Motorola Moto E5 User manual

Meet

your phone.

Have questions about your Prepaid phone?

You’re in the right place.

Find out how to set up and use your phone, access special features, get

help and lots more. We’re here to help.

About your phone

NOTE: Devices and software are constantly evolving—the screen images

and icon you see here are for reference only.

Volume

buttons

Flash

Front camera

Speaker

Headset jack

Microphone

USB/Charger port

Power/Lock

button

MicroSD card slot

Back camera

Fingerprint sensor

Your phone already has a SIM card installed.

Step 1. Remove the back cover

Place your fingernail in the notch at the bottom coner of the back cover

and pry off the cover.

Optional: Insert the microSD card

If you have a microSD card, slide the microSD card into the microSD card

slot with the gold contacts facing down.

NOTE: The microSD card is sold separately.

Step 2. Insert the battery

Insert the battery, making sure the gold contacts line up. Press down

gently to secure.

Setting up your phone

Step 3. Charge the phone

Before turning on your phone, charge it fully.

Insert the small end of the USB cable into the phone.

Insert the larger end into the charger and plug it into an outlet.

WARNING: Only use approved chargers with your device. Incompatible

chargers or tampering with the charger port could damage your device

and void the warranty.

Step 4. Turning your phone on/off

To turn your phone on, press and hold the Power/Lock button.

NOTE: The first time your turn on your phone you will need to activate it.

See the Activate your phone guide included with your phone.

To turn your phone off, press and hold the Power/Lock button.

Locking/unlocking the screen

To turn on your screen, press the Power/Lock button. Then swipe up on

the screen to unlock it.

To turn off your screen and prevent accidental key presses, press the

Power/Lock button.

Using your phone

Touch screen tips

Use touch gestures to move around the screen, open menus, select items,

zoom in and out of web pages and more.

There are several touch gestures recognized by your phone:

•Swipe—Swipe by quickly sliding your finger in any direction.

•Drag—Drag by touching an item and moving it to a new position.

•Double tap—Double tap to zoom in/out on a web page or picture.

•Multi-touch—Pinch or spread your thumb and index finger

to zoom in or out.

•Control with one touch—Lock, unlock, and navigate your phone with

just one touch. To find Lock/Unlock settings, swipe up > Settings >

Security & Location > Fingerprint.

Using your phone

Verizon Cloud

Verizon Cloud offers secure online storage to back up your contacts and

sync them with your other Cloud-connected devices.

To learn more go to vzw.com/Cloud.

Making a call

1. From the Home Screen, tap the Phone icon .

2. Enter the number you want to call or search the first letters of the

contact’s name and select the contact.

3. Tap the Call icon to place the call.

Receiving a call

When the phone is locked, tap the Answer icon and swipe up to answer

an incoming call.

When the phone is unlocked, tap ANSWER or IGNORE on the notification

bar.

Setting up Voice Mail

1. Dial *86 and press Send.

2. When you hear a greeting, press #to interrupt.

3. Follow the setup instructions.

Checking Voice Mail

From your phone:

1. Dial *86 and press Send.

2. Follow the instructions.

From other phones:

1. Dial your wireless number.

2. When you hear the greeting, press #to interrupt.

3. Follow the instructions.

NOTE: Voice mailboxes not set up within 45 days will be cancelled.

Your voice mailbox is not password protected until you create a

password by following the setup tutorial. Voice Mail may not be

available in some areas. Follow the setup instructions to password-

protect your Verizon Wireless Voice Mailbox. Airtime and other

charges are incurred when using voice mail from your wirelessphone.

Mobile to Mobile Calling minutes do not apply to voice mail retrievals;

you will be charged to maintain your connection toVoice Mail. Verizon

Wireless is not responsible for missed messages or deletions of

messages from your Voice Mailbox, even if you havesaved them.

Using your phone

Services and features

Calling features

• Domestic Long Distance

• Domestic Roaming

• 411 Search

• Caller ID

• Caller ID Blocking

• Call Waiting

• 3-Way Calling

• Call Forwarding

Text messaging*

1. From the Home screen, tap the Message+ icon .

2. Enter the recipient’s information and compose the text message.

3. Tap the Send icon .

NOTE: Messages to participating networks in Mexico, Canada and

Puerto Rico are charged at domestic rates.

*Additional and Unlimited Texting applies when sending and receiving

(i) Instant Messages, Text Alerts and Picture Messaging Portal

Messages; (ii) messages with non–Verizon Wireless customers in

the U.S. or participating networks in Mexico, Canada and Puerto

Rico; or (iii) via email. Unlimited Texting also includes Mobile to

Mobile Messages with Verizon Wireless customers. For Additional

Texts, overage messaging rates default to those of your Calling

Plan. Premium Messaging programs, International Messaging and

International Roaming not included. Compatible device required for

text, picture and/or video messaging. Data charges will apply for

sending and receiving picture and video messages.

Services and features

Picture and video messaging*

Take pictures or videos and send them to almost any email address, or to

other phones.

1. From the Home screen, tap the Camera icon to start the camera or

video recorder.

2. Capture the picture or video.

3. Using the appropriate keys, Save or Send the picture or video.

For pricing details please visit verizonwireless.com.

Apps and more

Play it up with music, ringtones, wallpapers, apps and games.

Keep up with Twitter™ and Facebook. We’ve got apps that help

you do it all. Data charges may apply.

Installing apps

From the Home screen, tap Play Store .

Web browsing

From the Home Screen, tap Chrome .

Services and features

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