Motorola RAZR User manual

User Guide

MOTOROLA, the stylized M logo, MOTO, and the MOTO family of marks are trademarks or registered trademarks

of Motorola Trademark Holdings, LLC. LENOVO is a trademark of Lenovo. Google, Android, Google Play and

other marks are trademarks of Google LLC. microSD Logo is a trademark of SD-3C, LLC. All other product or

service names are the property of their respective owners.

Certain features, services and applications are network dependent and may not be available in all areas; additional

terms, conditions and/or charges may apply. Contact your service provider for details.

All features, functionality, and other product specifications, as well as the information contained in this help content,

are based upon the latest available information and believed to be accurate at the time of release. Motorola

reserves the right to change or modify any information or specifications without notice or obligation.

Some images in help content are examples only.

You can also read this help on your phone at Settings > Help Help.

Contents

Set up phone 1

About your hardware 1

Copy data from old phone 3

Set up voicemail 5

Set up email 5

Prepare for emergencies 6

Make it yours 8

Learn the basics 9

About your home screen 9

About your lock screen 10

What's new in Android 10? 10

New to Android? 13

If you had an iPhone 13

About your Google account 13

Status bar icons 14

Phone terms you should know 18

Get around on your phone 20

Learn gestures 20

Move between apps and screens 21

Use quick settings 22

Turn screen off and on 24

Adjust volumes 25

Frequently used tools 27

Turn flashlight on and off 27

Take screenshots 27

Control phone with your voice 28

Get directions to a location 29

Use Time and Weather widget 29

Manage time spent on your phone 31

Work with text 34

Use onscreen keyboard 34

Cut, copy, paste text 35

Use voice typing 36

Fill in forms automatically 36

Personalize your phone 37

Home screen 37

Change wallpaper 37

Customize your Favorites tray 37

Add widgets, shortcuts, or folders 38

motorola razr iii

Remove widgets, shortcuts, or folders 40

Remake your home screen with launchers 40

Lock screen 42

Use a screen saver 42

Sounds 43

Set ringtones 43

Enhance sound 44

Avoid interruptions with Do Not Disturb 45

Stop phone from speaking 48

Other sound settings 49

Silence “Hello Moto” during power up 49

Turn off charging sounds 49

Apps 50

About your apps 50

View two apps on screen 54

View notifications 55

About Moto experiences 56

Manage your apps 58

Install or update apps 58

Manage or delete apps 60

Protect against harmful apps 62

Search and browse 63

Search the web 63

Search your phone 65

Browse websites 66

Text messaging 68

About text and multimedia messages 68

Read, send, manage text messages 68

Add attachments 70

Save attachments from text message 71

Turn group messaging on or off 71

Change default messaging app 72

Control notifications for text messages 72

Change text message reply to incoming calls 72

Get text messages on your computer 73

Email 74

Read, send, manage emails 74

View email attachments 75

Preview inboxes from home screen 76

Add email signature 76

Control email notifications 76

motorola razr iv

Calendar app 78

About the calendar 78

Find calendar events 78

Create and manage events 79

Control notifications for calendar events 79

Clock app 81

Set alarms 81

Use timer or stopwatch 81

Set date and time 83

Photos app 85

Share photos and videos 85

Upload photos and videos 85

Calls, contacts, voicemail 87

Phone calls 87

Answer calls 87

Make calls 88

During a call 89

Customize flip open/closed gesture 90

Make video calls 91

Make conference calls 91

Make calls over Wi-Fi 91

Block calls and texts 93

View and delete call history 94

Make emergency call from locked phone 95

Contacts 97

Add contacts 97

Edit or delete contacts 98

Star your favorite contacts 99

Sort contacts 99

Share contacts 100

Voicemail 102

Use voicemail 102

Send all calls from contact to voicemail 103

Music 104

Listen to music 104

Transfer music files 105

Connect a MIDI device 106

Battery 107

Charge phone 107

Extend battery life 107

motorola razr v

Use Battery Saver mode 108

Show battery percentage in status bar 109

Storage 110

About storage options 110

Manage phone storage 110

Find downloaded files 111

Recover recently deleted files 112

Upload music to cloud 112

Upload photos and videos 112

Scan documents and make copies 113

Network and internet 115

Connect to Wi‑Fi networks 115

Use Airplane mode 116

Control data usage 117

Share your internet connection 118

Connect to VPNs 120

Connected devices 122

