard Window........................19

Common Functionality.................................................................19

Getting Status Information...........................................................20

Status Light..................................................................................20

Uninstalling Modem Software..........................................21

Laptop..........................................................................................21

Pocket PC....................................................................................21

Troubleshooting................................................................22

Diagnostics..................................................................................22

Registration..................................................................................23

Manually Configuring im240 Wireless Modem ............................24

Safety and General Information.......................................25

RF Operational Characteristics....................................................25

Portable Radio Product Operation and EME Exposure...............25

Electro Magnetic Interference/Compatibility................................27

Medical Devices...........................................................................28

Operational Warnings..................................................................28

Operational Cautions...................................................................29

iii

MOTOROLA LIMITED WARRANTY ..................................30

Patent and Trademark Information..................................33

Index ...................................................................................34

DECLARATION OF CONFORMITY

Per FCC CFR 47 Part 2 Section 2.1077(a)

Responsible Party Name: Motorola, Inc.

Address: 8000 West Sunrise Boulevard

Plantation, FL 33322 USA

Phone Number: 1 (800) 453-0920

Hereby declares that the product:

Product Name: im240

Model Number: H70UAA9RR1AN

Conforms to the following regulations:

FCC Part 15, subpart B, section 15.107(a), 15.107(d) and section

15.109(a)

Class B Digital Device

As a personal computer peripheral, this device complies with Part

15 of the FCC Rules. Operation is subject to the following two

conditions: (1) this device may not cause harmful interference, and

(2) this device must accept any interference received, including

interference that may cause undesired operation.

Note: This equipment has been tested and found to comply with

the limits for a Class B digital device, pursuant to part 15

of the FCC Rules. These limits are designed to provide

reasonable protection against harmful interference in a

residential installation. This equipment generates, uses

and can radiate radio frequency energy and, if not

installed and used in accordance with the instructions,

may cause harmful interference to radio communications.

However, there is no guarantee that interference will not

occur in a particular installation.

If this equipment does cause harmful interference to radio or

television reception, which can be determined by turning the

equipment off and on, the user is encouraged to try to

correct the interference by one or more of the following

measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and

receiver.

• Connect the equipment into an outlet on a circuit

different from that to which the receiver is connected.

• Consult the dealer or an experienced radio/TV

technician for help.

im240 Wireless Modem

Getting Started

im240 Wireless Modem

Thank you for purchasing the Motorola im240 Wireless Modem.

The im240 Wireless Modem lets you perform important laptop

computer or Pocket PC activities, like connecting to the internet.

The im240 Wireless Modem offers access to the internet through the

iDEN network.

Package Contents

Your im240 Wireless Modem package contains the following:

•im240 Wireless Modem card

•protective jewel case

•SIM (Subscriber Identity Module) card

•external antenna

•detachable antenna

•Installation CD containing the im240 Wireless Modem Dashboard

software and this installation guide (The installation CD is located

inside the front cover of this guide).

Supported operating systems

The im240 Wireless Modem works in:

•Microsoft®Windows®2000

•Windows ME®

•Windows NT®(Service Pack 4 or later)

•Windows XP®

•Pocket PC 2002

•Pocket PC 2003

Your account and coverage area

Note: If you purchased the im240 Wireless Modem from a iDEN

service provider, you may already have an account.

Otherwise, your retailer should be able to provide you with

the names of companies that provide this service.

Getting Started

Companies that operate iDEN networks and provide access to those

networks are called service providers. You must have an account with a

iDEN service provider that offers iDEN service to use the im240

Wireless Modem.

When you obtain your account, you will be given a SIM card. The SIM

card contains account information and must be inserted in the im240

Wireless Modem anytime you use it.

Before you can use the im240 Wireless Modem, you must install the

im240 Wireless Modem software and ensure that your im240 Wireless

Modem is configured to use your account. Instructions on completing

these steps are provided in the chapters that follow.

Once installed and configured, you can connect to the Internet with the

im240 Wireless Modem in any area in which you can obtain iDEN

service. Your ability to obtain iDEN service depends on these factors:

•Proximity to a iDEN network—You must be within the coverage area

of an iDEN network on which iDEN has been implemented, in order

to use the im240 Wireless Modem.

•Service provider—If you are within the coverage area of a network

that is not operated by your own service provider, you can only

obtain service if there is a roaming agreement between your service

provider and the network operator.

•Account provisions—Your account may restrict your usage to

certain networks or limit the amount of time you can use the

network.

Most service providers have coverage maps on their web sites.

im240 Wireless Modem Software

The im240 Wireless Modem comes with the following software:

•The Dashboard software and driver software that allows you to

manage the im240 Wireless Modem and monitor your connections

between the im240 Wireless Modem and your Windows operating

system.

Customer Support

For technical support, contact your service provider. Before you call,

make a note of the exact problems and error messages you

encountered.

Additional information for iDEN Wireless Data Services can be found on

the Motorola iDEN web site at: http://www.motorola.com/iDEN/support

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