Motorola Moto e7 User manual

User Guide

MOTOROLA, the stylized M logo, MOTO, and the MOTO family of marks are trademarks or registered

trademarks of Motorola Trademark Holdings, LLC. LENOVO is a trademark of Lenovo. Google, Android,

Google Play and other marks are trademarks of Google LLC. microSD Logo is a trademark of SD-3C, LLC. All

other product or service names are the property of their respective owners.

Certain features, services and applications are network dependent and may not be available in all areas;

additional terms, conditions and/or charges may apply. Contact your service provider for details.

All features, functionality, and other product specifications, as well as the information contained in this help

content, are based upon the latest available information and believed to be accurate at the time of release.

Motorola reserves the right to change or modify any information or specifications without notice or

obligation.

Some images in help content are examples only.

You can also read this help on your phone at Settings > Help.

Contents

Set up phone 1

About your hardware 1

Insert and remove SIM and SD cards 2

Copy data from old phone 4

Manage dual SIMs 6

Set up voicemail 7

Set up email 8

Prepare for emergencies 9

Make it yours 10

Learn the basics 11

About your home screen 11

About your lock screen 13

New to Android? 14

If this is your first smartphone 14

If you had an iPhone 15

About your Google account 16

Status bar icons 17

Phone terms you should know 21

Get around on your phone 23

Learn gestures 23

Move between apps and screens 24

Use quick settings 25

Turn screen off and on 27

Adjust volumes 28

Frequently used tools 30

Turn flashlight on and off 30

Control phone with your voice 30

Get directions to a location 31

Use clock and weather widget 32

Manage time spent on your phone 33

Work with text 36

Use onscreen keyboard 36

Cut, copy, paste text 37

Use voice typing 38

Fill in forms automatically 38

Personalize your phone 40

Home screen 40

Change wallpaper 40

Customize your Favorites tray 40

moto e7 power iii

Add widgets, shortcuts, or folders 40

Remove widgets, shortcuts, or folders 43

Remake your home screen with launchers 43

Lock screen 44

Use a screen saver 44

Sounds 45

Set ringtones 45

Avoid interruptions with Do Not Disturb 46

Stop phone from speaking 49

Other sound settings 51

Silence “Hello Moto” during power up 51

Turn off charging sounds 51

Use volume booster for speaker 51

Apps 52

About your apps 52

View two apps on screen 57

View notifications 57

Manage your apps 60

Install or update apps 60

Manage or delete apps 62

Protect against harmful apps 64

Search and browse 66

Search the web 66

Search your phone 68

Browse websites 69

Text messaging 71

About text and multimedia messages 71

Read, send, manage text messages 71

Add attachments 73

Save attachments from text message 74

Turn group messaging on or off 75

Change default messaging app 75

Control notifications for text messages 75

Change text message reply to incoming calls 76

Get text messages on your computer 76

Email 78

Read, send, manage emails 78

View email attachments 79

Preview inboxes from home screen 80

Add email signature 80

Control email notifications 80

moto e7 power iv

Calendar app 82

About the calendar 82

Find calendar events 82

Create and manage events 83

Control notifications for calendar events 83

Clock app 85

Set alarms 85

Use timer or stopwatch 85

Set date and time 86

Calls, contacts, voicemail 88

Phone calls 88

Answer calls 88

Make calls 89

During a call 90

Make video calls 92

Make conference calls 92

Block calls and texts 92

Turn call waiting on and off 93

View and delete call history 94

Make emergency call from locked phone 95

Contacts 96

Add contacts 96

Edit or delete contacts 97

Star your favorite contacts 98

Sort contacts 98

Share contacts 99

Voicemail 101

Use voicemail 101

Send all calls from contact to voicemail 102

Photos and videos 103

Take photos 103

Take screenshots 105

Record videos 105

Adjust photography settings 106

Adjust other camera settings 108

Delete photos and videos 109

Edit photos and videos 110

Find, share, upload 112

Find photos and videos 112

Share photos and videos 113

About wireless sharing 113

moto e7 power v

Upload photos and videos 116

Music 117

Listen to radio 117

Listen to music 118

Transfer music files 119

Connect a MIDI device 120

Battery 121

Charge phone 121

Extend battery life 121

Use Battery Saver mode 122

Show battery percentage in status bar 123

Storage 124

About storage options 124

Manage phone storage 124

Manage SD card 125

Find downloaded files 127

Recover recently deleted files 128

Upload music to cloud 128

Upload photos and videos 129

Scan documents and make copies 130

Network and internet 131

Connect to Wi‑Fi networks 131

Use Airplane mode 132

Control data usage 133

Share your internet connection 134

Connect to VPNs 136

Connected devices 138

Connect with Bluetooth™ 138

Connect with Wi-Fi Direct 140

Cast screen or media to TV 140

Share files and links with nearby Android phones 142

Transfer files between phone and computer (USB) 143

Print from your phone 145

Other settings 146

Apps & notifications 146

Change app settings 146

Choose how apps notify you 147

Display 150

Adjust screen brightness 150

Adjust screen colors at night 150

Use Dark theme 150

moto e7 power vi

Change screen timeout 151

Stop automatic rotation 151

Choose color mode 151

Change font and display size 152

Set lock screen preferences 152

Location 154

Use location services 154

Security 156

About security 156

Protect against harmful apps 157

Be ready to find a lost phone 157

Lock and unlock phone 158

Set screen lock 158

Adjust lock options 159

Unlock with trusted devices 159

Unlock at trusted places 160

Keep phone unlocked while it's on you 161

Use fingerprint security 162

Lock and hide files 162

Pin your screen 163

Lock SIM card 164

Accounts 166

Add or remove accounts 166

Change name & info in your Google account 167

Sync apps with your Google account 167

Control what info Google collects 168

Accessibility 170

Visual assistance 170

Hearing assistance 172

Dexterity assistance 173

Use accessibility shortcuts 174

System 176

Languages & input 176

Customize the keyboard 176

Use multiple languages 177

Gestures 179

Customize Power button gesture 179

Change System navigation 179

Turn flashlight on and off 179

Adjust screenshot settings 179

Back up phone 180

moto e7 power vii

Users and guests 182

Share your phone 182

Add, modify, remove users 183

Add or delete guest 184

About phone 185

Record your IMEI number 185

Find legal and product information 185

Fix a problem 186

Hardware issues 186

Phone is slow or unstable 186

Phone feels warm or hot 186

Phone won't turn on 187

Phone restarts or crashes 187

Screen is frozen or won't respond 188

Screen displays wrong colors 188

SD card problems 189

Call and SIM issues 191

Problems making/receiving calls 191

Problems during calls 192

Battery issues 195

Charging problems 195

Battery drains too fast 195

Bluetooth, Wi-Fi, USB issues 197

Bluetooth problems 197

Wi-Fi problems 199

Can't transfer files or connect to computer 200

Account and sign-in issues 202

Forgot unlock code 202

Can't sign in to Google 202

Account sync issues 202

App issues 204

App or widget problems 204

Camera problems 205

Messaging problems 206

Gmail problems 208

Play Store problems 208

Maintenance procedures 209

Update Android software 209

Reset Wi-Fi, cellular data, and Bluetooth 209

Reset phone 210

moto e7 power viii

Get more help 211

moto e7 power ix

About your hardware

Hardware diagram

1. Tray for SIM and SD card

2. Headset jack

3. Earpiece

4. Front camera

5. Proximity sensor

6. Google Assistant button

7. Volume up/down button

8. Power button

Set up phone 1

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