Motorola Moto e6s User manual

User Guide

MOTOROLA, the stylized M logo, MOTO, and the MOTO family of marks are trademarks or registered

trademarks of Motorola Trademark Holdings, LLC. LENOVO is a trademark of Lenovo. Google, Android,

Google Play and other marks are trademarks of Google LLC. microSD Logo is a trademark of SD-3C, LLC.

Certain features, services and applications are network dependent and may not be available in all areas;

additional terms, conditions and/or charges may apply. Contact your service provider for details.

All features, functionality, and other product specifications, as well as the information contained in this help

content, are based upon the latest available information and believed to be accurate at the time of release.

Motorola reserves the right to change or modify any information or specifications without notice or

obligation.

Some images in help content are examples only.

To use the latest version of this content, go to Settings > Help on your phone.

Contents

Set up phone 1

About your hardware 1

Insert or remove SIM and SD cards 3

Copy data from old phone 5

Manage dual SIMs 7

Set up voicemail 8

Set up email 8

Prepare for emergencies 10

Make it yours 11

Learn the basics 13

About your home screen 13

About your lock screen 14

New to Android? 16

If this is your first smartphone 16

If you had an iPhone 17

About your Google account 18

Status bar icons 19

Phone terms you should know 23

Get around on your phone 25

Learn gestures 25

Use quick settings 26

Turn screen off and on 28

Discover useful tools 30

Turn flashlight on and off 30

Control phone with your voice 30

Get directions to a location 31

Use Time and Weather widget 31

Manage how you spend time on your phone 33

Work with text 36

Use onscreen keyboard 36

Cut, copy, paste text 37

Use voice typing 38

Fill in forms automatically 38

Personalize your phone 39

Home screen 39

Change wallpaper 39

Customize your Favorites tray 39

Use widgets, shortcuts, or folders 39

Remake your home screen with launchers 42

moto e6s iii

Lock screen 44

Use a screen saver 44

Use apps 45

Open, close, switch apps 45

View two apps on screen 45

View notifications 46

About preloaded apps 48

Get, delete, manage apps 52

Install or update apps 52

Manage or delete apps 54

Protect against harmful apps 57

Search and browse 58

Search the web 58

Search your phone 60

Browse websites 60

Text messaging 63

About text and multimedia messages 63

Read, send messages 63

Manage, delete messages 66

Change default messaging app 68

Change text message reply to incoming calls 68

Get text messages on your computer 68

Email 70

Read, send, manage emails 70

View email attachments 71

Preview inboxes from home screen 72

Add email signature 72

Control email notifications 72

Calendar app 74

About the calendar 74

Find calendar events 74

Create and manage events 75

Control notifications for calendar events 76

Clock app 77

Set alarms 77

Use timer or stopwatch 78

Set date and time 79

Contacts, calls, voicemail 81

Contacts 81

Add contacts 81

moto e6s iv

Edit or delete contacts 82

Star your favorite contacts 83

Sort contacts 83

Share contacts 84

Phone calls 86

Answer calls 86

Make calls 87

During a call 88

Make video calls 89

Make conference calls 89

Make calls over Wi-Fi 90

Turn call waiting on and off 91

Block calls and texts 91

View and delete call history 92

Make emergency call from locked phone 94

Voicemail 95

Use voicemail 95

Photos and videos 97

Take photos 97

Take screenshots 99

Record videos 99

Adjust photography settings 100

Adjust other camera settings 102

Delete photos and videos 103

Edit photos and videos 104

Find, share, upload 105

Find photos and videos 105

Share photos and videos 106

About wireless sharing 106

Upload photos and videos 108

Music 110

Listen to radio 110

Listen to music 111

Transfer music files 111

Connect a MIDI device 112

Settings 114

Network and internet 114

Connect to Wi‑Fi networks 114

Connect with Wi-Fi Direct 115

Use Airplane mode 115

Control data usage 116

moto e6s v

Share your internet connection 117

Connect to VPNs 120

Connected devices 121

Connect with Bluetooth 121

Transfer files between phone and computer (USB) 123

Cast screen or media to TV 124

Print from your phone 126

Apps & notifications 128

Change app settings 128

Choose how apps notify you 129

Battery 132

Charge phone 132

Extend battery life 132

Use Battery Saver mode 133

Show battery percentage in status bar 134

Storage 135

About storage options 135

