Motorola Moto E13 User manual

User Guide

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MOTOROLA, the stylized M logo, MOTO, and the MOTO family of marks are trademarks or registered

trademarks of Motorola Trademark Holdings, LLC. LENOVO is a trademark of Lenovo. Google, Android,

Google Play and other marks are trademarks of Google LLC. microSD Logo is a trademark of SD-3C, LLC.

Certain features, services and applications are network dependent and may not be available in all areas;

additional terms, conditions and/or charges may apply. Contact your service provider for details.

All features, functionality, and other product specifications, as well as the information contained in this help

content, are based upon the latest available information and believed to be accurate at the time of release.

Motorola reserves the right to change or modify any information or specifications without notice or

obligation.

Some images in help content are examples only.

To read this help on your phone, go to Settings > Help.

Contents

Set up phone 1

About your hardware 1

Insert or remove SIM and SD cards 3

Copy data from old phone 5

Manage dual SIMs 7

Set up voicemail 7

Set up email 8

Make it yours 9

Learn the basics 10

About your home screen 10

About your lock screen 12

New to Android? 14

If this is your first smartphone 14

If you had an iPhone 15

About your Google account 16

Status bar icons 17

Phone terms you should know 20

Get around on your phone 22

Learn gestures 22

Move between apps and screens 23

Use quick settings 24

Turn screen off and on 27

Turn off phone 27

Discover useful tools 28

Turn flashlight on and off 28

Scan QR codes 28

Control phone with your voice 28

Get directions to a location 29

Use clock and weather widget 29

Manage time spent on your phone 31

Work with text 34

Use onscreen keyboard 34

Cut, copy, paste text 35

Use voice typing 36

Fill in forms automatically 36

Personalize your phone 37

Home screen 37

Change wallpaper 37

Customize your Favorites tray 37

moto e13 iii

Use shortcuts or folders 38

Arrange apps and control icon's look 39

Allow or prevent home screen rotation 39

Remake your home screen with launchers 39

Lock screen 41

Use a screen saver 41

Use apps 42

Open, close, switch apps 42

View notifications 42

About preloaded apps 44

Get, delete, manage apps 48

Install or update apps 48

Manage or delete apps 50

Protect against harmful apps 53

Search and browse 54

Search the web 54

Search your phone 55

Browse websites 56

Text messaging 58

About text and multimedia messages 58

Read, send messages 58

Manage, delete messages 60

Change default messaging app 62

Change text message reply to incoming calls 63

Email 64

Read, send, manage emails 64

View email attachments 65

Add email signature 66

Control email notifications 66

Calendar app 67

About the calendar 67

Find calendar events 67

Create and manage events 68

Control notifications for calendar events 69

Clock app 70

Set alarms 70

Use timer or stopwatch 70

Set date and time 71

Contacts, calls, voicemail 73

Contacts 73

moto e13 iv

Add contacts 73

Edit or delete contacts 74

Star your favorite contacts 75

Sort contacts 75

Share contacts 76

Phone calls 78

Answer calls 78

Make calls 79

During a call 81

Make video calls 82

Make conference calls 82

Block calls and texts 83

Turn call waiting on and off 85

View and delete call history 85

Make emergency call from locked phone 87

Voicemail 88

Use voicemail 88

Photos and videos 90

Take photos 90

Take screenshots 92

Record videos 92

Record your screen 93

Adjust photography settings 94

Adjust other camera settings 96

Delete photos and videos 96

Edit photos and videos 97

Find, share, upload 98

Find photos and videos 98

Share photos and videos 99

About wireless sharing 99

Upload photos and videos 101

Music 103

Listen to radio 103

Listen to music 104

Transfer music files 104

Connect a MIDI device 105

Settings 106

Network and internet 106

Connect to Wi‑Fi networks 106

Connect with Wi-Fi Direct 107

Use Airplane mode 108

moto e13 v

Control data usage 108

Share your internet connection 109

Connect to VPNs 112

Add a Private DNS service 112

Connected devices 114

Connect with Bluetooth 114

Share files and links with nearby Android phones 115

Transfer files between phone and computer (USB) 117

Change USB preferences 118

Cast screen or media to TV 119

Print from your phone 121

Display 123

Adjust screen brightness 123

Use Dark theme 123

Adjust colors at night 123

Choose color mode 124

Change accent color 124

Change screen timeout 125

Stop automatic rotation 125

Change text and icon size 125

Set lock screen preferences 126

Sound & vibration 127

Adjust volumes 127

Set ringtones 127

Enhance sound 129

Silence calls & notifications 130

Stop phone from speaking 132

Silence “Hello Moto” during power up 132

Turn off charging sounds 132

Turn touch sounds on/off 133

Hear other notification sounds 133

Notifications 134

Turn notifications on/off 134

Control notification sound 135

Control which apps read your notifications 137

Battery 138

Charge phone 138

Extend battery life 138

Use Battery Saver mode 139

Show battery percentage in status bar 140

Storage 141

About storage options 141

moto e13 vi

Manage phone storage 141

Manage SD card 142

Find downloaded files 143

Recover recently deleted files 144

Upload music to cloud 144

Scan documents and make copies 144

Location 146

Use location services 146

Accessibility 149

Visual assistance 149

Hearing assistance 152

Dexterity assistance 153

Use accessibility shortcuts 154

Apps 155

Set or change default apps 155

Adjust special app access 155

Passwords & accounts 156

Add or remove accounts 156

Change name & info in your Google account 157

Sync apps with your Google account 157

Control what info Google collects 158

Security 160

About security 160

Protect against harmful apps 160

Make sure your phone can be found 161

Lock and unlock phone 162

Set a screen lock 162

Quickly tighten lock screen security 163

Adjust screen lock options 163

Unlock with trusted devices 164

Unlock with your face 165

Unlock at trusted places 166

Keep phone unlocked while it's on you 167

More security settings 168

Pin an app screen 168

Lock SIM card 168

Privacy 170

Adjust app permissions 170

Control access to your mic and camera 170

Hide passwords 171

moto e13 vii

Safety & emergency 172

Prepare for emergencies 172

System 175

Languages & input 175

Customize the keyboard 175

Change keyboards 176

Use multiple languages 177

Gestures 178

Change System navigation 178

Customize Power button gesture 179

Turn flashlight on and off 179

Back up phone 180

About phone 182

Record your IMEI number 182

Find legal and product information 182

Fix issues 183

Hardware issues 183

Phone is slow or unstable 183

Phone feels warm or hot 183

Phone won't turn on 184

Phone restarts or crashes 184

Screen is frozen or won't respond 185

Screen displays wrong colors 185

SD card issues 186

Call and SIM issues 188

Issues making/receiving calls 188

Issues during calls 189

Battery issues 192

Charging issues 192

Battery drains too fast 192

Bluetooth, Wi-Fi, USB issues 194

Bluetooth issues 194

Wi-Fi issues 196

Can't transfer files or connect to computer 197

Account and sign-in issues 199

Forgot unlock code 199

Can't sign in to Google 199

Account sync issues 199

App issues 201

moto e13 viii

App issues 201

Camera issues 202

Messaging issues 203

Gmail issues 205

Play Store issues 205

Maintenance procedures 206

Update Android software 206

Reset connections, settings, or apps 206

Reset phone 208

Get more help 210

Send feedback to Motorola 210

moto e13 ix

About your hardware

Hardware diagram

1. Tray for SIM and SD card

2. Headset jack

3. Earpiece

4. Front camera

5. Proximity sensor

6. Volume up/down button

7. Power button

Set up phone 1

Table of contents

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