Connect with Bluetooth™ 122

Connect with Wi-Fi Direct 124

Tap & pay with NFC 124

Share or receive with NFC 125

Cast screen or media to TV 126

Share files and links with nearby Android phones 127

Transfer files between phone and computer (USB) 129

Print from your phone 130

Other settings 132

Apps & notifications 132

Change app settings 132

Choose how apps notify you 133

Display 136

Adjust screen brightness 136

Adjust screen colors at night 136

Set Dark theme 136

See Peek Display notifications 137

Change screen timeout 138

Stop automatic rotation 139

Choose color mode 139

Change font and display size 139

Set lock screen preferences 140

Location 141

Use location services 141

motorola razr vi

Security 143

About security 143

Protect against harmful apps 144

Be ready to find a lost phone 144

Lock and unlock phone 146

Set screen lock 146

Adjust lock options 147

Unlock with trusted devices 148

Unlock with your face 149

Unlock at trusted places 150

Keep phone unlocked while it's on you 151

Use fingerprint security 151

Pin your screen 153

Accounts 155

Add or remove accounts 155

Change name & info in your Google account 156

Sync apps with your Google account 156

Control what info Google collects 157

Accessibility settings 159

Visual assistance 159

Hearing assistance 161

Dexterity assistance 162

Use accessibility shortcuts 163

System 165

Languages & input 165

Customize the keyboard 165

Use multiple languages 166

Gestures 168

Customize Power button gesture 168

Change System navigation 168

Turn flashlight on and off 168

Twist phone to open camera 168

Shrink screen for one-handed use 169

Adjust screenshot settings 169

Back up phone 170

Users and guests 171

Share your phone 171

Add, modify, remove users 172

Add or delete guest 173

About phone 174

motorola razr vii

Record your IMEI number 174

Find legal and product information 174

Fix a problem 175

Hardware issues 175

Phone is slow or unstable 175

Phone feels warm or hot 175

Phone won't turn on 176

Phone restarts or crashes 176

Screen is frozen or won't respond 177

Screen displays wrong colors 177

Call and SIM issues 179

Problems making/receiving calls 179

Problems during calls 180

Battery issues 183

Charging problems 183

Battery drains too fast 183

Bluetooth, Wi-Fi, USB issues 185

Bluetooth problems 185

Wi-Fi problems 187

Can't transfer files or connect to computer 188

Account and sign-in issues 189

Forgot unlock code 189

Can't sign in to Google 189

Account sync issues 189

App issues 191

App or widget problems 191

Camera problems 192

Messaging problems 193

Gmail problems 194

Play Store problems 195

Maintenance procedures 196

Update Android software 196

Reset Wi-Fi, cellular data, and Bluetooth 196

Reset phone 197

Get more help 198

motorola razr viii

About your hardware

Hardware diagram

1. External display - Swipe up to unlock, down for quick settings, left/right for notification details. Answer

incoming calls or send a quick reply. You can change the wallpaper. For an overview, open the Moto app and

touch > Razr Tips.

2. Camera - To learn about photos and videos, read help in the Camera app.

3. LED flash

4. Speaker

5. USB-C port for charging, transferring files, sharing connection with tethered devices, and using wired

headphones.

6. Fingerprint sensor

7. Microphone

Caution: The back cover is non-removable. Your phone doesn't have any removable cards (SIM or SD), so

there's nothing to insert or remove.

Set up phone 1

1. Earpiece

2. Selfie camera

3. Power button

4. Volume up/down button

5. Microphone

6. Internal display

Care for your phone

Your folding phone requires a little care for best performance.

To protect the hinge:

•Don't open the phone farther than the hinge allows.

•Don't store credit cards, cash, or other thin items in your phone.

•Close the phone before putting it in your pocket or purse.

To protect the internal display (flexible screen):

•Don't use a screen protector. To protect the internal display, close your phone when not in use.

•Don't use a stylus.

•Don't tap or press the internal display with sharp objects such as fingernails or a pen.

•When the phone is partially open, don't touch the bend in the internal display. Never try to lift the edges of the

internal display.

To clean the screen:

•While this does not disinfect your phone, the best way to keep your phone clean is to wipe it thoroughly with a

dry soft cloth. Avoid abrasive cloths, including paper towels and other materials with rough surfaces.

•If the screen gets drops of liquid on it, wipe it with a clean, dry cloth.

To disinfect your phone:

Set up phone 2

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