Motorola Moto e6 PLAY User manual

User Guide

MOTOROLA, the stylized M logo, MOTO, and the MOTO family of marks are trademarks or registered

trademarks of Motorola Trademark Holdings, LLC. LENOVO is a trademark of Lenovo. Google, Android,

Google Play and other marks are trademarks of Google LLC. microSD Logo is a trademark of SD-3C, LLC.

Certain features, services and applications are network dependent and may not be available in all areas;

additional terms, conditions and/or charges may apply. Contact your service provider for details.

All features, functionality, and other product specifications, as well as the information contained in this help

content, are based upon the latest available information and believed to be accurate at the time of release.

Motorola reserves the right to change or modify any information or specifications without notice or

obligation.

Some images in help content are examples only.

To use the latest version of this content, go to Settings > Help on your phone.

Contents

Set up phone 1

About your hardware 1

Insert or remove SIM and SD cards 2

Copy data from old phone 4

Manage dual SIMs 6

Set up voicemail 7

Set up email 8

Prepare for emergencies 9

Make it yours 10

Learn the basics 12

About your home screen 12

About your lock screen 13

New to Android? 15

If this is your first smartphone 15

If you had an iPhone 16

About your Google account 17

Status bar icons 18

Phone terms you should know 22

Get around on your phone 24

Learn gestures 24

Use quick settings 25

Turn screen off and on 27

Discover useful tools 29

Turn flashlight on and off 29

Control phone with your voice 29

Get directions to a location 30

Use Time and Weather widget 30

Manage how you spend time on your phone 32

Work with text 35

Use onscreen keyboard 35

Cut, copy, paste text 36

Use voice typing 37

Fill in forms automatically 37

Personalize your phone 38

Home screen 38

Change wallpaper 38

Customize your Favorites tray 38

Use widgets, shortcuts, or folders 38

Remake your home screen with launchers 41

moto e6 play iii

Lock screen 43

Use a screen saver 43

Use apps 44

Open, close, switch apps 44

View two apps on screen 44

View notifications 45

About preloaded apps 47

Get, delete, manage apps 50

Install or update apps 50

Manage or delete apps 52

Protect against harmful apps 54

Search and browse 56

Search the web 56

Search your phone 58

Browse websites 58

Text messaging 61

About text and multimedia messages 61

Read, send messages 61

Manage, delete messages 64

Change default messaging app 66

Change text message reply to incoming calls 66

Get text messages on your computer 66

Email 68

Read, send, manage emails 68

View email attachments 69

Preview inboxes from home screen 70

Add email signature 70

Control email notifications 70

Calendar app 72

About the calendar 72

Find calendar events 72

Create and manage events 73

Control notifications for calendar events 74

Clock app 75

Set alarms 75

Use timer or stopwatch 76

Set date and time 77

Contacts, calls, voicemail 79

Contacts 79

Add contacts 79

moto e6 play iv

Edit or delete contacts 80

Star your favorite contacts 81

Sort contacts 81

Share contacts 82

Phone calls 84

Answer calls 84

Make calls 85

During a call 86

Make video calls 87

Make conference calls 87

Turn call waiting on and off 88

Block calls and texts 88

View and delete call history 89

Make emergency call from locked phone 91

Voicemail 92

Use voicemail 92

Photos and videos 94

Take photos 94

Take screenshots 95

Record videos 96

Adjust photography settings 97

Adjust other camera settings 99

Delete photos and videos 100

Edit photos and videos 101

Find, share, upload 103

Find photos and videos 103

Share photos and videos 104

About wireless sharing 104

Upload photos and videos 106

Music 108

Listen to radio 108

Listen to music 109

Transfer music files 109

Connect a MIDI device 110

Settings 111

Network and internet 111

Connect to Wi‑Fi networks 111

Connect with Wi-Fi Direct 112

Use Airplane mode 112

Control data usage 113

Share your internet connection 114

moto e6 play v

Connect to VPNs 117

Connected devices 118

Connect with Bluetooth 118

Transfer files between phone and computer (USB) 120

Cast screen or media to TV 121

Print from your phone 123

Apps & notifications 125

Change app settings 125