Manage phone storage 135

Manage SD card 136

Find downloaded files 138

Recover recently deleted files 139

Upload music to cloud 139

Upload photos and videos 140

Scan documents and make copies 141

Sound 143

Adjust volumes 143

Set ringtones 144

Silence calls & notifications 145

Stop phone from speaking 148

Silence “Hello Moto” during power up 149

Turn off charging sounds 149

Turn touch sounds on/off 149

Hear other notification sounds 149

Use volume booster for speaker 149

Display 151

Adjust screen brightness 151

Use Device theme 151

Adjust colors at night 151

Choose color mode 152

Change screen timeout 152

Stop automatic rotation 153

Change font and display size 153

moto e6s vi

Use Ambient display 153

Accessibility 155

Visual assistance 155

Hearing assistance 157

Dexterity assistance 158

Use accessibility shortcuts 158

Security & location 160

About security 160

Protect against harmful apps 161

Make sure your phone can be found 161

Lock and unlock phone 162

Set a screen lock 162

Set advanced lock options 163

Unlock with trusted devices 164

Unlock at trusted places 165

Keep phone unlocked while it's on you 166

Use fingerprint security 166

Change lock screen features 168

Use location services 169

Pin your screen 171

Lock SIM card 171

Accounts 173

Add or remove accounts 173

Change name & info in your Google account 174

Sync apps with your Google account 174

Control what info Google collects 175

System 177

Record your IMEI number 177

Find legal and product information 177

Languages & input 178

Customize the keyboard 178

Use multiple languages 179

Back up phone 180

Users and guests 182

Share your phone 182

Add, modify, remove users 183

Add or delete guest 184

Fix issues 185

Hardware issues 185

Phone is slow or unstable 185

moto e6s vii

Phone feels warm or hot 185

Phone won't turn on 186

Phone restarts or crashes 186

Screen is frozen or won't respond 187

Screen displays wrong colors 187

SD card issues 188

Call and SIM issues 190

Troubleshoot issues with calls 190

Can't make calls 190

Can't answer or phone doesn't ring 191

Issues during calls 193

Battery issues 196

Battery drains too fast 196

Bluetooth, Wi-Fi, USB issues 197

Bluetooth issues 197

Wi-Fi issues 199

Can't transfer files or connect to computer 200

Account and sign-in issues 202

Forgot unlock code 202

Can't sign in to Google 202

Account sync issues 202

App issues 204

App or widget issues 204

Camera issues 205

Messaging issues 206

Gmail issues 208

Play Store issues 208

Maintenance procedures 209

Update Android software 209

Reset Wi-Fi, cellular data, and Bluetooth 209

Reset phone 210

Get more help 212

moto e6s viii

About your hardware

Hardware diagram

1. Tray for SIM and SD card

2. Headset jack

3. Earpiece

4. Front camera

5. Proximity sensor and notification light

•Blinking green (phone on) = unseen notifications

•Solid red (phone on) = low battery

•Solid red (phone off) = charging but battery is too low to power the screen

•Solid green (phone off) = fully charged

6. Volume up/down button

7. Power button

Set up phone 1

1. LED flash

2. Depth camera

3. Main camera

4. Fingerprint sensor

5. Microphone

6. Micro USB port to charge phone, transfer files, and share data connection with tethered devices

7. Speaker

Care for your phone

To clean the screen:

•While this does not disinfect your phone, the best way to keep your phone clean is to wipe it thoroughly

with a dry soft cloth. Avoid abrasive cloths, including paper towels and other materials with rough

surfaces.

•If the screen gets drops of liquid on it, wipe it with a clean, dry cloth.

To disinfect your phone:

•It is okay to use wipes or cloths moistened with 70% isopropyl alcohol to gently wipe your screen.

•When disinfecting or cleaning your phone, turn it off and avoid getting any moisture in its openings,

including the charging port, headphone jack, microphones and speakers.

•Don't submerge your phone in any cleaning agents, avoid using any cleaners with bleach or abrasives,

and avoid spraying cleaners directly on the screen.

Prevent water damage

Your phone is water and splash resistant, but not completely waterproof. Avoid exposing your phone to

water or any other liquids, and do not intentionally submerge it in any liquid. Water and splash resistance

are not permanent, and the protection performance may continue to decline due to daily use.

Liquid damage is not covered by your warranty.

To prevent water damage to your phone:

Set up phone 2

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