Choose how apps notify you 126

Battery 129

Charge phone 129

Extend battery life 129

Use Battery Saver mode 130

Show battery percentage in status bar 131

Storage 132

About storage options 132

Manage phone storage 132

Manage SD card 133

Find downloaded files 135

Recover recently deleted files 136

Upload music to cloud 136

Upload photos and videos 137

Scan documents and make copies 138

Sound 140

Adjust volumes 140

Set ringtones 140

Silence calls & notifications 142

Stop phone from speaking 145

Turn off charging sounds 145

Turn touch sounds on/off 146

Hear other notification sounds 146

Display 147

Adjust screen brightness 147

Use Device theme 147

Adjust colors at night 147

Choose color mode 148

Change screen timeout 148

Stop automatic rotation 148

Change font and display size 149

Accessibility 150

Visual assistance 150

moto e6 play vi

Hearing assistance 152

Dexterity assistance 153

Use accessibility shortcuts 153

Security & location 155

About security 155

Protect against harmful apps 156

Make sure your phone can be found 156

Lock and unlock phone 157

Set a screen lock 157

Set advanced lock options 158

Unlock with trusted devices 159

Unlock with your face 160

Unlock at trusted places 161

Keep phone unlocked while it's on you 162

Unlock with voice commands 162

Use fingerprint security 163

Change lock screen features 165

Use location services 166

Pin your screen 168

Lock SIM card 169

Accounts 170

Add or remove accounts 170

Change name & info in your Google account 171

Sync apps with your Google account 171

Control what info Google collects 172

System 174

Record your IMEI number 174

Find legal and product information 174

Languages & input 175

Customize the keyboard 175

Use multiple languages 176

Back up phone 177

Users and guests 179

Share your phone 179

Add, modify, remove users 180

Add or delete guest 181

Fix issues 182

Hardware issues 182

Phone is slow or unstable 182

Phone feels warm or hot 182

Phone won't turn on 183

moto e6 play vii

Phone restarts or crashes 183

Screen is frozen or won't respond 184

Screen displays wrong colors 184

SD card issues 185

Call and SIM issues 187

Troubleshoot issues with calls 187

Can't make calls 187

Can't answer or phone doesn't ring 188

Issues during calls 190

Battery issues 193

Battery drains too fast 193

Bluetooth, Wi-Fi, USB issues 194

Bluetooth issues 194

Wi-Fi issues 196

Can't transfer files or connect to computer 197

Account and sign-in issues 199

Forgot unlock code 199

Can't sign in to Google 199

Account sync issues 199

App issues 201

App or widget issues 201

Camera issues 202

Messaging issues 203

Gmail issues 205

Play Store issues 205

Maintenance procedures 206

Update Android software 206

Reset Wi-Fi, cellular data, and Bluetooth 206

Reset phone 207

Get more help 209

moto e6 play viii

About your hardware

Hardware diagram

1. Tray for SIM and SD card

2. Headset jack

3. Proximity and ambient light sensors

4. Earpiece/speaker

5. Front camera

6. Volume button

7. Power button

Set up phone 1

1. Back camera

2. LED flash

3. Fingerprint sensor

4. Microphone

5. Micro USB port to charge phone, transfer files, and share data connection with tethered devices

Care for your phone

To clean the screen:

•While this does not disinfect your phone, the best way to keep your phone clean is to wipe it thoroughly

with a dry soft cloth. Avoid abrasive cloths, including paper towels and other materials with rough

surfaces.

•If the screen gets drops of liquid on it, wipe it with a clean, dry cloth.

To disinfect your phone:

•It is okay to use wipes or cloths moistened with 70% isopropyl alcohol to gently wipe your screen.

•When disinfecting or cleaning your phone, turn it off and avoid getting any moisture in its openings,

including the charging port, headphone jack, microphones and speakers.

•Don't submerge your phone in any cleaning agents, avoid using any cleaners with bleach or abrasives,

and avoid spraying cleaners directly on the screen.

Insert or remove SIM and SD cards

About the SD card

Your phone supports an optional microSD card up to 256 GB.

The type to buy depends on how you'll format the card:

•Portable storage (can use card in different devices): A Class 2, 4, or 6 card is sufficient.

Set up phone 2

Table of contents

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